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All You Need to Know About the Rooms
at Elilly International Hotel

Room/Suite (7)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... the week I was there was that the machine for personalizing room keys broke and had to be sent to another country for repair....
... friendly. shower and bathroom were ok, but overall, the room was old fashioned, location is great due to the vicinity to...
... need updating. Showers are old, furniture is a bit tired and room finishes like window sills need improvement. Carpets also...

Reviews that mention rooms

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decatur4655 wrote a review Dec 2019
Decatur, Georgia3 contributions1 helpful vote
The biggest concern the week I was there was that the machine for personalizing room keys broke and had to be sent to another country for repair. For a while, we were given "masters" that unlocked multiple rooms. Eventually, even those sometimes failed, and we had to get one of a limited number of staff members to let us into our rooms. Other problems included: 1) shower door off the track, 2) door bolt not working and supposedly unfixable, and 3) safe not working correctly. There are no room controls for heat or air. They lent me a space heater, but it was missing one wheel and, more concerning, had a very frayed cord -- so I did not leave it running if I was not right next to it. Also, they billed my credit card the second day of my five-day stay without showing me the bill -- and I was overcharged. On the plus side, the staff were very nice, even if they didn't solve the problems. The staff at the top-floor restaurant were particularly lovely.
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Date of stay: December 2019Trip type: Traveled on business
Rooms
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Navigate38090080142, Director of Rooms Division at Elilly International Hotel
Responded 31 Dec 2019
Dear Valued Guest, Thank you for your feedback and we regret that you haven't had the best stay with us. The problem occurred never happened and we do hope you understood us on this regard. It was beyond the control of ourselves as you can imagine it might happen anywhere, technical problem and it has been fixed well. But, we value your comments and we will work harder not to have such kinds of things. We look forward to welcoming you at Elilly International Hotel. Best Regards, Temesgen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johan Kieft wrote a review Nov 2019
Jakarta, Indonesia109 contributions81 helpful votes
rooms were clean but felt old, beds were dirty. staid only a short time, staff friendly. shower and bathroom were ok, but overall, the room was old fashioned, location is great due to the vicinity to the un, had lunch n the lobby luncheon, was ok.
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Date of stay: November 2019Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Navigate38090080142, Director of Rooms Division at Elilly International Hotel
Responded 27 Nov 2019
Dear Johan, Thank you for taking the time to give us your feedback about your stay. We will work hard to better accommodate our valued Guests and we look forward to welcoming you at Elilly International Hotel Best Regards, Temesgen Dilnessa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kmV6050YW wrote a review Nov 2019
31 contributions
The reception area of this hotel is impressive, staff are courteous and helpful but the hotel rooms need updating. Showers are old, furniture is a bit tired and room finishes like window sills need improvement. Carpets also look old. The breakfast buffet is extensive but quality of food could be improved. Service at breakfast is a bit slow. Spa and Salon are old but services are excellent at great prices.
Some renovation would bring this hotel up to a 5 star rating. Noise levels are high due to nearly building sites.
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Date of stay: November 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Navigate38090080142, Director of Rooms Division at Elilly International Hotel
Responded 27 Nov 2019
Dear Valued Guest, Thank you for taking the time to give us your feedback about your stay. We regret that we didn't make your stay enjoyable to extent you expected. We value your comments and work hard to better improve on the points you mentioned. I would like to assure your that we will make you next stay enjoyable and satisfying. We look forward to welcoming you at Elilly International Hotel. Best Regards, Temesgen Dilnessa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A M wrote a review Nov 2019
Dubai, United Arab Emirates52 contributions8 helpful votes
What was good: friendly service, very clean rooms, good food, large gym

What was less great: meeting room small, no fresh air and no windows; room very dark and no light at the desk, only one power socket. Very unstable WiFi throughout the hotel. Empty minibar with no power socket for the fridge or the water kettle.
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Date of stay: November 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Navigate38090080142, Director of Rooms Division at Elilly International Hotel
Responded 27 Nov 2019
Dear Valued Guest, Thank you for taking the time to give us your feedback about your stay. We regret that we didn't make your stay enjoyable to extent you expected. We value your comments and work hard to better improve on the points you mentioned. I would like to assure your that we will make you next stay enjoyable and satisfying. We look forward to welcoming you at Elilly International Hotel. Best Regards, Temesgen Dilnessa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exploration572304 wrote a review Nov 2019
6 contributions1 helpful vote
Clean linen. They Clean the room well everyday. variety of food at breakfast buffet to cater for all preferences.Central Safe location near UNECA.Staff friendly,discreet and helpful. Downside - dark furnishings and curtains that Make room dull especially if room on garden side and on lower floor. I was on garden side 9th floor with natural in Block A. I prefer bloc A. Seemed better kept.
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Date of stay: November 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Navigate38090080142, Director of Rooms Division at Elilly International Hotel
Responded 27 Nov 2019
Dear Valued Guest, Greetings from Elilly International Hotel! Thank you for taking the time to give us your feedback about your stay at Elilly! We always work hard in order to best exceed our Guests expectation and we will also continue doing so. We would like to assure you that we will make your next stay much better and we look forward to welcoming you at Elilly International Hotel. Best Regards, Temesgen Dilnessa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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