We booked into a dorm for the first two nights of our trip. The bunk beds are quite shaky, the bath room was pleasant enough. The breakfast was ok and the roof top court a nice place to relax. Upon checking out I noticed that the sheets from our beds and others who had left were not changed merely re-made begging the question how often are they washed. We actually left a bag of clothes in the room when we left, after contacting the hotel they put this to on side for us to collect on our way back. Sure enough it was there when we arrived again, we wouldn't have done but as they kept our bag safe we stayed the last night. The ensuite room had no ventialtion and was very humid/damp, not pleasant. All in all ok, extremely grateful for holding on to our bag.
I really have no complaints about this hostel. It is in a perfect central location for exploring Marrakech by foot (although a bit difficult to find the first time around- just make sure someone from the hotel meets you in the main area outside of the alleyway). We could walk to all of the main attractions we wanted to see, and passed by some great views and street vendors or restaurants along the way to Djemaa El Fna each day. The hostel also had a delicious breakfast and plenty of berber tea ready for us at all times. Our room was quaint with great decorations, and AC (which was a great choice!). We also easily met fellow travelers and hung out on the rooftop, and all in all it was a hostel with a very welcoming, relaxing feel. The owner Mohammed was great, he answered any and all questions we had (his food advice was great- he recommend goat brain, which was surprisingly good). When we experienced an issue with an outside tour company canceling on us the day of, he helped us book and find a new tour within 20 minutes before most of the companies left for the day. Because of his quick help we were able to go to Ait Ben Haddou- which was AMAZING. They have preferred tours and I recommend going with theirs! If I ever go back to this city I will definitely stay here. Great great experience!
The worst hostel experience I have had by far.
After a massive parade of a welcome we were told to pay the exact sum of money by the owner Mohammed owed as he refused to give us change. Due to his hurried tone we had to break change with fellow travellers and soon learnt by his moodiness to always have exact change and to pay every morning. Following having money missing from our wallets we decided to place a camera watching our room, we returned the next day to find that the memory card had been stolen from the camera. Upon confronting the owner making him aware that somebody was stealing from his hostel he threw a fit of rage and started to turn over beds to "help" us look for the memory card in the exact location we'd hidden the camera (we hadn't made him aware of it) he then bought out his staff and told us that we were accusing them. The next day he informed us that a couple had stolen and swiped the card.
Managed to recover the files and there is a video of the owner Mohammed routing through our belongings. Such a disgrace.
Besides the location is a far walk out of the soug and it had a constant smell of sewerage. Breakfast was nice though
I stayed here in July 2012 for 5 nights and had the single room which I believe was about 20EUR/night but it was well worth it. The room was nice and big with an en-suite and a stand alone shower. The staff and especially Muhammad were more than helpful. They do your laundry for a small cost and I remember two girls and their luggage lost by the airline and the staff didn't stop until they got it back for them. They have a cooking class during the day which seems pretty cool. The main square, Jemaa el-Fnna, is a short walk away. It is tricky enough to find at first, but once you get your bearings, it is a solid location. There is a great rooftop terrace to chill out in the evening in a very Moroccan theme with other travellers and even it's very own rooftop turtle residents who will slowly follow you around all day and try to nip at your toes. All in all this great value in my opinion in terms of room quality, staff, location, and price and I would highly recommend.
Excelent place to stay if you what to meet people from all over the world.
Good rooms, great atmosphere, 5 min from the main square, i will definitely stay there again if i got back to marrakesh.
Rooms and living room with A/C are heaven during summer.