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All You Need to Know About the Pool
at Hotel Atlas Volubilis

Pool & Beach (27)
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Pool review highlights
... No fridge, no safe, not well cleaned, few toiletries. The pool area was pleasant to sit in but the pool was freezing. On...
... is very good. Lovely lobby and great garden with swimming pool and large balconies would all be features to grant its 4...
... changing the room. Ground floor with easy access to the pool, just jump out of the balcony 😉 It’s looks all much nicer...
Featured pool amenities
Outdoor pool
Pool / Beach Towels

Reviews that mention pool

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heakitt wrote a review Feb 2020
Bournemouth, United Kingdom573 contributions231 helpful votes
This seemed to be mostly used by local people. The breakfast was poor and in particular there was no fruit at all, odd in a country of a billion oranges and the fruit juice was made up squash! A highlight was freshly made pancakes one day but these did not start until 8am.

The room was basic. No fridge, no safe, not well cleaned, few toiletries. The pool area was pleasant to sit in but the pool was freezing. On the plus side the bed was comfortable, we could keep the room warm and it was quiet at night. The bar was smoky and dark and uninviting.

There are a lot of places to eat nearby but it's a long was from the old town.
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Date of stay: February 2020
Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Atlas Volubilis, Directeur général at Hotel Atlas Volubilis
Responded 29 Feb 2020
Dear guest , Let us thank you for trusting Atlas Volubilis and for being kind enough to leave this comment on tripadvisor . Your comments contribute to the improvement of our services and we thank you. Regarding the point raised, Please understand that your comments are taken very seriously. We will implement all the necessary actions to improve the quality of service and hope that we will have the opportunity to welcome you back soon. Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Filotije wrote a review Jan 2020
Sarajevo, Bosnia and Herzegovina1,034 contributions239 helpful votes
+1
Hotel is located in modern part of Fes and actually its position is very good. Lovely lobby and great garden with swimming pool and large balconies would all be features to grant its 4 official stars. However, outdated rooms with numeorus flaws (my group exchange dphotos via viber) and above all poor food choice for breakfast and dinner made me give rating of poor. Doors to the balcony could not be opened, however after complaint at the reception someone fixed it. Entire room of nice size and with kind of a morrocan charm due to its wooden details looked outdated. Room has 5 electrical sockets: 2 for lamps, 1 for fridge and 1 for TV. Only ONE is available in a double room for a modern traveller - unless you move night stand, disconnect a lamp and plug your device in. I cannot complain on cleanliness however corridors were extremely cold, heating in the room stopped both nights around 10pm (only unheated air was blowing out). There is no elevator to the upper floor - in a 4 star hotel?? Luckily, there are only ground and first floor. Some spare beds were left in the corridor and late in the second night someone was taking them down the stairs simply by pulling them and crashing on the stairs. Not the nicest sound once you are asleep.
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Date of stay: January 2020
Rooms
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from Escape65042504172, chargée de qualité at Hotel Atlas Volubilis
Responded 25 Jan 2020
Dear Customer , Thank you for taking your time to write your review about Volubilis Fes. We sincerely regret that your stay did not fully meet your expectations. Your comments contribute to the improvement of our services and we thank you. Regarding the points raised, please understand that your comments are taken very seriously and that professional monitoring will be done with the teams concerned. We will implement all the actions necessary to improve the quality of service and hope to regain your confidence during a next stay. Cordially
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GsyBell wrote a review Dec 2018
Guernsey, United Kingdom166 contributions28 helpful votes
Another average hotel during our Broadway travel tour. We had two separate beds even after changing the room. Ground floor with easy access to the pool, just jump out of the balcony 😉
It’s looks all much nicer in the evening with some lights on and music, chilling area by the pool has enough sitting and cushions.
Room was clean same as bathroom but needs updating. Service was ok but didn’t have much interaction with them except the bar where they give us gin without any measurements (we liked that 😁).
The food was a let down, breakfast with a small choice or none if you were too late. Dinners were blunt according to our fellow travellers and we went to eat elsewhere.
There is a shopping centre about 25-30 min one way (to get mineral water) but it’s a nice stroll along avenue with palm trees and really wide walking area. Watch out when crossing the street as pure madness.
Across the street, opposite the hotel is the cafe at the top overlooking Fez, great spot and recommend for ice cream and mint tea 🙂
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Date of stay: October 2018Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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SevenoaksSinjun wrote a review Dec 2018
Sevenoaks, United Kingdom1,526 contributions525 helpful votes
We stayed here while exploring Fes. Probably the equivalent of a European 3-star, the hotel is well equipped, with a few issues. On the plus side, all of the staff (restaurant, bar and general) are faultless - really friendly and exceptionally helpful which made a real difference. There are two restaurants, one is a fixed price buffet and the other is more flexible with pizzas, sandwiches and excellent brochette / kebab dishes. The bar is well stocked although very, very popular with smokers. Not a problem you can have your drinks in the adjacent lounge area. The rooms are reasonably well equipped and clean enough (could do with the occasional floor sweep). There are two blocks: Chalet style rooms by the pool and a block of apartments slightly further away from the pool area. We had a chalet room (I think #102) which was nice, and looked out onto the pool. Unfortunately it was adjacent to the hotel nightclub which, to be honest, didn't really disturb us except that we couldn't use the air conditioning as when turned on it pumped tobacco fumes from the club straight into the room. We moved to an upstairs room in the block away from the pool area which was fine, if maybe slightly less well appointed. So in summary, happy in our second room and lovely helpful staff.
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Date of stay: November 2018Trip type: Traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Orlando V wrote a review Sep 2018
Lisbon, Portugal14 contributions10 helpful votes
+1
Horrible hotel smelly, food could not be worse, pool chairs with ripped seat, pool slippery floor and dirty water, air conditioned stopped or at a minimum.
3 stars ? see the photos if You believe in the comments that say well.
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Date of stay: September 2018Trip type: Traveled with family
Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 Helpful votes
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