Very close to the main pedestrian street
Very kind and professional staff
Very enjoyable and clean swimming pool/sauna/jacuzzi
Very good and comprehensive breakfasts
Good price/quality ratio
Loved this hotel, great central location, lovely big room with amazing views and balcony. Very clean and the spa and pool were fabulous, a luxury treat! Breakfast was great, lots of choice! We will definately back, what superb value for money and friendly staff.
The only pro for this hotel is its location.....
Swimming pool and Jacuzzi are COLD
Unfriendly, unhelpful staff
No coffee pot or kettle in room
If you want coffee during day/night you need to pay for it!!
Furniture in room old, marred and ripped
Breakfast is a bunch of small salads and stale breads and cakes...
Dog barking early every morning
wouldn't stay there again or recommend it to friends
Location - Very close to the centre of Zakopane yet quiet and peaceful at night. Perfect.
Staff - Very friendly and helpful
Room - The room we had was a bit smaller than we expected and although the hotel is quite charming, the room we had was quite dated, didn't have air conditioning and didn't feel all that clean.
Swimming pool - A bit smaller than it looks in the photos, but excellent all the same.
Breakfast - Decent continental breakfast with plenty of choice and fresh food.
All in all a decent budget option if you don't plan on being in your room too much and really just want somewhere to lay down your head
We selected the Czarny Potok hotel because it represented good value for our short stay in Zakopane. It was close to the main sites that we wanted to visit and included breakfast in the price. The hotel also has a pool on site and spa services on offer, although we did not partake. There is a small amount of parking on site and also a car park across the road is used for overflow. The hotel has free wi-fi. We found that breakfast included many options, including both hot and cold offerings and was very tasty. The service from the staff was a little indifferent throughout our stay. Not sure if this applies on every day, but we found that on Sunday we had towels replaced, but the beds just had the bedding thrown back into place and pretty much nothing else was done. That didn’t bother us, but other travellers who are more particular might not appreciate full service. We did have a look at the pool although we ran out of time to use it. While we had warm weather during our stay in Zakopane, the rooms don’t appear to have individual air conditioning, but windows do open for fresh air. Overall, the hotel represents good value for money with okay service.