I had warned them in advance of my 22:30 arrival and 06:00 departure. Checked-in in sister hotel across the street. The receptionist was pleasant and efficient. The single room was not next to the main street and you could only just hear the trams. It felt cosy, clean and comfortable. The same receptionist was there for my check-out and gave me a pre-packed breakfast at no extra cost.
Visited with my sister for 4 days/3 nights. Checked in at Golden City across the road, great service no issues. Stayed on the third floor. When windows were open the street outside was quite loud, didn't bother us but something to bear in mind - quiet when shut though.
Room very clean, was cleaned and tidied every day. Clean towels. Complimentary safe, fridge, microwave, kettle, body wash in the shower, toilet roll and cotton pads. Really excellent for a budget hotel!
The staff were incredibly helpful and gave us all the information we needed. The tram is right outside so easy to get into the centre if you didn't want to walk 30 minutes. We had a room at the back of the building which was ideal as we weren't disrupted by the trams in the morning. Breakfast was basic but had enough to set you up for the day. Very clean and was cleaned daily. Good value for money and a brilliant hotel if you dont want to be right in the centre.
The breakfast was good, the bed is comfortable, the shower was hot. The room had a nice size and the building has elevator. You need to check-in in the building across the street, where it happens the breakfast as well. The tram station is just in front the hotel, and there are many supermarket and some restaurant across the street. They also exchange money in the reception, which made our life so much easier.
The only think that I think would concern someone, is that the shower is a little bit high. Has a stair to go inside, and for some elderly people it might be complicated and dangerous.
We had a nice stay and would stay again.
The check in area is dark and dingy and dirty like something out of a horror movie or brothel. Our room smell like urine because of the bathroom that was unclean. The had so much hair and dirt on it that we could not stay any longer. After I found and Airbnb to go to we went across the street to check out. So we were in the room all of 15 or 20 minutes. We are not trying to get our money back thru booking.com. The hotel is saying that we never checked in. So sad that they have to lie to try to keep my money for a nasty room. And this was my first day and first time in Europe. I would not send my dog to this hotel. I will never try to save a little money again. Don't go if you want a clean decent place to relax.