I recently stayed at the Beautiful Avonmore on the Park. I was staying as I had a family member in the PoW Private Hospital, but also needed a base to work from….. I rang up to discuss my needs with George Calopedos, General Manager. There was nothing that I needed or requested that was too much trouble – even down to a need for a flexible time of staying (as I wasn’t sure when my family member was being discharged). I was able to access a car park behind the hotel, I had fast reliable wifi, I could work from my room easily, I could do my washing and drying and local food options were just a short walk away. My room was on the top floor (and there are a few flights of stairs) but George was careful in being assured that I was OK to take the flights of stairs before booking me into that room. The Room was so wonderfully quiet, warm and comfortable, very spacious and had a small fridge for me to place food for my stay. All of the room fixture and fittings were of high quality and in very good condition. I would certainly stay here again (although I hope it is not around another hospital visit).
Convenient location, quick walk to the light-rail and bus stop. Lovely park across the street affords a serene view for being in the city. Staff was very helpful and gave adequate recommendations for places to eat and activities. Room decor was slightly dated, on street parking only.
I cannot speak highly enough of my Wife's and my stay!
From the moment I enquired about room specifics, was provided answers to all my questions in a friendly manner, provided top accommodation / facilities, advised my booking was flexible, to the point at which I needed to check-out sooner then booked - I was refreshingly surprised I was told there would be no additional night charge (even though I only advised the staff late in the day). On top, the staff even told me there was no rush in check out.
I have not experienced real customer service like that in many many years!
The George and the wonderful staff at Avonmore, thank you again for you top notch service and great rooms :)
We had a lovely stay in Avonmore on the Park and found it a good base for visiting Prince of Wales hospital. It was about 15-20 walk and a nice quiet hotel. The wifi was excellent and the room was big and comfortable. We will be gong there again if in Randwick. The kitchenette was handy for breakfast and take away dinner.
Well kept Victorian terrace, good location with plenty of public transport. The beds was comfortable. On the other hand our reservation said "Room with garden view", the last part should definitely have been left out (see the image). The biggest issue was the wifi, our booking specified "wifi access in all areas", but from day 1 we had issues of timeouts and loss of connections that made even a simple Google search impossible.
We talked to a guy in the reception and he told us that the back rooms was a bit of a blackspot and had been for a long time. On the day we left we took it with the manager, he proclaimed this was not an issue he was familiar with (I had also spotted other hotel guest standing outside of their rooms trying to get reception), so this was quite conflicting information.