I stayed at the hotel over New Year's Eve with my girlfriend for four nights. We were mostly there for the spa, relaxing and a few outdoors activities. We were very happy with our stay there and will definitely return!
Getting there: It's easiest to just follow the directions on the website and reserve a parking space at the Stöckalp. You can park your car there and take the cable car up the mountain. Your luggage will be delivered right to your room, which is very comfortable as you do not have to carry everything to the hotel.
We were greeted very friendly and escorted up to our room. We also got a small tour of the premises, so we knew where the restaurants, the spa and the bar were. Very friendly staff!
The room: We booked a double room with mountain view, and the view does not disappoint! The room is large, including a comfortable bed (the mattress is a little firmer than in most hotels I know, which I prefer), a sofa, chair and desk, as well as a very comfortable arm chair. The bathroom features a bathtub with a glass front to the bed, so you can watch your significant other take a bath. ;) You can also close the view with a wooden door if you like. There's an open, large shower (room for two), as well as a separate room with the toilet.
The food: The breakfast buffet is not gigantic, but definitely sufficient. Everything from rolls, fruit, to bacon, sausages and scrambled eggs is offered. You won't go hungry.
A three-course dinner was included in the package we booked, so we never had a look at the menu. For each course, you could choose from 2 or 3 choices, and everything we had was excellent. I'm not usually one to try new things at restaurants, but everything I had I loved, even unusual combinations of food.
I'd like to especially mention the portions. With "better" restaurants, I usually go out not hungry, but not really filled, as the portions are small. Not here. Soup or salad, meat or vegetarian, the portions are well-sized. They don't fill you up to the point of breathing problems, but you do not walk out hungry and can really enjoy the great taste.
The spa: The main room in the spa consists of a medium sized pool with a stunning view of the mountains and the lake. The water is a little cool, so you can't really spend an eternity in the water, but it's still very nice for relaxing, especially after a day outside. Enter a door and you are in the sauna area. I only walked through the area once to check it out and to get some tea and fruit from the snack buffet. Everything is very clean, comfortable and well-maintained.
I recommend booking the private spa. 2 hours are 250 CHF and it is worth it. You get a large room to yourself (locked), including a jacuzzi (rather large), a Finnish sauna, a steam bath and a great selection of fruit, chocolates, tea and water, as well as a resting area for two. The window allows a great view of the mountains. It's relaxing, it's romantic and it's something special.
There is a large selection of massages, my girlfriend decided to go for the 50 minute full body massage and she enjoyed it very much.
Outdoor activities: If you ski or snowboard, skip this part because you will be busy exploring all the slopes. We decided to go for a 4-hour snowboard lesson with the local ski and snowboard school, which was fun. We also took the cable car up to about 2100 meters, had a drink and enjoyed the view. If you like walking, pick a route and enjoy the snow. You can also rent snowshoes at the local store, as well as ski and snowboard equipment.
New Year's Eve: The New Year's Eve package included an 8-course meal, a midnight countdown with champagne, as well as a midnight buffet at 12:30 a.m. We did not taste the buffet, as we were very tired after midnight, but everything else was excellent. I enjoyed the fact that the celebration was not over the top, but a simple countdown and short speech by the hotel manager, good food and just a nice way to welcome the new year.
4/5 stars: The only thing that needs improvement is the bar service. During lunch/afternoon time, the bar gets crowded with skiers taking a break and the staff seems to lose the overview of the guests. We stopped in before going to the spa for a quick drink and a snack and it took forever to even get a menu. We had to approach a waiter to order and I saw my drink waiting on the counter for about 10 minutes before someone brought it over. This happened twice.
Overall, this is a great hotel in an amazing location. The view itself is worth it and I would definitely recommend staying here. The small local store offers rental equipment, as well as drinks and snacks to take to your room or outside. The staff (including the manager, who mingles among the guests and asks about the stay) is very friendly and always made us feel comfortable. We will definitely come here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.