We took a trip to the vaitheeshwaran temple on 29 Feb 2020. From the time of check in when the reception staff could not get their printer to work and wanted to hold on to our id to the mold-filled room 104 (deluxe, pics attached), this has been an unpleasant experience. The staff "cleaned" another room- 107 (some of the most unclean pillows, have been told that laundry will come in at 4pm?!!).
Instead of spending on the couches in their lobby and a "business centre"- another dusty room, spend on the housekeeping. You would think for someone in the hospitality business, this would be basic knowledge.
A good alternate to this is sleep in your cars! Do not recommend this place!
I stayed with my family
Nice staff behaviour
And attitudes of staff.....
Thanks to all over all nice experience definitely I will visit again this property
Nice hotel, staff behavior good staff was very friendly and polite, clean and neat room, bathroom cleaning good, the swimming pool was nice, staying in good and safe, nearby navagraha temples. totally good.
Extremely pathetic room service and house keeping
Quality of food is extremely bad, dalda is used like anything and food taste is bad and price is very high for the quality and service
If you notice the tissues it will be in the name of Annapurna!
Right from the security to the restaurant, people want money which itself if if bad taste and they openly ask for it
Towels get changed only if you fight
All in all there are other better places for a much decent price.
We had stayed at this hotel two years back. Since then the quality has come down dramatically. The hotel looks fancy only from outside. Inside room quality and service are very bad. The towels were dirty and torn. Everyday we had to fight for hot water. After repeated phone calls to lobby, they released hot water.