Comfortable room and bed, breakfast very well prepared and the staff were very welcoming. The Undercroft Bar is a delight as are the coffee bars, and a tour of the Castle is very worthwhile - it puts into perspective all the history of the Prince Bishops
When we arrived we was greeted by Chloe and made to feel very welcome, we was booked into room 7 courtyard, beautiful room full of character, we had dinner in the restaurant gorgeous food at a good price, staff were very friendly and helpful, Chloe took me and showed me where the well was that the ghost comes up from, The castle is set in a beautiful location surrounded by trees, It is a place we will definitely come to again, I give this hotel 5 out of 5 thank you so much for a beautiful stay and we hope to see you again well done.
It was very good with ok service and the hotel rooms were cold and there was a big wooden foundation sticking up from the ground across the room and up into the roof it was funny but some people may not like it so just a warning
The food was absolutely amazing I don’t know if it was because it was a wedding but it was still amazing food
That was a short review of Durham castle
The setting is lovely and reviews warned us of the 100 steps to our room but no where mentioned the clock which chimes loudly every -5 minutes, resulting in so little sleep that we left after only one night of a two night booking. The room was nicely decorated but the lumpy bed reminded us that it is student accommodation. The breakfast had plenty of choice and the setting was impressive.It was a little disappointing to discover that the Keep ( where the bedrooms are) is a Victorian addition and not part of an ancient castle! It is certainly romantic looking but the lack of sleep was just too much.
Never having stayed in a castle before I wasn’t sure what to expect. Shouldn’t have been concerned. Rooms were spacious and comfortable. The staff extremely friendly and helpful. The breakfast (full English) if desired was superb. Taking breakfast in the great hall was novel.
The one downside would be the number of steps require or each the room.
Also like others the GPS doesn’t seem to recognize the castle. You may need to ask directions