I feel a bit annoyed that I have to put just three stars to this hotel, because I really liked the concept and the style.
However, when I entered my room and visited the toilet, I had to spent several minutes cleaning the toilet seat (the inside of it), since it seems someone used it and the cleaning of it had been totally missed.
The cleaning was also not impeccable on the floor carpet. Visible stains were visible next to the bed in few points and didn't really give a very fresh sensation.
One enter the hotel which is situated underground. There is a certain hype in the hotel and the deli and the style is modern and vibrant. The atmosphere is sparkling and great .Each room has a different colored door and each room is very well isolated from the outside. Great silence and decently comfortable beds.
The rooms has no windows. There is no much space to put your things, if I'd have to stay longer I would want at least a desk where I could work and some more space to put clothes .The room is definitely compact.
The heating didn't work smoothly either. I tried to lower it under 19 degrees, but it was not possible and already lower it from 21 degrees (! why would one want to set the rooms with such high temperature! Think about climate change!) was a challenge.
The bathroom had decent space considering how compact it was. A shower, a sink, the toilet and some extra space.
I loved the touch of having good brands for the bath products, but I wonder why not using big dispensers (maybe less elegant but more environmental friendly) in the shower, instead of small packages.
The best part of the staying was the breakfast, which however I had to rush through.
The style was quite scandinavian but there was plenty of organic food of high quality (although it could be more, like for the yogurt and so on), nice juices, good bread and one thing that I really appreciated, fantastic teas.
I was probably very unlucky with the cleaning, but I hope that these mistakes would be skipped totally before. I might give another shot to this place just for looking around in the deli and have more time around the breakfast buffet, as the position is great and its priceworthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Response from Julia Strömbom, Gästservice/reception at Hotel With Urban Deli
Responded 12 Mar 2020
Hi Arianna, First of all, our apologies for late respond, second of all, thank you for your review. We always appreciate when guests take their time and explain to us what the liked and didn't liked. For the cleaning in your room, we are very sorry, of course everything should look nice and clean in the rooms for new check in guests. We will of course note this and take it further. I will have a look in what room you stayed in so we can have a look at all of this, especially the vent system. You should be able to turn it down to 18 degrees and max to 23 degrees and definitely feel a difference and choose the right temperature for you. We would love to have you back, try a different room and get a new experience with us. Good to know if that all of our rooms looks different to each other. We have rooms with desks, with bathtub, bigger bathroom, smaller bathrooms, area sizes all from 12 sqm to 30 sqm so everyone can find the perfect room that suits you the best. We are all for special request when making a reservation. I'm definitely looking forward having you back here, let us know! Until then, wishing you a great Thursday, looking forward hearing from you! With best regards, HotelWith, Julia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.