Our stay at Panorama hotel was completely ruined by a huge COCKROACH running around our room. After killing the beast, we notified the reception and the owner herself came. With a haughty look she proclaimed that it is perfectly fine for a hotel to have cockroaches or even mice, as long as she fulfills the minimum health requirements set by law. Sadly she refused to state this on camera, and even threatened us to call the police for discrediting the hotel. We were perfectly fine with that, to have further official witnesses and press charges later, but she quickly backed away.
Another employee entered and swiftly picked the dead cockroach under our shoe, before we could manage to snap a picture. He ridiculed us for making such a fuss over just a cockroach, further supporting the owner's claim that it is ok to find cockroaches in hotel rooms.
When a hotel openly and unashamedly acknowledges that it is perfectly fine for insects and rodents to run around in its premises, this raises high hygienic concerns, for both the rooms and its restaurant, and especially during the coronavirus pandemic. It should also be noted that both the owner and the employee showed up without wearing face masks, which incures a fine under the current Greek law.
What is more, the area under the beds looks as if it hasn't been swept for days, containing white hair from presumably a previous guest. This clearly marks that the hotel does not comply with the current coronavirus cleaning protocols of the Greek state, and does not have cleanliness as a priority.
The owner offered to refund our stay, but only under the condition of leaving the hotel immediately, right in the middle of the night. She offered to help us find a different accommodation, but she would not pay for it. We could not accept that, as a quick research showed that the nearest decent accommodation was half an hour drive away, and it was already past 11 at night. We were dead tired already, our trip would continue early in the morning, so we were not even willing to repack our stuff to move to a different room.
After them cleaning the room, and a couple of tranquilizers, we spent what was left of the night there.
In my 20+ years as traveller and travel consultant, dealing with over 100 hotels per year, ranging from hostel to boutique, anywhere from India to Greenland, I have never encountered a hotel owner so disregarding of guests and of common hygiene rules. It is my first ever time to find a live cockroach in any accommodation in Greece, having visited every corner of my home country for several years.
We were already suffering from stomach ache, after a really bad seafood dinner at Panorama hotel's restaurant. It was the first time I fed most of my dinner to the cute local resident stray doggie. Their cuisine offers anything from pizza to fried fish to gyros, which should give a fair warning to any seasonable traveller. However, we knowingly decided to eat there, as we were too tired to drive half an hour to any decent place. We now wish that this would have been the worst part of our stay...
We loved this hotel! We are a family of 3. It is not the ritz but for this price excellent value! The room was tidy and clean and hospitality very friendly. Sula is a fabulous cook and Katerina a great host! The view from our balcony was a million dollar view. We paid cash and they reduced room Tarif to 50euro which included simple breakfast. Would highly recommend this hotel!!
This hotel is situated by the sea at the end of the town. The family are extremely welcoming. There is no lift but our cases were taken upstairs for us before we had time to notice it. Our room was comfortable with a view of the sea. There were toiletries and a hairdrier. The wifi worked best downstairs but did reach our room. Katerina the daughter of the house speaks excellent English & helped us to get organised for the Diakopto to Kalyvrita railway which had been on strike for the previous two days. My husband made an early trip to the station to get the tickets. We ate at the hotel two evenings. All the cooking is done by the family and the fresh fish is excellent. Breakfast is plentiful and includes freshly cooked eggs and ham with home growntomatoes. I would definitely stay here again.
It was a really nice and quiet stay. Room was comfortable with a sea view. Would be better if the bed was newer. Greek food and meze were tasty. The owners are a kind lady and her mother (i suppose) and they were very hospitable. The view and beach at the front were so peaceful, we changed our way and went back for lunch on the way back from our road trip. Thanks for everything. We will definitely stay again.
We needed an overnight stopover before doing the rail trip that leaves out of Diakofto and stayed here one night during the off-season (late October). The staff was very friendly at check-in and spoke reasonably good English, which is common at Greek hotels, but not as much in small towns like Diakofto,.
- Room for two with a great view of the Corinthian gulf for only 35€
- Very friendly and helpful staff
- Restaurant has a really nice shaded patio with a view of the water.
- Even in the off-season they gave us the remote for the A/C,
- Location: Right across the street from the water, a fairly long walk to the beach area though.
- Cleanliness:The decor was a bit wanting, but the room seemed clean and well maintained.
- Bed was tiny (a double I think) and pretty hard. It felt like a box spring and not a mattress.
- The bedding material was extremely low end and cheap.
- No elevator (at least I couldn't find it if there was)
- Not walking distance to city center or the rail station.
- The outside of the hotel was a bit dingy, but was just about every other building in this city. It is nicer on the inside than it looks on the outside, but not by a lot.
- The halls of the hotel kind of smelled like an old person's house. Not offensive, just kinda musty.
-Privacy/Noise: The neighborhood was really quiet (not surprising in the off-season), but we could clearly hear our neighbors talking in our room. There are no privacy dividers between the balconies of the rooms which makes you part of everyone's conversation on that side of the hotel.
Decent bargain for a quick stopover in Diakofto or a traveler on a very tight budget. it isn't a roach motel. However, keep your expectations modest for a hotel in this price range. I wouldn't pay more than 50€ for it even in the on season unless they updated the rooms decor and bedding.