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All You Need to Know About the Rooms
at Exe Madrid Norte

Room/Suite (48)
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Guests1 room, 2 adults, 0 children
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US$76
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Free cancellation until 05/12/20
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Exe Hotels
US$76
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ZenHotels.com
US$76
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Expedia.comUS$76
Agoda.comUS$72
Booking.comUS$75
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Room review highlights
... horrible. I checked-in the hotel for 2 days. I was given a room in the 2nd floor and the keys were not working. I had to...
... Staff were friendly and quick. Good customer service and the room were spotless. I would recommend to anyone. Easy access from...
We stayed one night. Check-in was fast and easy. Our room was comfortable. Nice bed and couch. Bathroom was clean. We didn't...

Reviews that mention rooms

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Ranjit S wrote a review Dec 2019
2 contributions2 helpful votes
This hotel is horrible. Their staff member are extremely rude and they don’t know how to deal with the customers.

Let me tell if you are looking for a decent hotel with basic level of hospitality, this is definitely NOT A Place.

I am writing this as my recent experience with them was horrible. I checked-in the hotel for 2 days. I was given a room in the 2nd floor and the keys were not working. I had to keep going to ground floor every time to re-activate the cards. On the top of it, hotel staff will blame you for keeping the keys with mobile phone/ credit cards. This is a basic info all travellers know that we don’t keep hotel keys with mobile phones/ or any othe cards. You keep running between floor to foot to activate the cards and staff members are extremely unapologetic for the systems failure. My son literally in tears as he had to use the washroom and the staff was constantly arguing.

This hotel is also not at the center of the city.. Connectivity is a big issue. No shops/ basic stores nearby.

You need to change multiple buses/ metros to navigate to the city center. And you need to walk a lot and then experience such bad behaviours .. not worth the time and price. The staff will also not provide you contact numbers if managers and email ID to escalate the issues.

Please never book this hotel.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Gabriel wrote a review Oct 2019
Buckinghamshire, United Kingdom12 contributions3 helpful votes
Great place to stay. Staff were friendly and quick. Good customer service and the room were spotless. I would recommend to anyone. Easy access from Madrid and close to the airport. I haven’t taste the breakfast but surly smelled nice.
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Date of stay: October 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Luv-that-farm wrote a review Aug 2019
Grand Junction, Colorado663 contributions153 helpful votes
We stayed one night. Check-in was fast and easy. Our room was comfortable. Nice bed and couch. Bathroom was clean. We didn't have any problems with the room. We didn't spend much time at the hotel, just slept and showered before a flight the next day. People at the front desk were friendly. The location of the hotel wasn't that close to the airport or the city where we went out at night. It was about a half hour Uber ride both ways.
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Date of stay: January 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Dan S wrote a review Aug 2019
42 contributions12 helpful votes
Check-in staff were friendly and efficient, rooms were clean and of an okay size. Bathroom was okay but a bit tired and worn. Excellent clean bed. Only issues were the carpet in the room by the door was damp; I guessed due to the AC unit. Got damp socks but didn’t bother to change rooms. Other small issue was the huge queue for breakfast which I couldn’t figure out a reason for and the general quality of the breakfast which was on the poor side; not awful just a bit cheap (low quality juice, and the pastries were the prepackaged kind), very good bread, but let down by the rest of the offer a bit. Overall, I recommend for the budget traveller, no frills but decent and good value for money considering it’s on the fringes of Madrid. I would stay again for an overnight stay such as ours.
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Date of stay: August 2019Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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David H wrote a review Jun 2019
Romsey, United Kingdom64 contributions6 helpful votes
Nice clean hotel modern but....

For a 4 star hotel not to have any food service after 11pm is not very good....

Need more people at reception both in the evening and morning.

Sort out your check out process. I paid in full at check in but still had to queue in the morning to hand over my room key. Have a box we can just deposit it in.

And also heard that no gym. How did it get 4 stars?
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Date of stay: June 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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