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All You Need to Know About the Rooms
at NH Collection Nurnberg City

Room/Suite (259)
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Guests1 room, 2 adults, 0 children
NH Collection
US$71
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Room review highlights
Yes, but not the cheapest but still a good deal. Room nice, why a bathtub when a walk-in shower is so much better? Service...
... as the bathroom can not be locked and the window between bedroom and bathroom is see-through. The location is not too far...
... which should have been made available without asking in my room category. The room was quiet and clean. Everybody wore...
Most popular question about the rooms
... stairs, need king size bed near elevator, walk in shower. unit to make coffee in room. Expect to visit September 25 /26-2015 From USA Do you have such a room available?
Mar 2015 |
Dear 197gerald1, Thank you for your request. Unfortunately we will replace all our beds within the next month so that there will b...
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Reviews that mention rooms

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Alex V wrote a review Sep 2020
Stockholm, Sweden88 contributions25 helpful votes
Yes, but not the cheapest but still a good deal. Room nice, why a bathtub when a walk-in shower is so much better? Service friendly and correct and breakfast excellent! Location good about 5 minutes from Old Town by foot. The Germans do really understand perfection and not very often with a smile and a laugh but I take this hotel any day!
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Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Ralph Meyer, Geschäftsführer at NH Collection Nürnberg City
Responded 5 weeks ago
Dear 770alexv, many thanks for staying with us and a big thank you for your positive review. We are looking forward to welcome you again! Kind regards Ralph Meyer General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wren wrote a review Sep 2020
11 contributions2 helpful votes
This hotel is location in a busy hotel street with all kinds of competitors like motel one, premier inn etc. The rooms look reasonable although it will not always be interesting for couples or friends as there is no privacy as the bathroom can not be locked and the window between bedroom and bathroom is see-through.
The location is not too far away from the center.

However, service in the hotel is abominable. The airconditioning is many rooms were not working. When asked about this at the front desk i was informed that they were indeed malfunctioning and every room needed to be fixed manually. When i asked if there were any rooms were already fixed they could confirm that the indeed some rooms were already working properly. However, they were not clean and it was not their intention to do so when i asked if i could be transfered to such a room. All i could get was a ventilator or a quieter room so i could open a window. It was a hot night and not much sleep was possible because of the warm room.
The staff at the reception were more interested in each other instead of the guests.

I normally like NH hotels and had chosen them before during my trip but that will have to change now. I pick hotels for the stuff they can offer, if that stuff is not available, try to make it right at least. NH hotel group does not do that i will not be using them again. Avoid this one if you want a decent night of sleep.
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Date of stay: September 2020
Room Tip: There are plenty of hotels available in this street which are cheap and offer better services.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Ralph Meyer, Geschäftsführer at NH Collection Nürnberg City
Responded 3 Sep 2020
Dear mennop117, many thanks for your honest reply! I fully understand your dissatisfaction with our technical difficulties within our AC system. It seem to be a misunderstanding in our team. The few rooms that are actually fully working are always at our guest´s disposal until sold/occupied. For all other guests we are offering complimentary upgrade to rooms to the backyard and fans in the rooms. I am very sorry that we had not done so in your case. Dear mennop117, I am really very sorry that we had not shown the level of guest experience as our guests regularly are used to receive. In tons of very positive reviews especially about our team you can see in Nürnberg our guests can expect a great team with great hosts. I really would love to show you how great a stay in Nürnberg can be. In case you return to Franken or any destination NH is located please feel free to contact me personally. I will care for a stay that convinces you 100%. We are looking forward to welcome you again! By then kind regards Ralph Meyer General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rueskov wrote a review Jul 2020
Odense, Denmark461 contributions189 helpful votes
The hotel is conveniently located if you arrive by train as it is close to the main train station. You can easily walk there even with luggage. The street is rather dull with loads of rather dull hotel buildings but the charming old town is just across the street from the train station. Go see the castle and enjoy the charming old town. The hotel managed to serve a decent breakfast buffet even in these corona times but it was not fully up to the usual NH standard. Waiting time was also an issue. First day we were offered eggs and coffee, next day not. I also had to ask for bath robes and slippers which should have been made available without asking in my room category. The room was quiet and clean. Everybody wore face masks and there was always hand sanitizer available. One evening when I came back from dinner the fire alarm sounded and all hotel rooms had to be evacuated. The fire brigade and police came quickly and soon guests could return to their rooms, The situation was handled okay.
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Date of stay: July 2020Trip type: Traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Ralph Meyer, Geschäftsführer at NH Collection Nürnberg City
Responded 21 Jul 2020
Dear Rueskov, many thanks for staying with us and a big thank you for your positive review. We are looking forward to welcome you again! Kind regards Ralph Meyer General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Browniestrawberry wrote a review May 2020
71 contributions37 helpful votes
+1
We returned to NH Collection Nürnberg City after staying here last winter. However, we found that standard has deteriorated.

Housekeeping forgets to replace bath towels. Bathrobes, slippers, shower cap, hand cream no longer provided. Electric kettle is dirty. Reception no longer replenishes welcome drinks, coffee, fruits and candies as welcome gesture. The service levels provided to customers by reception wasn’t great.

On the other hand, it was my first time trying out the breakfast buffet. The hotel offers generous and quality spreads for breakfast buffet. We enjoyed breakfast so much before our daily activities. Cleanliness seemed slightly unpleasant as tables were not properly cleaned and was shocked when I received used cutlery sets.

I hope the hotel can improve its services.

Overall, I would recommend the hotel for its strategic location, reasonable price, spacious and clean room.
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Date of stay: December 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Ralph M, Manager at NH Collection Nürnberg City
Responded 11 May 2020
Dear Browniestrawberry, many thanks for staying gain with us and a big thank you for your review. I am sorry that we had not left the same great impression as before. As you can imagine, the recent weeks our hotel had to be closed based von COVID 19 pandemic situation. We will open again this week and with lots of enthusiasm our team will give it´s best to convince you 100% again! We are looking forward to welcome you again! Kind regards Ralph Meyer General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torin wrote a review Feb 2020
2 contributions2 helpful votes
Great location near the train station and the old town and with an on-site parking to make things even easier if you arrive by car.
The hotel offers modern interiors which feel nice and new. Cleanliness is taken seriously to the last inch. The room is spacious and confortable. The bathroom is also really nice and the provided toileteries of extra quality.
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Date of stay: February 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Ralph M, Manager at NH Collection Nürnberg City
Responded 2 Mar 2020
Dear manento, many thanks for staying with us and a big thank you for your positive review. We are looking forward to welcome you again! Kind regards Ralph Meyer General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Questions & answers about the rooms

Mar 2015 |
Dear 197gerald1, Thank you for your request. Unfortunately we will replace all our beds within the next month so that there will be only twin bedded rooms. As well the evelvator isn't next to rooms. So probably we aren't the perfect hotel for you. The tourist office might help you to find the right hotel. Please contact the CTZ office in Nuernberg. Best regards Elke
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