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All You Need to Know About the Rooms
at Les Deux Freres

Room/Suite (12)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... situations with views sweeping across the Cote D’azur. The room was comfortable and the hotel restaurant is lovely. The...
... on the Sunday on booking.com only to find that there was a room available but at a higher price and each day after there was...
... making facility's of bottles of water offered if staying room only. Early morning coffee not available in the main...
Featured room amenities
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Safe
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Hair Dryer
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Ocean View
Internet
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Air conditioning
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Reviews that mention rooms

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Grace C wrote a review Aug 2020
London, England, United Kingdom96 contributions56 helpful votes
We loved this hotel, especially it’s situations with views sweeping across the Cote D’azur. The room was comfortable and the hotel restaurant is lovely. The staff were friendly and went out of the way to make sure you had a nice time. Looking forward to coming back here one day :)
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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LCorben wrote a review Aug 2019
Sawbridgeworth, United Kingdom35 contributions19 helpful votes
Having been here many times and always booking for the following year on departure; we were excited to be returning. After having driven 1000 miles and arriving late on Saturday afternoon we were stunned to be told by the new owners that our booking was not acknowledged or going to be honoured. They also claimed the previous owner was nowhere to be found. We asked if there was any rooms at all and were told no they were fully booked. We subsequently checked on the Sunday on booking.com only to find that there was a room available but at a higher price and each day after there was a room available but at a higher price! We also met the previous owner in the village the next day who still had our reservations on his phone. So two outright lies had been told to us. They offered no compensation apart from a free breakfast but the whole ordeal had left such a bad taste we could not go back. We would never wish to visit this place again and on leaving the village at the end of our stay we discovered that some other poor unfortunates were now suffering the same fate as their booking was not being acknowledged either. What a disgraceful way to behave clearly these new owners have no idea how to run a hotel and I would never recommend anyone else to this place such a shame as it was beautiful and run so well previously
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Date of stay: July 2019Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from argenthal, Directeur général at Les Deux Freres
Responded 7 Aug 2019
Dear Mr Corben, It is such a pity that you feel this way, despite the fact that we did everything possible to arrange a wrong situation from the start. We found you a good alternative accommodation and went out of our way to satisfy you. And to be clear, the booking that the former owner showed you in his phone was the lie, as your booking was simply not in our system, to which he has had no access for months and which could technically not have synchronised to the phone he showed you! And as explained to you, unfortunately, this kind of situation has happened before and will still happen, as bookings were not properly taken before we took over the hotel. If we could have accommodated you, we would have done so without any doubt and the only room available on booking.com during the period of your stay was a small single room. You have unfortunately been mislead in a situation which has been very uncomfortable for you, but clearly due to the bad running of the place as it was being taken over.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Kat that travels wrote a review Nov 2018
3 contributions2 helpful votes
Stayed here for a romantic getaway, this little village did not disappoint, really beautiful with cobbled streets, fantastic views. Unfortunately the hotel although in a perfect location does not offer the customer service you would expect. The hotel owner is exceptionally rude and very unwelcoming. At all times putting himself before his guests, he reminded us very much of Basil Fawlty as if he had been forced to run a hotel rather than wanting to. The rooms had no coffee making facility's of bottles of water offered if staying room only. Early morning coffee not available in the main restaurant area where there are the best views (so don't dare ask the owner for one) these tables are often dressed for dinner although in the mornings the tables are empty. Owner is happy to direct you to "his" little café next door which has very limited choice for a French coffee shop, no pastries and no view like his restaurant instead you have to sit amongst what I would call a junk yard. Given the choice I would not stay in this hotel again unless there is a change of management.
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Date of stay: August 2018Trip type: Traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from argenthal, General Manager at Les Deux Freres
Responded 24 Aug 2019
Dear guest, We have read your comments with a lot of attention and are well aware of some of the attitudes of the former owner of the place, which you mention in your message. We are contacting you today to let you know that there has been a change of owner and also management in February 2019, and we intend to run the place with much more attention to detail and especially a good customer service. We therefore suggest that you come and stay at Les Deux Frères at another occasion. We look forward welcoming us soon! Regards, Team Les Deux Frères
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stephen P wrote a review Nov 2017
New Forest National Park Hampshire, United Kingdom3 contributions2 helpful votes
My wife and I booked five nights at Les Deux Freres, the highlight of which was due to be dinner on the terrace with spectacular views over Monaco to mark our 49th wedding anniversary. It was not to be. The owner, Mr. Bonestroo, accepted my email booking for dinner reservations on the three nights the restaurant was due to be open during our stay. However, two days before the big night, I discovered entirely by accident that he had decided to close the restaurant that night and the following night. In dismay, I showed him the email booking on my laptop. He shrugged his shoulders and said he had to give his staff two days off because they had opened for a corporate event on Monday and Tuesday of that week when normally they are closed. He was very defensive and could not bring himself to apologize for what was clearly his mistake. That added insult to injury. I formed the view that Mr. Bonestroo's chirpy demeanour serves him well when things are going well but that he has no idea how to behave appropriately with customers when things go wrong. I would not have booked at Les Deux Freres and spent nearly 1000 Euros if I had known the restaurant was not open for our anniversary night.
There is no doubt that Les Deux Freres is in a beautiful location. However, it is misleading to call it a "hotel". In fact, it's a restaurant with rooms. It has no proper reception, no lounge, bar, garden or car parking. Food is generally good, as it should be, priced at 53 Euros for a three course dinner. The weak point is the desserts. They were about the standard one would expect of something bought in an average patisserie. The bedrooms are not expensive for this part of the world but the two we used were very small. With two people in the room, you are constantly having to squeeze by each other. In room 2, the bed is so close to the walls that there is no room for bedside tables. The bathroom needs refurbishment. It is looking tired and the shower is an old fashioned "over-the-bath" fitting. Room 4 is equally small although it has a modern shower.
I cannot recommend this establishment. If you accept its limitations as a restaurant with small bedrooms, and there are no glitches involving Mr. Bonestroo, you might have a nice time. If anything goes wrong, don't expect an apology or sympathetic handling.
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Date of stay: September 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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PASCAL L wrote a review Oct 2017
Dana Point, California2 contributions
Not sure why the last reviewers were so dissatisfied when we just had such a great experience there that we did not want to leave!! Actually we will be staying there again when visiting this beautiful part of the world
The owner was very friendly and accommodating, our room 8 was all updated and had an amazing view toward the Monaco bay. We had an excellent dinner and breakfast served on their very charming covered patio. A great setting to relax away from all the city noises and forget our daily headaches
Keep up the good work, we certainly appreciated your attention to details and professionalism
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Date of stay: September 2017Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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