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All You Need to Know About the Pool
at Montcalm Royal London House - City of London

Pool & Beach (33)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... as it was so special. ONLY non-positive is the swimming pool/hot tub area. And only because in terms of covid measures,...
... to Mary on the front desk who was so helpful throughout. The pool could do with an update but was still nice enough for a...
... Hotel is clean and spa was nice although swimming pool is very small. Continental Breakfast was good. It’s a...
Most popular question about the pool
Is the pool/spa open?
Answer from Tasha-Strat80
Oct 2020 |
Yes its open, but have to book a time slot. Which is a half hour slot.
Featured pool amenities
Heated pool

Reviews that mention pool

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lydbev wrote a review 14 Jun
London, United Kingdom5 contributions3 helpful votes
I booked the Montcalm Royal London House as a birthday surprise for my best friend and we had such a lovely time. The service we received was great, nothing we asked for was too much trouble. Room service for dinner and breakfast was excellent. The room itself was beautiful, incredibly clean, and the bed was really comfortable. We stayed on a HOT day, and the air con was a life saver.

Special thanks to Ken at the front desk for giving us that sweet upgrade and for arranging a birthday treat in the room for us. I think we will have to make it an annual trip as it was so special.

ONLY non-positive is the swimming pool/hot tub area. And only because in terms of covid measures, it felt like it was overbooked for such a small area, and felt like there were too many people booked in at the same time. But it was still very enjoyable as part of the stay.
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Date of stay: June 2021
Value
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Sarahforeman wrote a review 13 Jun
3 contributions1 helpful vote
Stayed here on a Saturday night, was clean, lively, staff were all so polite and will be visiting again. Special thanks to Mary on the front desk who was so helpful throughout. The pool could do with an update but was still nice enough for a morning dip.
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Date of stay: June 2021Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Deepak Panicker- Hotel Manager, General Manager at Montcalm Royal London House - City of London
Responded 1 week ago
Dear Sarah, Thank you so much for your excellent feedback. We truly appreciate your feedback and value your business in every possible manner. Mary and team are super glad to hear that you really enjoyed your stay with us. Thank you so much for your kind words. We look forward to welcome you back soon. Kind Regards Deepak Panicker Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
honeymooners88 wrote a review 11 Jun
London, United Kingdom124 contributions108 helpful votes
Great location near Moorgate station with M&S food hall and Tesco nearby plus loads of restaurants. Family suite was spacious with two rooms interconnected. Hotel is clean and spa was nice although swimming pool is very small.

Continental Breakfast was good. It’s a shame that the Aviary restaurant/ rooftop bar is run by a separate company and not the hotel. You can’t stay at the rooftop bar after 5:30 with kids.
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Date of stay: May 2021Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Deepak Panicker- Hotel Manager, General Manager at Montcalm Royal London House - City of London
Responded 1 week ago
Dear Guest, Thank you so much for your great feedback. We truly appreciate your feedback and value your business in every possible manner. Kindly be assured that we consider guests' feedback of paramount importance whether positive or constructive is highly appreciated. Thank you so much for your time. We look forward to welcome you back soon. Kind Regards Deepak Panicker Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Khadijat wrote a review 11 Jun
1 contribution
The hotel is in an ideal location. We were able to walk to Gaucho's for dinner and then to Shoreditch for drinks later in the evening. Not to mention the jacuzzi and pool which had staggered timings (due to Covid restrictions) allowing us more space to enjoy it.
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Date of stay: May 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Deepak Panicker- Hotel Manager, General Manager at Montcalm Royal London House - City of London
Responded 1 week ago
Dear Guest, Thank you so much for your excellent feedback. We truly appreciate your feedback and value your business in every possible manner. It is our immense pleasure to hear that you really enjoyed your stay with us. Thank you so much for your kind words. We look forward to welcome you back soon. Kind Regards Deepak Panicker Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooks56 wrote a review 3 Jun
matlock27 contributions85 helpful votes
We stayed here for 4 nights at the end on May/early June. Overall the hotel is good, The breakfast we were offered inclusive of the room rate was continental so cereals ,yoghurt, toast etc but we could also have a full English for £7.50 per person if we wished, which we did and was perfectly acceptable . We had two rooms which were interconnecting as we had our two boys with us aged 11 and 13 . Both rooms clean and presentable with nice touches and a good size for a London hotel.
The staff are all nice and will do anything they can to help with any concerns you have.
The swimming pool is decent but you have to book in advance so get that sorted as soon as you can so you don't feel let down . The gym is ok and there is plenty of equipment to have a workout while away if you are inventive . The aircon does not work in the gym and has a fault sign on the controller stating "filters need cleaning" . I was soaking by the time id finished as it was very hot as the gym is right next to the pool area which is as humid as the Amazon !
Now let's talk about the Aviary restaurant /Roof top bar . Basically this is nothing to do with the Hotel and neither is the spa/pool/gym , they are separate entities . So if you ask about them at reception they cannot advise or arrange anything for you , you have to deal with them directly yourself. So you try and book some time in the Aviary directly and you are told that it is fully booked and don't even bother trying to say that you are staying in the hotel hoping that surely you will have some favour because it wont .
In the 4 days I was there the entrance to the hotel was like an episode of Love Island with plastic looking 20/30 somethings having their photos taken while looking up to the sky striking a pose for their Instagram, as long as the person taking the picture can manage to direct the camera at them without taking a selfie. I had the misfortune of having to take the lift with a few of these cabbages, the lift has mirrored walls so you can only imagine what that was like as they were taking a selfie of themselves taking selfies whilst eagerly posting them on Instagram stating that they were finally at the Aviary that they booked when they were probably 17 years old to guarantee a few likes.
So if you book this hotel because you want to go in the Aviary it would be best to book the Aviary first then book the hotel around that particular 2 hour slot of selfie, orange skinned, TOWIE wannabe coolness than end up crying into your Insta feed.
So to finish, I would say the hotel is great and I would stay again, Location wise is good for the East End and all that has to offer . Moorgate and Liverpool Station within 10 mins march away so all directions accounted for on the Underground. Nice staff, clean rooms and decent bars downstairs away from the selfie paparazzi !
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from Deepak Panicker- Hotel Manager, General Manager at Montcalm Royal London House - City of London
Responded 1 week ago
Dear Guest, Thank you so much for your great and valuable feedback. We truly appreciate your feedback and value your business in every possible manner. Kindly be assured that we consider all our valued guests' feedback of paramount importance whether positive or constructive is highly appreciated. Thank you so much for your time. We look forward to welcome you back soon. Kind Regards Deepak Panicker Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Questions & answers about the pool

laurenhall04 asked a question Oct 2020
Bristol, United Kingdom3 contributions1 helpful vote
Is the pool/spa open?
Answer from Tasha-Strat80
Oct 2020 |
Yes its open, but have to book a time slot. Which is a half hour slot.
0 votes
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jscotty1989 asked a question Mar 2019
Nottingham, United Kingdom3 contributions1 helpful vote
What time is your pool open until in the evening / from in a morning
Answer from LiamZone
Mar 2019 |
Last visit is 9:30 for a 10pm close when I was there.
1 vote
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littlec-x0x asked a question Jun 2017
United Kingdom4 contributions38 helpful votes
Hello, is the spa pool complimentary to guests? Thank you
Answer from Gary R
Jun 2017 |
Thank you for contacting us. Yes, the pool, Jacuzzi, sauna, steam room and gymnasium are complimentary. The only charges applicable, would be spa treatments. Looking forward to welcoming you. Gary Redmond | House Manager
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pookieumma asked a question Mar 2017
IL1 contribution
Are children allowed to use the pool? Thank you.
Answer from Deepak Panicker
Mar 2017 |
Thank you very much for your message and interest in Montcalm Royal London House. Children aged 5+ are allowed in the pool only with parental supervision. I hope this helps. Please let us know if you have any other questions.
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