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All You Need to Know About the Rooms
at Maqna Hotel

Room/Suite (72)
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Guests1 room, 2 adults, 0 children
US$41
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Room review highlights
... and difficult. I don't really like the furniture in the bedroom, looks cheap and fragile. Room cleanliness is also...
... (we stayed 2 days, separately). Give us the wrong room specification (double bed, single bed), couldn't match with...
... The wallpaper has been peeled off, air condition in my room leaked, water from shower very slow, and the internet...
Most popular question about the rooms
... 3 months. At first i had a wonderful response from reservations suggesting Executive Suite and even a guide who spoke English and was a women. Then I never heard back again,...
Answer from AdelaideMaggie
Nov 2016 |
hi. Maybe just book your room. great hotel and little chouce there. its sulawasi so don't expect email to be as up to date as...
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Reviews that mention rooms

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PutriDE wrote a review Jan 2020
Jakarta, Indonesia20 contributions4 helpful votes
My office held a meeting at this hotel last September. This hotel is strategically located in downtown Gorontalo, adjacent to a mall.

Poor service at the front desk. The check-in process was long and difficult. I don't really like the furniture in the bedroom, looks cheap and fragile. Room cleanliness is also unsatisfactory.

Breakfast is quite varied and tasty. The coffee is good.

In the meeting room, the seating arrangement made the room feel cramped. The projector in the meeting room repeatedly had problem.

Overall it's overpriced, but we had no choice since there were hardly any other hotels with big meeting room in downtown Gorontalo.
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Date of stay: September 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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marly731 wrote a review Jul 2019
Jakarta, Indonesia53 contributions21 helpful votes
The check in staff is slowwww and couple of times doing the check in inaccurately (we stayed 2 days, separately). Give us the wrong room specification (double bed, single bed), couldn't match with Agoda payment etc.
Then..we ended up with a room that is HOT. the AC doesn't properly functioning.
In the lobby, there are not enough sofa / chairs to sit..just to accommodate max 5-6 people. The hallway carpet in to the hotel room after getting out from the lift is dirty, and smelly.
Next to shopping mall.
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Date of stay: June 2019Trip type: Traveled with family
Rooms
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Riyonaldy wrote a review Jun 2019
1 contribution1 helpful vote
When I googling before check in to know more about the hotel everything looks good. But after checked in, I found the hotel is old and I think need some renovation. The wallpaper has been peeled off, air condition in my room leaked, water from shower very slow, and the internet connection is not stable. Hotel location is about 1 hour from the airport. Their breakfast is also not good enough and very slow response from the staff.
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Date of stay: June 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Alfa Gates wrote a review Apr 2019
Tangerang, Indonesia34 contributions13 helpful votes
Stay here because of business, the hotel is far from the airport. the room was quite large but the ac was a bit problematic because it had to be wiped with tissue. to look for food or just hang out around the hotel is nice because it connects with the mall.
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Date of stay: April 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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traveljv64 wrote a review Feb 2019
Gurugram (Gurgaon), India84 contributions22 helpful votes
I am staying in this hotel for last so many years. While the location is good, rooms decoration and looks nice, staff excellent and services also ok. However I strongly recommend that they must go now for repairing and replacement in many areas specially bathrooms.
Shower is having hardly any flow for bathing. Flushing in toilet always problem. Washbasins always having poor flow of water or poor drainage. Toilets now started smelling not good. Immediate hot water not there when in need. Shower cubicles doors not closing.
Other than this in the early morning someone from housekeeping knock the door and try to enter the room on next knock. This I have not seen anywhere. They can put the sign card inside the room if guests like to inform for collection of laundry or other.
I recommed and inform the management that this is the time now to take the step ahead for rennovation of property. Thanks.
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Date of stay: February 2019Trip type: Traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from maqnahotel2016, Manajer Umum at Maqna Hotel
Responded 24 Feb 2019
Dear traveljv64 Warm and greeting from Hotel Maqna - Gorontalo Thank you for taking the time to write a review and share your experiences during your stay. And thanks for the compliment and the feedback that you give. Regarding your thoughts, will be very valuable input for us in the future. Hope we can serve you back on another occasion so that we can personally coordinate in providing better services in the future. Best Regards Arinis Narulen General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Questions & answers about the rooms

Answer from AdelaideMaggie
Nov 2016 |
hi. Maybe just book your room. great hotel and little chouce there. its sulawasi so don't expect email to be as up to date as more touristy places. that's what we loved about the hotel. sulawasi in early stages of development. you won't get a better hotel in the town.
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