This is an awesome beachfront hotel. The staffs are hospitable and very kind. The pool was okay. The room is big too 👌. The free breakfast is ok.
The beach a WOW, no gravels, just pure sands.
Would definitely come back.
For those who have pets and intends to bring their pets with them please be informed that they charge Php 2500 / pet inclusive of a regular pet bet and a bowl of dog treats and yes they don't have pet-friendly pools.
The main purpose of our stay was to spend time with our dogs. Clueless about the charge, I brought 3 of my small breed dogs with me. I was aware that they charge pets but I wasn't expecting that it would be that expensive as they do not specify the details of their charges on your booking; on their website; or even their social medial accounts. It almost felt like they intend to deceive people. It's OK for them to charge but could have been nice to specify charges beforehand. I was able to haggle to charge only 2 dogs or else the charge will be more expensive than our family suite.
Kudos to the staff (except the supervisor) we were able to enjoy our stay. They are very welcoming and accommodating they even played with my dogs when they have time.
This luxury resort lives up to its name of being a luxury with a very nice ambiance and cozy environment. But the resort needs to implement some rules and limitation to ensure sustainability and proper maintenance. There are no pool rules, anyone can just jump in the pool without taking shower first. Anyone can swim wearing non-swimwear even cargo pants and jeans. On a positive note, the staffs are really attentive and courteous to the guests. Life guards are always present. The rooms also need regular check up and maintenance, some room doors are a bit rusty they are already getting stuck making it difficult to open. But the rooms are very spacious. Food is nice, but a little pricey. Don't mind the beach anymore, waves are huge as ever as La Union is a great surfing area. Sands are dark and a little dirty. Coastal clean up is necessary. Overall, stay is great a for a day or two nights stay, more than that it gets a little boring even though in-room televisions and wifi connections are available.
The facility is not big but the rooms are spacious and new. I just don't like the grey sand of the beach which is common in the Northern part of the Philippines. The pool was not bad as well. For customer service I would say average. I was lucky enough that during my stay they had good attendants on duty. would comeback, just too bad the sand is grey.
Stayed during summer with my family and siblings. Value for your money (although a bit pricey). The accomodation and resort is super nice and clean. Dinner buffet is expensive, but looks tempting. We opted for ala carte dinner, which is okay. I think it can still be improved. But the buffet breakfast is excellent. Lots of choices + bacon is overflowing. The beach and swimming pool are nice. Towels are always available after swimming. Staffs are friendly and courteous. Me and my family will definitely come back. We really enjoyed our stay ❤️❤️❤️