We were offered a great deal for a second night and decided to take advantage of the offer. Our room was spotless and I had requested a microwave which was there when we arrived. Their safety protocols were all in place. Whenever we visit Ottawa we stay here, and have never been disappointed.
I was a little hesitant traveling during this time but decided to plan a little getaway. We stayed at the Rideau Heights Inn and it was great. The staff were helpful and answered all my questions prior to arrival and explained all of the precautions they are taking. You can park right in front of your room so there are no lobbies, elevators, hallways to navigate. You go directly from your car to your room. No unnecessary contact with surfaces or people. We also enjoyed being able to sit outside during these hot summer nights.
Chose this motel based on its location, cleanliness, and outdoor space. I was driving from Toronto and wanted an uncomplicated place where I could avoid the city traffic, and sit outside with friends. This place was great! It’s only a ten-minute (easy) drive from the city and had a large lawn with trees and comfortable chairs. The room itself was very comfortable and spotlessly clean. I normally prefer a room without carpeting - but was pleasantly surprised by the freshness of the furnishings. The friendly owner is clearly taking extra precautions to make his guests welcome, and safe. It was much appreciated, and I loved having a room I could drive right up to, without sacrificing ‘hotel’ quality. Pets are also welcome! Highly recommended.
Room very clean, staff friendly and helpful, bed and pillows comfortable, location excellent, good travel routes into downtown, lots of restaurants nearby, the big red sign made it easy to find in the dark.
The room could use more lighting a more comfortable couch.
We have stayed here multiple times in the past. The room was clean, as expected. They have fixed the issues with the TV and the WiFi. Both worked flawlessly. The staff is friendly and helpful. We had to stay another night because of the freezing rain and ice. The issue we had was with the icy driveway and parking lot both before and after the ice storm. The snow removal company was slow to arrive so a staff member did shovel snow on the walkways in front of the rooms. He also spread salt on the walkways and around our vehicle so we could safely get in and out.