Best toilet I've ever seen. Yes Toilet! Breakfast was cold eggs, hash browns, potatoes, all cold. Taiwanese Breakfast option looked good. Aside from that the hotel in very nice and seemingly empty. I live close by and booked this place on agoda just to use the pool. When i checked in on July 13th it was 35 degrees on a Saturday and the pool was closed?! I spoke to the front desk ladies who told me that on their website the pool was listed as closed. (Saturday July 13th prime time summer closed?) I kept calm and informed the ladies that I wanted a refund or the pool to be open as agoda listed this property with an open pool. After 5 minutes they opened the pool and two other families benefited from the pool being open as well. Well played staff members at the desk for opening the pool or this would have gotten a 1 star review cause I would have never seen the nice room and toilet.
Staying here 4 nights. Hotel locates in a quiet corner, walking distance to mall and train station. The room is large, clean with big bath. The service is nice. Lobby is small and breakfast has limited choices. Not having chance to use swimming pool as it was reserved for event during my stay. Overall I like this quiet place and would recommend here.
There is a very big suite including four individual rooms with own shower room and a big dining room.
Very good for gathering, big family and bachelor parties hahahhah
Great and crazy night we had. Enjoyable!
Location is good and convenient to Miramar
Both Hotel exterior and Interior is good
Bath room is sophisticated with Auto bidet functionality
Steam bath and Sauna is very good.
Breakfast choices are limited for vegetarians
No Gym but they should consider to extend a day pass in the fitness center which located at the next door
Customer service can be improved. Some staff are not very friendly
Sauna timings are limited
I have stayed in this hotel in August 2017 and wrote a full review back then (you can easily find it).
I have stayed there again in November 2017 and thought that I will spare myself from writing a review, but during my previous stay there was one particular thing that I was missing in the room and explicitly mentioned in my previous review - a capsule coffee machine.
Well the reason I'm writing this review is that now there are capsule coffee machines in the rooms! For me this is a must note improvement. This clearly means that the hotel stuff and management listen to guests suggestions and are willing to make changes in order to improve their service.
Although the breakfast is still not perfect I can calmly recommend this hotel to my colleagues and will chose to stay there over other hotels in the area. Listening to your guests and improving the service is a sign of a good hotel.