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All You Need to Know About the Pool
at Giannoulis - Cavo Spada Luxury Resort & Spa

Pool & Beach (230)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... drinks from the taverna next door. 6. 10 euro deposit for pool towel and you have to return the towel before the spa closes...
... it however, so maybe just us? The lamb was really good. The pool was very cold but we were livened up by the aqua aerobics...
... I stayed in a deluxe room that was right next to the huge pool and would certainly say these were the best rooms. Well done...
Most popular question about the pool
Hi Is it possible to have twin beds? We’re booked into one of the sharing pool rooms? Thanks.
Answer from GiannoulisHotels
Sep 2019 |
Dear Getaway148570 good afternoon, All the rooms with sharing pool have twin beds. Be absolutely sure that if further assistance...
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Reviews that mention pool

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Chrissy wrote a review Feb 2020
Melbourne, Australia71 contributions28 helpful votes
+1
Definitely not 5-star quality. Better options elsewhere.

Bad:
1. No HOT WATER for showering during peak times.
2. Annoying dress code in the evening;
3. 13 euro minimum charge for laundry;
4. rooms desperately need updating; no drying wrack in bathroom for clothes; robes and towels looked worn—need to be replaced.
5. prices in the resort are quite expensive—tip, get your drinks from the taverna next door.
6. 10 euro deposit for pool towel and you have to return the towel before the spa closes otherwise you have to keep it with you until the next day.
7. All inclusive drinks do not include top-shelf liquor e.g. you get Gordon’s instead of Tanqueray.
8. bar’s food menu is very limited
9. Laundry was not delivered at the promised time. Had to follow up with reception.
10. rude/aloof staff. Only one person greeted me good morning on one of the days in the breakfast room.
11. Buffet breakfast was greasy
12. Felt like everything had an asterisk e.g. we have towels but you need to pay a deposit. You can dine at the a la carte restaurant but you have to book at least x days in advance... and so on
13. There is not much to do in the surrounding area and a bit scary to walk by yourself when the sun is setting.
14. No poolside or beachside service.
15. Far from airport (and expensive by cab, about 55 euro one way)

Good:
1. Food at the hotels seaside tavern
2. The room service grilled prawns
3. Right by the beach—tip, bring aqua shoes because it’s a pebble beach.
4. Good for those who like physical activities like gym and tennis.

This hotel gets 3 stars mainly because of the natural surrounds, otherwise I’d say it’s a 2 given the price you pay.

When I spoke to locals, they said some of the other nearby resorts were better quality and value for money.
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Date of stay: July 2019Trip type: Traveled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
5 Helpful votes
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Response from GiannoulisHotels, Manager at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 9 Feb 2020
Dear ChrissyDiscovers good morning from Giannoulis Cavo Spada Luxury Resort & Spa, We are much obliged for your kind review and the time dedicated to make your statements as well as surprised . We have received numerous reviews for our excellent Customer Service , our facilities , the quality and quantity of our food and beverage that seems very awkward the list documented , However be rest assured that everything stated is getting firstly through top consideration and secondly everything is checked by myself and my team whose main purpose is to deliver high standard service . Welcoming you back the near future will be a pleasure and getting knowing you is my personal wish. Always yours sincerely, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sally O wrote a review Jan 2020
North Wales, United Kingdom134 contributions67 helpful votes
Went in late October, with Jet2 holidays, for 11 nights, before the hotel was closing for the winter, so some events were finishing. The buffet food was varied and good in the main restaurant and the staff attentive. We booked into the a la Carte twice, where the food was well-presented but a strange mix of ingredients which we didn't take to. Some of the other guests were raving about it however, so maybe just us? The lamb was really good. The pool was very cold but we were livened up by the aqua aerobics sessions, after which, the sea felt quite warm. It is a very short step to the pebbly beach and clear water. You could walk along to Kolymbari, but we took the local bus. As it was late in the year, most shops were closed. One issue we had was that we had booked and paid extra for a room with a sea view and direct access to the pool. The room we were given on the ground floor (114) next to the small walkway from the stairs had no sea view at all due to the partitions between the patios. We were offered another room by the friendly manager but decided to stay where we were. The weather was very good, although several people mentioned that it was unusual for October. All in all, a relaxing holiday which we enjoyed.
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Date of stay: October 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 Helpful votes
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Response from GiannoulisHotels, Manager at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 20 Jan 2020
Dear Sally O, we would like to express our gratitude for having you here in our Giannoulis Cavo Spada Luxury Resort & Spa. Our purpose is always to make our dear guests holidays memorable , trying always to meet their preferences and keep their satisfaction in high levels. Your kind review is much appreciated . Welcoming you back in our resort , sharing more beautiful moments is our wish!! Yours sincerely, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alison w wrote a review Nov 2019
Plymouth, United Kingdom14 contributions38 helpful votes
This Hotel is perfect for a quiet holiday in the sun. If you want to go crazy at night then book somewhere else!
The food was excellent quality and plenty of choice, they even have gluten free options so you won't go hungry.
Nothing is too much trouble and the staff work very hard to make sure that your holiday is perfect.
I stayed in a deluxe room that was right next to the huge pool and would certainly say these were the best rooms. Well done and " Thank you for a lovely holiday!"
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Date of stay: October 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 Helpful votes
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Response from GiannoulisHotels, General Manager at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 13 Nov 2019
Dear alison w, Giannoulis Cavo Spada Resort & Spa is much obliged for your kind review. We are extremely happy for choosing us to spent your precious holidays and we will be thrilled in welcoming back the near future making sure for new memorable holidays to be created here with us . All our team sent you their warmest greetings. Sincerely Yours Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
imforestgirl wrote a review Nov 2019
Brussels, Belgium382 contributions240 helpful votes
I've given this hotel a very good rating because it's most probably what it deserves as a holiday resort. It is all the amenities and a superb swimming pool.
As a business traveler I would be slightly less generous, be it only because the wifi is such a nuisance. Once you are out of a meeting room it's head or tails whether it's going to work. Most often it doesn't. Thank you EU for no roaming charges because you have to rely on 4G, and even that frequently goes off.
Large quiet room opening onto a lawn and the sea very close, but once again the business traveler is forgotten. There is no chair in front of the desk, so you have to work on your lap or on a coffee table.
The lobby is grand and beautiful. The rest of the hotel (room, dining room) could do with some modernizing. It lets the side a bit down.
I could have done without the two hairs in the tub, which I fortunately did not use as there was a perfectly adequate shower (tip: if the shower is overhead only, do provide a shower cap). It did give me the opportunity to see that they remained in place for the duration of my stay.
Breakfast is splendid. if you have the time and the appetite you can spend a long time eating. Not so much dinner. It is not expensive and that's exactly what you get.
There is another restaurant which I did not have the opportunity to try. It's Italian, which is nice but does leave one wondering why people spending their holidays in Greece would want to eat Italian food and not delicious Greek food.
Service is fine.
Be aware that this hotel is far away from everything and everywhere. If you don't have a car available, you're stuck.
Other reviewers have questioned the five stars rating.. If the stars are awarded based on requirements, the boxes are all ticked. But the overall impression is not five stars
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Date of stay: October 2019Trip type: Traveled on business
Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 Helpful votes
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Response from GiannoulisHotels, Manager at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 2 Nov 2019
Dear imforestgirl, On behalf of the Giannoulis Cavo Spada Luxury resort & Spa i would to thank you for the time dedicated to write your kind review. Your comments are noted and i would like to inform you that immediate solution could have been given if only you had contacted the reception or me directly. The door of my office is always open to all our dear guests. Our policy is that guests are our top priority and all Cavo Spada team try hard to keep them satisfied. We thank you for being here with us , wishing to welcome you once more in the near future. Best Regards, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ray A wrote a review Oct 2019
Blackpool, United Kingdom3 contributions3 helpful votes
Just back from a great week at Cavo Spada,really enjoyable stay. Went for a quiet relaxing break booked through Jetline Travel. Because of an overbooking we did not get a poolside room but were offered an alternative room and upgraded to ultra all inclusive. Luckily although the weather was good the pool was too cold for us so we didn't lose anything.The staff were very good always polite and helpful, they were really hard working and cheerful,even at the end of a long season. The hotel closes next week.The food was good with a wide range of choice sometimes a little cool but overall good. The rooms were cleaned every day and were of a good standard. The hotel itself is a little out of the main resort areas but there is a bus service at the end of the road, only 3.60 euros to Chania. or car hire is easy although the roads aren't the best.Chania old town well worth a visit. Would recommend this hotel for a relaxing break.
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Date of stay: October 2019
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from GiannoulisHotels, Manager at Giannoulis - Cavo Spada Luxury Resort & Spa
Responded 1 Nov 2019
Dear Ray A, We read your kind review and we so thankful for your positive feedback. All Cavo Spada team has top priority to provide to all our dear guests the best Customer Service and we are really happy that you had memorable holidays in our Giannoulis Cavo Spada Luxury Resort & Spa. We will be honored to welcome you back , Best Regards Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Questions & answers about the pool

Answer from GiannoulisHotels
Sep 2019 |
Dear Getaway148570 good afternoon, All the rooms with sharing pool have twin beds. Be absolutely sure that if further assistance may be required we would be more than happy to assist you. With our best regards, Giannoulis Hotels
1 vote
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_kstone33 asked a question Jul 2019
Kent, United Kingdom7 contributions4 helpful votes
Hi, what is size of shared pool outside rooms?
Answer from Tydpeters
Jul 2019 |
About 40/50 metres and only about 4ft deep to make it child friendly.
1 vote
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Answer from Hamish R
Jun 2019 |
Cavo spada resort is about and hour from Chania airport by taxi or shuttle bus .You didn't say the dates you are likely to be there The hotel is a bit isolated with no where to walk to unless you walk along a fairly busy road . When we were there about 80% of it was occupied by a Swedish Keep fit organisation and there were only a few families with young children. I would have reservations as to whether your 13 year old would get bored . There is a gym and swimming in the sea or the pools but little else to interest a teenager .
0 votes
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MelJ74 asked a question Aug 2018
Manchester, United Kingdom46 contributions22 helpful votes
Hi, can someone tell me if this hotel provides free pool / beach towels? Thanks!
Answer from May-Brit B.
Aug 2018 |
Fred pool/beach towels if you have all inclusive. Enjoy Your stay at this hotel. Fantastisk
2 votes
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