Let me explain why my two star is actually pretty generous. At one time in its former glory, this result appears nicely laid out and in a nice location. With that said DEFERRED MAINTENANCE problems EVERYWHERE. Lazy and creepy employees interested primarily in hiding in a dark corner using their phones, smoking, and COMPLETELY annoyed to even see a customer.
Check in SHOULD be a time to make a great first impression? No. Tied, drunk or just lazy…. Scratching their bottom while walking over for the hassle of a check in. No smile. No welcome drink. Just a look of faux civility.
Housekeeping is lazy, cob-webs in the bungalow, dirty, stained towels and haphazard. Forget daily maid service. If you ask for it, they simply bring a towel and toilet paper then simply walk away.
The rest of the staff….. just as bad. Sure, a couple of fully awake and helpful staff….. maybe two in total. Not worth mentioning. The rest, lazy and half asleep even at mid-day. Uncut grass, pool full of leaves and broken tile, pool drain cover broken just ready to catch a little foot to drown a child, roof sagging and rotten, exposed electrical wiring ready to kill, tiles cracked and missing, concrete walks crumbing, dirty, black liquid with either grease or sewage percolating up in a stinking mess.
They have an Italian restaurant, and the food is palatable. Forget about getting an accurate order though. Plus the entire kitchen staff smokes and eats while cooking…. In plain view. What?!?! One good waiter, but the rest are worthless. Who wants to eat with the chef and his staff smoking, eating while cooking? Not me.
The bamboo restaurant sucks. Buffer isn’t worthy for a dog. One day no jelly, next day no bacon, next day some other bs.
The Dive Shop is actually ok, they have a couple jet skis and although half asleep, they didn’t seem too annoyed at having a customer. Fairly good experience. The younger dude helping was terrific, while the boss and some overweight lady waddling around in a foul mood complaining was fairly miserable and intolerable.
The zip line is great! But… the safety boss is HONESTLY busy drunk and actively drinking San Miguel with his buddy while checking our equipment. Hilarious but dangerous. Unbelievable! The rest of the staff up there, pretty nice, and good at their job. But why is the safety boss drunk and drinking? No idea.
This place is a nightmare. However, an investment group with good management and TONS OF PESOS could still rescue this former beauty. Stay away. Go to Coco Grove on Siquijor for a really great resort experience.
Went here for a day trip and although it was a cloudy to rainy day, spent a good amount of time dipping in its pool-like calm water and flat seabed.
Resort is big that upon entrance, shuttle had to take me to the beach and restaurants area. (Hired a motorbike which dropped me off at the entrance. Those with own cars get to go straight and park inside).
Aside from its lovely beach and pools, this resort ensures convenience to its guests with its many shower/bathrooms, restaurant options, beach chairs.
Entrance fee is at Php500, Php200 of which is consummable at select restaurants. It's a resort so everything is more expensive (beer that's usually at Php70 is priced at Php120) . With Php200, you can buy a drink and some fries.
For additional fees, there are activities available including a trip to a nearby island called Aliguay.
It's been eight full years since I last stayed at reviewed Dakak Park & Beach Resort, and truth be told, with the COVID-19 pandemic being what it is, I never actually thought I'd get to go back there, at least not this soon, but I am glad I got to go, this time with my wife.
At the outset I'd like to report, quite enthusiastically, that the room we stayed in was a huge improvement from the one I had stayed in eight years ago. It was basically the same room but comprehensively refurbished. Gone was the picture tube television and the non-functional intercom, replace with all modern amenities. I was very grateful for this.
I was also happy to see the beach again, which was really very welcoming for the most part, though the one aspect that my wife and I noticed was the culvert at the far right end of the beach from which wastewater from the resort spilled out into the sea. I am going to give the resort the benefit of the doubt and assume that the water coming out of this pipe has undergone some kind of treatment and does therefore not pollute the water that patrons swim in. I really hope that's the case. Apart from that, though, I was really happy to see this particular beach again.
How were the safety protocols? Well, I was very encouraged to see patrons wearing masks just about everywhere except for people sitting down to eat or people at the pools. There was hand sanitizer in abundance and reasonable distancing protocols. We were only allowed in after showing proof that we were vaccinated and that we had tested negative for COVID-19, something for which I was grateful because I know this was required of all other patrons.
Was there anything I was unhappy about? Well, the service at the dining area was a little dodgy. Specifically, I asked for a breakfast item on the menu (bacon) that was later revealed to be unavailable, and as soon as I learned it wasn't I asked for something else (ham), and after quite a bit of waiting I was then told that not only was this other item unavailable as well, but that the last of it had been served to a guest who I saw arrive later than me to the dining area. It was a bit irriating, and the food at the general dining area wasn't anything great, either.
Fortunately, there are a number of themed restaurants in the area so there are more food choices, and I'm happy to say that when my wife ordered at the sea-food/mediterranean themed restaurant closer to the beach we had a pretty decent experience, both in terms of the service and in terms of the food itself.
Overall, I was really happy to return to this resort, especially with my wife in tow, but there are some aspects of the experience that could definitely be improved.
In closing, I'd like to commend the hotel staff and admin for managing to attend to its guests in these difficult times.
We went there with my family 2 weeks ago. And we stayed in the family pavilion room. All I can say is that they should treat every guest the same level weather they are staying in the most expensive room or not. The breakfast service are not the same with the guest that are staying in the deluxe room to the guest that are staying in the family room. Deluxe/villa guest can enjoy a breakfast buffet at the main restaurant while we are staying in the family room that we paid for almost 35k pesos for 2 nights sent us to the other place that they just serve a bland preset meal. We had experienced the worst food ever on this resort. And the customer service is also poor. We checked in at 3pm and left for the beach and when we came back to the room at 6pm they still did not deliver the towels in the room.. We already tried to call the housekeeping 3x but still they did not deliver the towels right away. They waited until my mother went to the front desk to make a complain. And the pool is so dirty they did not even know how to maintain a big resort like that.
The food was really bad and the path going to the beach smells bad (baho ug canal). Their pools are not that nice. I expected the resort to be way nicer than cheaper hotels but I got disappointed. Not worth it.