All You Need to Know About the Pool
at Puerto Del Sol Beach Resort
Full view
Pool & Beach (234)
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Pool review highlights
Really nice hotel, good lay out, nice size pools and beautiful blossom trees. We stayed in mansion room (this is the cheapest...
... away your breath as you enter the main gate, two swimming pools to cool you from the heat, a jacuzzi to relieved your tired...
... The outside appearance will catch your eye right away. The pools are clean, friendly staff, grounds are well maintained. ...
Most popular question about the pool
if i booked a mansion villa, do i have an access for the infinity pool in SITIO AMORE?
Answer from Anna C
Apr 2016 |
Reviews that mention pool
Write a review+1
Really nice hotel, good lay out, nice size pools and beautiful blossom trees. We stayed in mansion room (this is the cheapest room) and it was a nice size and comfy bed. Staff and are friendly and helpful.
Things to improve, speed of service at the restaurant! We waited a whole hour for a pizza and it still was not cooked properly, we had to send it back and wait another 20 minuets.
They could put a part of the pool in the shade.
We would recommend this hotel and we will return again.
If you don’t want to wait a hour for food these is a great restaurant opposit called giant taklobo.! Highly recommend.
Things to improve, speed of service at the restaurant! We waited a whole hour for a pizza and it still was not cooked properly, we had to send it back and wait another 20 minuets.
They could put a part of the pool in the shade.
We would recommend this hotel and we will return again.
If you don’t want to wait a hour for food these is a great restaurant opposit called giant taklobo.! Highly recommend.
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Room Tip: Plan your food ahead if you want to eat here or go opposit to the restaurant outside.
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Beautiful well maintained garden of bougainvillea will take away your breath as you enter the main gate, two swimming pools to cool you from the heat, a jacuzzi to relieved your tired body from the long drive, a massage service that will invigorate your soul...
Too many to tell
Just go and see for yourself
Too many to tell
Just go and see for yourself
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
We stayed at Puerto del Sol in October 2019 for 5 days and it was great. The pandemic has changed this place. The outside appearance will catch your eye right away. The pools are clean, friendly staff, grounds are well maintained. Then you get in the room. The water isn't fit to use at all. Soap won't even bubble because the water is so salinated and loaded with minerals. The sign on the door says it was disinfected, but the taps are corroded to green, the mirrors and walls in the bathroom are streaked and spotty, and there was sand on the chair. Bugs in the room because there was no screen for the bathroom window, and the AC unit was not sealed around the edges leaving visible gaps for bug access.
Wifi is inaccessible in the rooms...only in common areas. No wash cloths available in the towel sets. Hair dryer only upon request. Coffee was instant, but only the metal pot was in the room, and we had to ask for a heater for that. We actually had our own coffee maker, a simple drip style, but they wanted to charge a ₱500 ($10) corkage fee to use it. We paid ₱4500 ($90) per night for 2 nights, and I can't make two cups of my own coffee that I brought from home? You're that hard up for money?? That meant we didn't spend more in the restaurant like we did before (as much as ₱2000 ($50) a day for food alone, not including tips for the room service runners.
Speaking of the restaurant...it was fair. The teriyaki chicken, alimasag, and mozzarella sticks were good on our last dinner. The buffet breakfast was a different story. First day was a buffet...not bad, but glad they had omelets and pancakes made-to-order because the rest was typical Filipino fare...dried fish, overcooked eggs, rice, chicken hotdogs, longanisa, etc. Day 2 was a plated breakfast. The "American breakfast" was cold overcooked sunny side up eggs, sliced meat they call ham, a hot dog, and a greasy sponge of a hashbrown (McDonald's style). The pancakes, once again, were ok.
So...if you want to pay upwards of ₱4500 for a view of the beach just so you can wow your friends on social media, this is your place. If you want to enjoy a "home away from home"...stay home or find another place in Bolinao. I'd personally rather have a place with a relaxing room, a terrace, and the piece of mind that comes with knowing you can bring a few personal items from home without being charged, and not have to use bottled water to brush my teeth because I tasted salt on my lips from the shower. The housekeeping staff needs a LOT of training.
Wifi is inaccessible in the rooms...only in common areas. No wash cloths available in the towel sets. Hair dryer only upon request. Coffee was instant, but only the metal pot was in the room, and we had to ask for a heater for that. We actually had our own coffee maker, a simple drip style, but they wanted to charge a ₱500 ($10) corkage fee to use it. We paid ₱4500 ($90) per night for 2 nights, and I can't make two cups of my own coffee that I brought from home? You're that hard up for money?? That meant we didn't spend more in the restaurant like we did before (as much as ₱2000 ($50) a day for food alone, not including tips for the room service runners.
Speaking of the restaurant...it was fair. The teriyaki chicken, alimasag, and mozzarella sticks were good on our last dinner. The buffet breakfast was a different story. First day was a buffet...not bad, but glad they had omelets and pancakes made-to-order because the rest was typical Filipino fare...dried fish, overcooked eggs, rice, chicken hotdogs, longanisa, etc. Day 2 was a plated breakfast. The "American breakfast" was cold overcooked sunny side up eggs, sliced meat they call ham, a hot dog, and a greasy sponge of a hashbrown (McDonald's style). The pancakes, once again, were ok.
So...if you want to pay upwards of ₱4500 for a view of the beach just so you can wow your friends on social media, this is your place. If you want to enjoy a "home away from home"...stay home or find another place in Bolinao. I'd personally rather have a place with a relaxing room, a terrace, and the piece of mind that comes with knowing you can bring a few personal items from home without being charged, and not have to use bottled water to brush my teeth because I tasted salt on my lips from the shower. The housekeeping staff needs a LOT of training.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Poor restaurant services, Waiter/s are all rude they don't greet you at all and you can't hear any thankyou to them. It was twice when we went to their restaurant and It wasn't crowded but then our order takes too long, Waited for 40mins just for two meals and our to go pasta the waiter told me that he will just deliver it to our room or look for us in the pool but then it was already 2hours and it wasn't in our room nor check on us on the pool that's why I went back to the restaurant to get it. It was really terrible restaurant!!!!!!!!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Puerto Del Sol Beach Resort and Hotel Club, Sales at Puerto Del Sol Beach Resort
Responded 21 Feb 2021
Thank you staying with us and for sharing your feedback from your stay. We are saddened to hear your comments about our service. We are truly sorry you felt that way. Rest assured we will take note of this matter.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel has well maintained swimming pools and restaurant and also offers game room where you can play darts, chess, etc. The room is a bit small for the mansion villas. The property offers free breakfast and dinner which is good value.
The front desk staff are disrespectful. Upon learning that I called earlier before checking in the hotel, they tried to annoyingly mimic myself on the phone and they even did it by making me notice it deliberately. The front office manager even tolerated such annoying remarks.
Training is very much needed for your staff. Your facilities are secondary to quality service.
The front desk staff are disrespectful. Upon learning that I called earlier before checking in the hotel, they tried to annoyingly mimic myself on the phone and they even did it by making me notice it deliberately. The front office manager even tolerated such annoying remarks.
Training is very much needed for your staff. Your facilities are secondary to quality service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Puerto Del Sol Beach Resort and Hotel Club, Sales at Puerto Del Sol Beach Resort
Responded 12 Jan 2021
Thank you staying with us and for sharing your feedback from your stay. We are saddened to hear your comments about our service. We are truly sorry you felt that way. Rest assured we will take note of this matter.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Questions & answers about the pool
Answer from Anna C
Apr 2016 |
Yes! You have access to the infinity pool, jacuzzi and beach. The mansion is quite near the infinity pool. :)
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