All You Need to Know About the Rooms
at Puerto Del Sol Beach Resort
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Room/Suite (123)
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Guests1 room, 2 adults, 0 children
$74
$148
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$71
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Trip.com$74
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Room review highlights
... size pools and beautiful blossom trees. We stayed in mansion room (this is the cheapest room) and it was a nice size and...
... beautiful the service is great had a problem with the first room we checked in there was bad smell we were immediately...
As RCI member I was so disappointed with the staff, regarding room arrangement, I was assign on a room mostly the bathroom are...
Most popular question about the rooms
I am planning on reserving a room at this resort for me and my wife for our honeymoon, and I was wandering if I can make a couple of requests such as having rose petals on the...
Featured room amenities
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Hot Tub
Refrigerator in room
Ocean View
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Reviews that mention rooms
Write a review+1
Really nice hotel, good lay out, nice size pools and beautiful blossom trees. We stayed in mansion room (this is the cheapest room) and it was a nice size and comfy bed. Staff and are friendly and helpful.
Things to improve, speed of service at the restaurant! We waited a whole hour for a pizza and it still was not cooked properly, we had to send it back and wait another 20 minuets.
They could put a part of the pool in the shade.
We would recommend this hotel and we will return again.
If you don’t want to wait a hour for food these is a great restaurant opposit called giant taklobo.! Highly recommend.
Things to improve, speed of service at the restaurant! We waited a whole hour for a pizza and it still was not cooked properly, we had to send it back and wait another 20 minuets.
They could put a part of the pool in the shade.
We would recommend this hotel and we will return again.
If you don’t want to wait a hour for food these is a great restaurant opposit called giant taklobo.! Highly recommend.
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Room Tip: Plan your food ahead if you want to eat here or go opposit to the restaurant outside.
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
The resort is beautiful the service is great had a problem with the first room we checked in there was bad smell we were immediately transferred to another room .
The restaurant is good ,
rooms are nice
The only thing is that the showers and the water is very salty to take a bath or brush your teeth so its very uncomfortable to walk around itching for several days thats the worst !
and you have to ask for hot water for coffee or tea which is not a big deal we got it in minutes but its more comfortable to have a water kettle like every other hotel 😁 .
the breakfast was ok !
The restaurant is good ,
rooms are nice
The only thing is that the showers and the water is very salty to take a bath or brush your teeth so its very uncomfortable to walk around itching for several days thats the worst !
and you have to ask for hot water for coffee or tea which is not a big deal we got it in minutes but its more comfortable to have a water kettle like every other hotel 😁 .
the breakfast was ok !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
As RCI member I was so disappointed with the staff, regarding room arrangement, I was assign on a room mostly the bathroom are disgrace, smelly water shower very tiny drip drip no hot water so slow drip. very unhelpful staff, very bad bad service, but very good to charge you this and that with no quality of service.
My brother and family join me, I paid one room extra at a very high price extra extra pe/rper person
and said with extra mattress but how can you charge extra person and pay with no place to put a mattress. I demanded to speak to their manager but apparently no manager on site. Refused to listen and address your concerns. But very very good to charge you with out a discount at all for their very expensive/unsuitable rooms. This is a disgrace place to go with RCI members. Very very angry costumer.
My brother and family join me, I paid one room extra at a very high price extra extra pe/rper person
and said with extra mattress but how can you charge extra person and pay with no place to put a mattress. I demanded to speak to their manager but apparently no manager on site. Refused to listen and address your concerns. But very very good to charge you with out a discount at all for their very expensive/unsuitable rooms. This is a disgrace place to go with RCI members. Very very angry costumer.
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Review collected in partnership with RCI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We stayed at Puerto del Sol in October 2019 for 5 days and it was great. The pandemic has changed this place. The outside appearance will catch your eye right away. The pools are clean, friendly staff, grounds are well maintained. Then you get in the room. The water isn't fit to use at all. Soap won't even bubble because the water is so salinated and loaded with minerals. The sign on the door says it was disinfected, but the taps are corroded to green, the mirrors and walls in the bathroom are streaked and spotty, and there was sand on the chair. Bugs in the room because there was no screen for the bathroom window, and the AC unit was not sealed around the edges leaving visible gaps for bug access.
Wifi is inaccessible in the rooms...only in common areas. No wash cloths available in the towel sets. Hair dryer only upon request. Coffee was instant, but only the metal pot was in the room, and we had to ask for a heater for that. We actually had our own coffee maker, a simple drip style, but they wanted to charge a ₱500 ($10) corkage fee to use it. We paid ₱4500 ($90) per night for 2 nights, and I can't make two cups of my own coffee that I brought from home? You're that hard up for money?? That meant we didn't spend more in the restaurant like we did before (as much as ₱2000 ($50) a day for food alone, not including tips for the room service runners.
Speaking of the restaurant...it was fair. The teriyaki chicken, alimasag, and mozzarella sticks were good on our last dinner. The buffet breakfast was a different story. First day was a buffet...not bad, but glad they had omelets and pancakes made-to-order because the rest was typical Filipino fare...dried fish, overcooked eggs, rice, chicken hotdogs, longanisa, etc. Day 2 was a plated breakfast. The "American breakfast" was cold overcooked sunny side up eggs, sliced meat they call ham, a hot dog, and a greasy sponge of a hashbrown (McDonald's style). The pancakes, once again, were ok.
So...if you want to pay upwards of ₱4500 for a view of the beach just so you can wow your friends on social media, this is your place. If you want to enjoy a "home away from home"...stay home or find another place in Bolinao. I'd personally rather have a place with a relaxing room, a terrace, and the piece of mind that comes with knowing you can bring a few personal items from home without being charged, and not have to use bottled water to brush my teeth because I tasted salt on my lips from the shower. The housekeeping staff needs a LOT of training.
Wifi is inaccessible in the rooms...only in common areas. No wash cloths available in the towel sets. Hair dryer only upon request. Coffee was instant, but only the metal pot was in the room, and we had to ask for a heater for that. We actually had our own coffee maker, a simple drip style, but they wanted to charge a ₱500 ($10) corkage fee to use it. We paid ₱4500 ($90) per night for 2 nights, and I can't make two cups of my own coffee that I brought from home? You're that hard up for money?? That meant we didn't spend more in the restaurant like we did before (as much as ₱2000 ($50) a day for food alone, not including tips for the room service runners.
Speaking of the restaurant...it was fair. The teriyaki chicken, alimasag, and mozzarella sticks were good on our last dinner. The buffet breakfast was a different story. First day was a buffet...not bad, but glad they had omelets and pancakes made-to-order because the rest was typical Filipino fare...dried fish, overcooked eggs, rice, chicken hotdogs, longanisa, etc. Day 2 was a plated breakfast. The "American breakfast" was cold overcooked sunny side up eggs, sliced meat they call ham, a hot dog, and a greasy sponge of a hashbrown (McDonald's style). The pancakes, once again, were ok.
So...if you want to pay upwards of ₱4500 for a view of the beach just so you can wow your friends on social media, this is your place. If you want to enjoy a "home away from home"...stay home or find another place in Bolinao. I'd personally rather have a place with a relaxing room, a terrace, and the piece of mind that comes with knowing you can bring a few personal items from home without being charged, and not have to use bottled water to brush my teeth because I tasted salt on my lips from the shower. The housekeeping staff needs a LOT of training.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
No sense here, waste of money. There is discrimination. I'm not a very rich person, but when I try to experience life somehow relaxed. So I chose to stay here, but while waiting in our room, my family and I were in the waiting area, then the guard approached us and said that more than 4 people were not allowed inside so my mom and dad came out to wait, it was hot outside but we followed because that was the protocol. But when a guest came from the vice president of the hotel, they all let five more people in, no guard came to let them out and enforce the protocol, be fair to your guest we also paid for our room how much is your rate , don't let people know that you have special treatment. poor management and worthless, you don't know how to smile at the guests, the vice president won't greet you even if you're both in the lobby, she won't look at you and greet you, she let you feel that she is rich and powerful.Here you can feel in this hotel that you are small and the power is only for the rich.
Very bad experience.
Thank they let me refund and cancel my booking.
Never ever came back to this hotel.
Treat your guest equal, attitude cant buy money.!
In the end money is just a paper.
Be nice to people around you.
That will be you pass to enter in heaven gate.
Goodluck
Very bad experience.
Thank they let me refund and cancel my booking.
Never ever came back to this hotel.
Treat your guest equal, attitude cant buy money.!
In the end money is just a paper.
Be nice to people around you.
That will be you pass to enter in heaven gate.
Goodluck
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Puerto Del Sol Beach Resort and Hotel Club, Sales at Puerto Del Sol Beach Resort
Responded 5 Jan 2022
Thank you staying with us and for sharing your feedback from your stay. We are saddened to hear your comments about our service. We are truly sorry you felt that way. Rest assured we will take note of this matter.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Questions & answers about the rooms
Paradise33691652001 asked a question Oct 2019
Answer from justmealina13
Oct 2019 |
it is better to contact the hotel directly
Answer from zheeby2872
Aug 2019 |
Kindly contact Puerto Del Sol. They have full board meals during our stay.
Kristel F asked a question Aug 2018
Answer from R_Briz
Aug 2018 |
Contact this person, Ms Kim Nero - 0922-8735304; 0917-8937157 or thru their landline 932-7744
Answer from ashagape
Apr 2017 |
i think there is but it would be better if you'll confirm that to them.. visit their website and call, they are friendly and will answer all your questions 🙂
Answer from Puerto Del Sol - Bolinao
Jul 2016 |
Hello!
For detailed answers please reach us through any of these hotlines ☎ (632)-6378963 & (632)-6352547 GLOBE: 0917-8937157 SMART: 0908-895949 SUN: 0922-8735304 or message us on Facebook (puertodelsol.ph)
Thank you
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