A warm welcome awaits you at The Arches Hotel. We arrived in teeming rain and howling winds. (A "soft" west of Ireland day!) At check in we were greeted by Jelena. She was most welcoming and very friendly. We were only staying for one night, but we were made to feel like our brief sojourn was, nonetheless, important to the hotel. We took the lift to our room, feeling delighted by our first impressions.
Our bedroom, if a little on the small side, was warm and it was spotless. Jelena had told us that there would be live music on the night, and she had kindly given us a room to the back of the hotel. (Room 110.) We never heard a sound and we slept well on a very comfortable mattress, with lovely bed linen.
We had a 3-course dinner on the night of our stay. The food was absolutely delicious. I had a steak, cooked exactly the way I requested and there was no surcharge for choosing this option, as is often the case in other hotels. My wife had, in her words, "the most perfectly cooked salmon I have ever tasted." The food was presented beautifully and our waiter, Sebastian, could not have been more accommodating, or indeed, charming and friendly. Again, although we were on an excellent rate, we were made to feel like special guests.
Breakfast was superb! There was no queuing at a buffet. My "Full Irish" and Mary's smoked salmon and scrambled eggs, were brought to our table, by a lovely young man who chatted to us about the weather and events of the day. Our fresh orange juice, hot toast and seriously good coffee was just perfection.
On checking out Brendan, the gentleman on reception, asked if we had enjoyed our stay. "YES" we said, rather enthusiastically. It turns out that Brendan was the owner and general manager. He was as warm and friendly as his bar staff, those wonderful waiters, the lovely girl we chatted to from house-keeping, Jelena on check-in, et al. It comes from the top, as they say.
We will be back! Thank you Brendan and Staff. You made two ordinary people feel very special.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.