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All You Need to Know About the Rooms
at Hotel Santika

Room/Suite (33)
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Guests1 room, 2 adults, 0 children
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Room review highlights
... from price to performance this is a gem. beautiful scenery. room was spacious. very warm staff, would give 5/5 if the...
Nice room with a view of pool, city and sea. Room is of good size. Cleanliness needs to be improved, the sheet somewhat...
Hotel in good location and nice view. Room is OK, BUT the toilet is leaked , and the glass in the dental glass in bathroom is...

Reviews that mention rooms

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Osmanramadhan wrote a review Dec 2019
Tangerang, Indonesia67 contributions26 helpful votes
All great, from price to performance this is a gem. beautiful scenery. room was spacious. very warm staff, would give 5/5 if the breakfast was good like other santika hotel in the big city. no cold milk, no butter, also pastry not fluffy enough and the last thing your batagor and the sauce is awful. but pizza from room menu is great
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Date of stay: November 2019Trip type: Traveled on business
Rooms
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Mama2010 wrote a review May 2019
Indonesia485 contributions114 helpful votes
Nice room with a view of pool, city and sea. Room is of good size. Cleanliness needs to be improved, the sheet somewhat smell musty (apek). Bathroom rain shower needs to be cleaned regularly, we could not use it when we were there as the water did not come out evenly (some are clogged). Also water always flood the bathroom floor after shower, make it very slippery.
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Date of stay: April 2019Trip type: Traveled as a couple
Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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sliskandar6524 wrote a review Dec 2018
Jakarta, Indonesia69 contributions6 helpful votes
Hotel in good location and nice view. Room is OK, BUT the toilet is leaked , and the glass in the dental glass in bathroom is full of toothpaste mark. The food is not serve properly, the warmer is off effect to the food. I stayed in room no 111, from 31 Dec 2018 - 1 Jan’19
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Date of stay: January 2019Trip type: Traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Hotel Santika L, General Manager at Hotel Santika
Responded 21 Jan 2019
Dear Precious guest "Sliskandar6524" Thank you for staying at Hotel Santika Luwuk and join with us for New Year Eve dinner. And we would like thank you for spent your time to share your stay experience at www.tripadvisor.com. Appreciated for your high quality reviews, we have shared to all of our staff in order evaluation and of course we will take action on these issues for our better service in future. once again thank you for all, we are Sorry for lack of services happen and we hope to see you back at our hotel on your next visit to Luwuk. We wish you the best of luck! Best Regards, //bhr/gm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riza A wrote a review Jun 2018
Bontang, Indonesia182 contributions10 helpful votes
+1
Santika is one of my choice when I'm travelling in the past. That's why I choose this hotel when I'm at Luwuk. First of all, as far as I know, Santika didn't build this hotel from the beginning. They took over and renovated the hotel. The results, can be seen that this hotel is not like usual Santika.

The hotel is clean and nice. While the style is outdated, it is the lack of facilities that will make you think again before you choose this hotel, compared to the competitors nearby as the price they offered is not that far different.

The swimming pool is nice, but they gym is too small and the restaurant is limited (no bar or such as far as I can see). Oh, and no spa and whatever kind of it.

The room itself is nice. You can choose sea view for maximum experience. But be warned, it could get hot in morning as it's directly face to the sun rise. In my experience, I continuously heard banging noise all the time. Don't what it is, though it could get annoying, I can still get good sleep.

The breakfast is quite delicious, though the menu is limited, including the quantity. Maybe that's because not many visitors there. They put plate on the serving, that resulted the food is not heated properly.

Overall, the location is good (not as remote as competitors), the view is stunning, the staffs is nice. This hotel could be your choice, if you're not expecting more.

I'm not sure the management will improve the lack of facilities, but if they do, I'll highly recommend this hotel.
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Date of stay: June 2018Trip type: Traveled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from Hotel Santika L, Manager at Hotel Santika
Responded 21 Jan 2019
Dear Mr. Riza, First of all, We would like to Thank You for spent your time to share your experience with us. Its very high quality reviews for our improvement and of course the review will be help people when their plan to visit Luwuk. This hotel is not built by Santika but rather takes over from the previous hotel. We did some renovated and change facilities to be familiar for family trip, business trip & mice. We decided to focus on biggest market segment. We agreed with you that hotel should be improved somethings to providing better services in the future. Once again, Thank you very much. We looking forward to serve you again on your next visit. All the best wishes for you and Family. God Bless You. Best Regards, //bhr/gm
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
andresuyono wrote a review Oct 2017
Beijing, China15 contributions1 helpful vote
made the stay from sept 30 to oct 2 2017. the hotel is quiet new with 77 rooms. building is quiet narrow. but the room are clean and comfort (but the twin bed is little bit small). Make sure to ask for room facing the city and the sea. Enjoy the spectacular sunrise every morning.

ps : the gym only provide 1 treadmill and 1 stationary bike. swimming pool is small but you can enjoy the view while swimming.
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Date of stay: October 2017Trip type: Traveled on business
Room Tip: ask for city view room for best experience
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Response from SantikaLuwuk, General Manager at Hotel Santika
Responded 8 Jan 2018
Dear Valuable Guest "andresuyono" We are glad that you share your experience during staying with us, and will be very happy to see you back again on your next visit to Luwuk. Hopefully Your valuable share will be helping the others, It's a motivation for us to improve our services & facilities. We wish you all the best and we meet again in Luwuk. Best Regards Baharuddin Adam General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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