Worst experience ever. Room were outdated and dirty. Carpets were smelly and the linens dirty. The room was infested with bugs.the water in the shower area was clogged and not draining. Didn't expect this of a four star hotel in Europe.please don't rate this as a star hotel.
We had the misfortune of staying in this hotel few weeks ago in July 2016 . Had the worst hotel experience . IT was Filthy, smelly and had stained carpets, upholstery and even the bed linen had stains. There were insects nesting in the room and we ended up with bed bug bites in the morning . Air condition didn't work so it was stuffy and the bathroom floor was sticky and when we tried to bring up these unhygienic conditions to the staff they were rude and the person at the front desk was especially arrogant and refused to pay any heed to our woes. We were part of a group from cox and kings and all the other 10 families had similar experiences and we all couldn't wait to check out and flee by morning . Horrible experience , worst stay ever.
This is the worst hotel I have every stayed in,in my life.The rooms were extremely small smelly and the majority of the lights in the room WERE NOT WORKING.The staff was extremely rude unhelpful and uncooperative.This hotel should not be even given a 1star rating.the complimentary breakfast was a disaster.The best part about this hotel was leaving it.Stay away from this hell !
Location leaves a lot to be desired on an Industrial Estate, service was OK. Rooms are a little dated but quiet and clean. Popular with coach tours for Asian tourists and hence wifi useless when they all arrive back late afternoon, early evening.
Breakfast was OK thankfully in a separate room from the tourist masses. The real challenge was dinner until we discovered Barolo Ristorante and Pizzeria
Point hotel is small town hotel, the stuff is very friendly. It has nuce,warm and clean rooms.
I visited the hotel in a trip in June of 2009 and got a room with two single beds(as requested by myself). There is a priver bathroom with its own lockable door and clean towels every day.
The breakfest is quite boring, as there is almost nothing to choose from, unless u dont like to choose.
We were there for 2 nights and in general, i certainly recommend the hotel...they just need to improve the breakfest thing,