We love Bohol and Alona Beach and have had several holidays there since our first visit back in 2005 when we stayed at the lovely Alona Palm Beach hotel which is now the Henann Resort. Unfortunately, Henann's prices have gone up so much that we decided to try another smaller, more reasonably priced resor and chose the Pyramid Beach Resort which we had seen on previous visits and where we'd had dinner several times over the years. It has a wonderful location on Alona Beach and is really only steps to a number of other hotels and restaurants, making it very convenient.
We had booked a ground floor room as I have arthritis and find it difficult to climb stairs. The room was very nicely located at the back of the resort just beside the pool and away from the noise at the front of the resort from neighboring bars with live music. The bed was comfortable, the bathroom was fine, the air-conditioning worked very well and there was a small desk space where we could put the laptop but only had a stool rather than a proper chair. We ended up bringing in one of the chairs from outside the room as the stool wasn't suitable. The WiFi in the room was fine, we had no problems with it at all during our stay. One strange thing was that in the bathroom there was no hot water in the washbasin, only in the shower. It's not a major problem but it's nice having hot water for shaving in the morning.
The one problem with the room is that there were lots of little ants everywhere, particularly in the bathroom and also near where the fridge and TV are located. It was my partner's birthday and I had ordered a cake which was delivered at dinner on his birthday, which was lovely. We took the cake back to the room and looked forward to having it the next day but forgot to put it in the fridge and the next morning it was crawling with ants so had to be put straight in the garbage!
We found the staff at the hotel very nice and easy to deal with, in particular all the young ladies at the reception who were charming, helpful and efficient. The hotel should be proud of them and the service they provide for guests. The wait staff at the restaurant were also very nice but unfortunately spoiled my partner's surprise birthday cake somewhat as one of the young ladies obviously thought the cake was for me and asked Alvin in Tagalog (so I wouldn't understand) when he would like the cake to be delivered to our table! When they did bring the cake, it was before they had cleared the table so I was the one who cleared the dishes while the 4 of them were singing Happy Birthday so we could take some photos of the cake being cut etc. They really should have waited, cleared all the dishes from the table and then brought the cake out. So, friendly service but not particularly efficient or professional.
The one major negative about the resort is the swimming pool which looks lovely on the website but when you arrive, you are told that the pool is 10 feet deep as it was designed for giving diving lessons by a previous owner. Access to the pool was problematic too for anyone like me who is a Senior Citizen suffering from arthritis as obviously there were no steps, just a ledge and a ladder to climb down into the pool. As a result, we did not use the pool at all during our stay, which was a real pity. I do think the hotel's website should mention the problem with the pool as it is a major negative aspect of the hotel.
We enjoyed our stay at the Pyramid Beach Resort but probably would not go back because of the few negatives mentioned in the review. If the rooms could be remodeled and made more comfortable and totally ant-free and some sort of solution found for the dreadful pool, it would definitely be a more attractive property on Alona Beach.
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Date of stay: January 2024Trip type: Traveled as a couple
Room Tip:Make sure you are a good swimmer if you want to use the pool as it is 10 feet deep everywhere.
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ideally located in the middle of everything that Alona Beach has to offer. 3m deep pool is awesome and the staff are the most friendly that we’ve ever had the pleasure of staying with. Already planning our next adventure in the Phillipines and this is where we will be staying, for sure
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Date of stay: September 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
the resort is located just along the alona beach.. the rooms are okey, but the water in the faucet is a little salty. The pool is very deep, though (10 ft), not good for children. the food is good..specially the pork bbq..staff is friendly and graciously gave usa free ride to the pier for our ride back..
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Date of stay: July 2010
Value
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Located on a very active beach with a wide variety of bars and restaurant's the hotel rooms are quiet tucked away behind the facilities. The room was spread over two stories with a sheltered porch looking onto a central deep pool, a downstairs lounge area with bathroom, and double bedroom upstairs. The rooms were very clean, well maintained,and to a good standard. There is a good bar overlooking the beach and a restaurant that serves a good range of food in generous portions. Very good value
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Date of stay: December 2016Trip type: Traveled with family
Room Tip:There are about 2 story 10 "cottages" surrounding a central pool . All looked equally...
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
I usually hit Cocovida restaurant while im in Alona Beach. But this particular night, my friends that worked there was off and I know thatvtheir service will suck. So i decided to go next door to the Pyramid. First of, only place probably on Alona Beach that has a draft beer on tap. Their pizza was soooo good and their kinilaw (ceviche') was THE BEST i have ever tasted and I tried it everywhere. The waiter actually brought me the fresh fish and asked which size I wanted. Probably the best dinner i've ever had on Alona Beach.
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Date of stay: August 2016Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Marikano,
I apologize for we do not have toilet bidet. Yes, our beach here are swimable.
Hope this will assist.
Warm Regards,
Pyramid Beach Resort Team
Hi Noreene T,
Thank you for inquiring.
I apologize for we are not allowed to send email address here. Instead,I have send you a private message in your TA account.
Kindly check, and email us as soon as possible so that we can assist your request transfer.
Thank you so much!
Best Regards,
Pyramid Beach Resort Team
Hi Noreene T,
Greetings from Pyramid Beach Resort !
Regarding with the airport transfer ma'am we can arrange it with a surcharge of Php. 600 for car(1-4 person) and Php. 700 for van(5-10 person) kindly provide us your flight details through email so that we can arrange your transfer accordingly. I apologize for we are not allowed to send email address here, you can google our property and please find our email address and send us your flight details.
Hope this will assist your query.
Have a nice day ahead!
Best Regards,
Pyramid Beach Resort Team
Hello Hoaiphuon,
As we are not allowed to give contact information at this site, just try to google.. ALONAPYRAMID BEACH RESORT PANGLAO BOHOL
Hope this will assist.
Best regards,
Winalyn
Pyramid Resort Reservation Staff