How Restaurants Can Verify Their Identity on Tripadvisor

Verify Your Identity By Phone

Your business phone number included on your listing will be the phone we’ll use to call or SMS text message you to verify your identity. Our system will call or text your business the four-digit verification code depending on your preference you specify when you claim your listing. Once you receive the code, enter those digits in the box provided and click “Submit Code.”

Verify Your Identity With a Credit Card

The quickest and easiest way to verify your identity is with a credit card. You can do so by providing a credit card that includes your name. The card is for authorization purposes only and you will not be charged. A $1 hold will be placed on your card for us to confirm your identity, but no actual charges will be processed.

Verifying by credit card requires you to include a few other pieces of information. This includes country, type of card, credit card number, cardholder name, expiration date, card security code, and other billing information, such as your name, address, postal code, and phone number. We do not save or store any of this information on your account — it’s for the verification process only.

Once your credit card goes through, you’ll be taken to the Management Center homepage.

Verify By Email

If your restaurant is part of a large restaurant group or chain, you may be eligible for email verification. If that’s the case, you should see the option to verify by email directly as part of the claiming process. Otherwise, you should verify your identity through phone or credit card as specified above.