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Silver Cloud Expedition

14 reviews
Traveler (71)
Suite Cabins (368)
Common Areas (331)
Itineraries for this ship
Itinerary

Overview

About
Passengers: 254   |   Crew: 223
Passengers to crew: 1.14:1
Passengers to space: 66:1
Launched: 1994   

Decks

  • Deck 3
  • Deck 4
  • Deck 5
  • Deck 6
  • Deck 7
  • Deck 8
Additional decks
Deck 3 layout
 
Amenities
Changing Room
Medical Center
Embarkation Deck

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Rudy DU CHAU wrote a review Apr 2020
Etterbeek, Belgium1 contribution1 helpful vote
Ref. 171434-18 At this moment, I am especially curious about the cash refund Silversea Cruises promised me (37.000 €) when THEY cancelled my Silversea Cruise from Cape Town (20 March) to Lisbon (25 April). My Belgian travel agency refuses to pay because the cruise line refuse to pay (so they say). What can I do about a cruise line that does not honor its promises and legal obligations? How can I ever trust Silversea Cruises again? What do I say to my friends about this refusal to repay my cruise? Rudy DU CHAU – Agnes BECKERS
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rmwhitt wrote a review Mar 2020
New York City, New York291 contributions201 helpful votes
This was my first cruise and after the amazing experience I had on the Silver Cloud, I will NEVER cruise on a large ship. From the start of our journey (at the luxurious Mandarin Oriental Hotel in Santiago Chile) to our return to Santiago via Ushuaia Argentina, this was the trip of a lifetime. I boarded the ship and was greeted by a row of smiling butlers and attendants offering champagne or juice. I found my way to my cabin--a veranda suite--and was wowed by the size (235 sq feet), the spacious balcony with chairs ready for me to relax, and a room that was beautifully laid out and appointed. The kingsize bed was comfy and a lovely sitting area--a sofa and 2 chairs-- gave me good space for in-room breakfast. My walk-in closet was spacious by any standard, and my bathroom was comfortable, with a large shower and space for all of my toiletries. My butler John John stopped by to introduce himself before the ship sailed, and he returned while I was at our first expedition briefing to unpack my clothes. PERFECT start to an amazing experience. There were 2 breakfast restaurants (a buffet with custom egg dishes and a sit-down breakfast, plus room service of course) and 3 dinner restaurants (plus the La Dame the 'gourmet' restaurant that had a steep add'l charge) and my companions and I enjoyed them all. The main restaurant, The Restaurant, served cosmopolitan food in portions that were just right for lunch and dinner, and there was always a vegetarian option. Order what you want--appetizers can be entrees, entrees can be appetizers, and you can order multiples of whatever you want. Wine pourings were generous and desserts delicious. Restaurant service was very attentive without being cloying. My wine glass was never empty. The Italian restaurant (by reservation only) served delicious food, but was a bit loud during dinner. The Grill, on the 8th (almost top) deck, was an open-air restaurant that's covered over with a roof so you're exposed to the elements but won't get rained on. Grill your meat/fish/chicken on a hot lava stone brought to your table. Their steaks (rib eye, filet, strip) were all tender and tasty. We bundled up (parkas, hats, even gloves), wrapped the blankets they supplied around us, and enjoyed this dining experience for lunch and dinner. It even snowed one night as we ate--quite a treat! We enjoyed High Tea a couple of afternoons--a lovely late afternoon pause, with three tiers of sandwiches and sweets and a great choice of teas. The ship holds @200 passengers and hundreds of crew members. We got to know a number of the naturalists and invited them to dine with us at dinner--a great way to get the 'insider's view' on the majestic land we were visiting. The expedition leader did daily briefings to let us know what was in store for the next day (weather-permitting). What an amazing experience it was! We took zodiac cruises with landings at penguin rookeries and at the Chilean Research Base. We kayaked amongst the whales and penguins 'porpoising' in and out of the water, all around us. We visited the Iceberg Graveyard, filled with icebergs of all shapes and sizes. We learned, we saw, we photographed. We also enjoyed the photo lab onboard, with help from Allen, the studio manager. People complained about the charter flight from Santiago Chile to Ushuaia Argentina (where we boarded our ship). Yes, the Latam flight had tight seating and yes, we had no seat assignment options (we sat where we were placed), but that's life. Silverseas crew handled everything, from start to finish, impeccably and amazingly smoothly. Silverseas is very expensive, but you will get 6 star luxury and the experience of your life. I'm already planning my next cruise with them!
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468darreno wrote a review Mar 2020
Cambridge, United Kingdom32 contributions7 helpful votes
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We traveled on the Silver Cloud for the Antarctica cruise in February 2020. When we arrived at Santiago airport it was extremely busy but there were plenty of team members from Silver Sea to guide us through the airport and send us off in our transfer to the Mandarin Oriental Hotel. This is undergoing a refurbishment but all amenities were open and there was no disruption to their operations. Once we'd collected our itinerary, boarding passes etc. we spent a few hours by the pool before dining in the Senso restaurant with a few other couples who were also on the trip. Unfortunately, while the food looked great, one of our party had to send their steak back twice and another had under-cooked mussels which they also sent back. An early night ready for a 3am start and flight to Ushuaia on LATAM airlines. The queues at the airport security were very long even at this time of the morning meaning almost an hour standing in one queue or another. When we finally boarded the plane its pretty basic. Very little leg room, narrow seats and no chance of catching up on some sleep, but the scenery as you fly south is beautiful. Look out for the snow capped volcanoes which are stunning. Once we landed in Ushuaia we were taken on a short sight seeing tour and then onto an Argentinian lamb BBQ. I loved it, but not one for the vegetarians on the boat with only a pasta and tomato sauce alternative. Back to the Silver Cloud and once on board it was first class food, drink and service all the way. Our butler "JonJon" made sure he stocked the bar with our favorite drinks and couldt do enough to help us with restaurant bookings and general info. The Expedition team were brilliant. Each a specialist in their own field but also a generalist on most thing Antarctica. No question was too trivial despite the fact they must have been asked it a thousand times before and they always had time to discuss the events of the day or plans for tomorrow. The daily briefings were very informative and helpful as well as numerous other lectures throughout the cruise to help make the whole expedition a full on experience and all the kit provided is first class. We were very lucky with the weather, experiencing just one day of 4m swells but experienced the Drake Lake on the outbound leg and minor swells on our return. All the restaurants on bvoard are first class. The main restaurant is first class, the Bar and Grill serves Burgers but its the steak and prawns on hot rocks that draws everyone. La Dame is a beautiful French style restaurant which becomes all the more enchanting as you watch giant icebergs drift by, but i was a little disappointed with La Terrazza. The menu didnt vary much and the buffet lunch could be a bit of a free for all, but the quality of food was again excellent. TIP - If you want to experience La Terazza, La Dame or The Grill, book them online in advance. You can always cancel up until 2pm on the day of the reservation and after the first day at sea La Dame and The Grill were fully booked for the week! Plenty of wildlife to see and we got phenomenally close to it all the the expert help of the Expedition Team. In the evening, there were quiz's & karaoke and plenty of space for everyone to get together with friends they have made on the trip and to catch up on the days events sharing their stories and pictures. The final day saw us in our Zodiac boats, surrounded by Humpback Whales which came closer than I could have ever imagined and the chance to take the Antarctic Plunge which IS as cold as you think it will be but what an experience! This trip has me hooked on Expedition Tours and i'll definitely book another.
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Florida-Traveler-888 wrote a review Feb 2020
Wilton Manors, Florida182 contributions76 helpful votes
This was my sixth Silver Sea cruise and most memorable. The Cloud is the oldest ship in the fleet but was recently remodeled and hardened to be an ice class ship. Now with just over 200 passengers in the Antarctic it never seems crowded and the food and beverage options are all world class, I had a wonderful experience with the Silver Sea expedition class ship in the Galapagos. There the government places extreme restrictions on food that can be served and mandates local staffing. The 27 expedition staff on Cloud were stellar but multiple restaurants and room service that were available for each meal and the staff comprised of well trained professionals from across the fleet created an over the top experience. The cruise package starts with an overnight in Santiago at the Mandarin which is a beautiful and well located hotel still in the last stages of a renovation. The next day starts at 3am for a charter flight to Ushuaia were you join the ship after a tour and lunch at a local restaurant. We met our butler in our cabin where the boots, parka and other protective clothing was waiting and our bar was stocked with our favorites from previous cruises. Both crossings of the Drake Passage were surprisingly uneventful. It was one of many times that we appreciated the larger ship that had been outfitted with new and more powerful engines designed to preform well in Arctic conditions. The two days of transit to Antarctica where filled with orientation meeting and a host of excellent lectures from the team on board. All of our Zodiac "landings"involved stepping into knee deep water to get on shore. Each guide has years of experience and exhibited a profound appreciation for the region, the wild life and the extreme beauty and tranquility we were experiencing. The ships captain , Eric Saint Plancat, found amazing locations for the excursions and even a good spot for satellite reception so that we could enjoy an ship wide Super Bowl party. Perhaps one of the most memorable incidents occurred when the expedition staff spotted a large pod of Orcas. The captain turned the ship and provided us with an unbelievable viewing of the pod teaching the younger members to hunt a seal. A growing number of ships visit the Antarctic each season. I highly recommend the Cloud for your trip. By day you have amazing expedition experiences and at night you can experience fine French dinning in La 'Dame. What could be better?
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Ralph S wrote a review Feb 2020
Cincinnati, Ohio12 contributions5 helpful votes
Wow. This was our third Silversea Expedition voyage and it was everything I expected- Fantastic international expedition staff, spectacular Zodiac landings and cruises, wonderful service. They even showed the Superbowl via satellite internet. We have a future expedition trip booked on the Explorer and I'm looking for more trips to book. I must agree with one reviewer that the LATAM charter from Santiago is problematic- all coach, PACKED, very short seat pitch, lots of waiting for 230 Silversea passengers to be processed coming on and off- it cheapens the Silversea brand for sure. In summary, I am a total Silversea Expedition fan! We did one Lindblad expedition and were put off by the cost, limited quality accommodations, and stand offish expedition staff. In 3 trips with Silversea we've been much happier.
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