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Royal Caribbean Enchantment of the Seas

91 reviews
 All photos (1,550)1,550
Full view
Traveler (509)
Common Areas (762)
Dining and Bars (322)
Itineraries for this ship
Itinerary

Overview

About
Passengers: 2,252   |   Crew: 852
Passengers to crew: 2.64:1
Passengers to space: 36.8:1
Launched: 1997   

Decks

  • Deck 2
  • Deck 3
  • Deck 4
  • Deck 5
  • Deck 6
  • Deck 7
Additional decks
Deck 2 layout
Cabins
  Spacious Ocean View Accessible (1M)  
  Interior (6V)  
  Ocean View (6N)  
  Ocean View (2N)  
  Ocean View (1N)  
  Ocean View (3N)  
  Interior (3V)  
  Interior (2V)  
  Interior (1V)  
 

Cabins

Balcony
Cabin size: 191 - 350 sq. ft.
Connected rooms: 44
Accessible rooms: 4
Maximum passengers: 5
Number of cabins: 154
Traveler rating
  • 28
  • 25
  • 20
  • 11
  • 7
Time of year
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Amanda C wrote a review 14 Sep
Manchester, NY14 contributions3 helpful votes
We had a fantastic time on our 6 night cruise from Baltimore to Bermuda. Cruising out of Baltimore was very easy, but be prepared for a long line in the parking lot and have your luggage ready with tags, because they take it before you get out of the car (we thought this was great). Getting through security, etc, was a breeze and we walked right onto the ship around 12:30pm. Upon boarding the ship, I would say they could've used some more staff at the bars (although - is that intentional on Royal Caribbean's part??), but we were happy that we were able to use our drink package right away, even though we did not have our Sea Pass cards yet. We had a drink and waited until our cabin was ready around 1:30pm. We had an interior stateroom. The bed was comfortable and, while the room was small, we found ourselves to have plenty of room for the 2 of us and our belongings. Our medium sized hard sided suitcases fit under our bed to save some room. Our room attendant was great - always there to ask if we needed anything and kept our room clean and stocked at all times. If you're staying in an interior room I would recommend a night light and a clock, it's very dark! We ate breakfast and lunch in the Windjammer most days, which is typical buffet food (except the avocado on toast - that was delish!). We had breakfast in the main dining room once and preferred Windjammer. We also skipped a big lunch one day and had beef on weck (it was ok) and pizza in the Park Cafe which was located in the Solarium. Our dinners were all on the main dining room and they were great. The portions are smaller so we often ordered multiple starters or entrees and the service was fantastic! It's great after a few nights to build a relationship with the staff! After traveling on a larger ship for our last cruise, we were very happy with the size of this ship. We didn't have kids with us so we didn't need the waterslides and other activities. The pools were small but large enough so that you could take a quick dip to cool off, though I would not have hung out in the main pools (they're busy). We enjoyed the Solarium (adults only area) and did hang out in that pool and used the hot tub. Most times we were able to find 2 chairs together without issue. Bermuda was INCREDIBLE! We were docked there for 2 nights and able to come and go 24/7. We rented an electric Tazzari and explored the island on our own, which I would highly recommend. Our favorite stop was at Tom Moore's Jungle/Blue Hole, but we also enjoyed snorkeling at Church Bay and the Snorkel Park, which is within walking distance from the ship and was only $15pp to get in (additional for snorkel rentals). We would, without a doubt, take this cruise again. I highly recommend the 6 night, not 5, so that you have a whole day in Bermuda. Next time we go back we want to rent a boat, do the jet ski tour, and explore St. George's.
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680eric wrote a review Aug 2022
Rockville, Maryland131 contributions58 helpful votes
Took the late Aug cruise to Bermuda where you dock 2 nights at the Royal Dockyard. Had a great time. This was my first trip on an older and somewhat smaller (if you can call it that) ship in the RC fleet. First of all if you live between NJ and NC the cruise port in Baltimore is mega convenient. The port is 1 block off of I-95 and you park right next to the ship. Onboard the food, service, and entertainment was all excellent. Try the Chops Grille. The food and service is fantastic (thanks Ricky). This was the happiest and friendliest crew we have experienced. Regarding the ship itself yes you can tell the age of the ship in some areas but in others no issues. Our beds were fine (though not as good as in a better hotel). My wife actually liked the feel of the smaller ship where you can more easily meet other people and get to know the crew. The roughly 2 day port stop in Bermuda is great (though you always want more). The Dockyards has enough to do to kill a half a day and has ferrys that take you direct to Hamilton and St. Georges (though that one was out of commission for a week). I would gladly take this cruise again next year and hope RC keeps this 6 day Bermuda cruise in the future.
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Scott L wrote a review Aug 2022
1 contribution
My family and I were on the Enchantment of the Seas for a five day cruise and we had a great time. Michael, Stefin, and Willander are some of the most attentive and caring servers and managers you can find. They made our trip and will come back to see them!
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Elizaquilt wrote a review Aug 2022
United States66 contributions26 helpful votes
We sail regularly with Royal Caribbean and were excited to break our 3-years of lockdown, etc., so we booked this cruise. We had an ocean view room. This was not a great experience, and this ship is definitely sub-par. Below are my pros and cons: PROS - Service attendants, wait staff, and dining staff are excellent - There's food pretty much 24/7 so you won't go hungry - Plenty of daily activities, shows, games, etc. - Room size was decent CONS - The bed was the most uncomfortable bed I've ever slept on in my 70 years. Absolutely back breaking - Shabby and dirty furnishings (our loveseat was torn and soiled and our chair was broken) - Generally, the room felt dirty, although our attendant did a great job - Food in Dining Room wasn't the greatest and the portions were tiny. - Food in the Windjammer (buffet) was about the same quality but you wouldn't leave hungry. - Drinks - ARM AND A LEG with 18% gratuity automatically added to tab - With the exception of Day at Cocoa Cay, the excursions are a rip-off: The shuttle bus in Bermuda was 3 times the cost of taking a local cab. When I called customer service onboard, they told me I was paying for the convenience of having a place on the Van....In truth there were PLENTY of cabs everywhere exactly where the shuttles are. While we might consider cruising with RC again, we would definitely NOT take this ship again.
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meganb1027 wrote a review Jul 2022
Philadelphia, Pennsylvania38 contributions51 helpful votes
We sailed on a 5 day trip from Baltimore to Bermuda. We knew going in that this was an older, smaller ship and didn’t mind as we had sailed on another smaller, older ship Grandeur of the Seas in 2016 from the same port and really enjoyed the ship and proximity to home. Unfortunately, Enchantment is looking tired. Cabin: (6/10) Spacious ocean view, deck 7. It was not really all that spacious (especially when the pullout bed was left out the whole time) and the window was so dirty it was not useful for viewing anything. There was a musty smell when he first entered which did dissipate with time but was an unpleasant first impression. The safe was not working and while we alerted the room steward and he did request service no one ever showed up to fix it so we had no choice but to carry out valuables/travel docs with us throughout the trip. The bed was so firm to the point of feeling like I was sleeping on a piece of plywood. There was also no refrigerator in this room which I did not notice when booking but is a feature we look forward to for our room to keep cold water in the room with us. However, it was clean and our steward was nice and attentive! Ship Condition: (5/10) The general condition of the ship is slightly below average. I noticed multiple chairs with visible stains, faded upholstery or worn seats. The ship was “creaky” in spots which I haven’t experienced on other ships and there was water leaking from the ceiling in some areas when it was raining. On a few days there was a sewage smell near the Centrum and quite a few bathrooms out of order during the trip. The Solarium is a favorite hangout and was still my favorite part of the ship. Service: (7/10) Service levels are likely being affected by staffing and I took that into consideration but I really feel that this is one area that has slipped substantially compared to prior sailings. On this trip, multiple bars/servers would say they were out of a specific beer, alcohol or ingredients for a drink on the menu. Rather than trying to source the same from another bar they would say “ “sorry” or try to offer something else and so we’d have to track down a drink at a different bar. Again, I fully appreciate this may be related to staffing issues if they cannot leave their assigned station but I can’t help but feel like it is also related to the beverage packages. Since gratuities are built into the package there is no financial incentive to go above and beyond. My husband and I always bring extra $$ for cash tips for good service and once we would tip the server attention and service definitely improved so this is why I bring this up as a possible cause as well. The dining staff both in Windjammer and the MDR were fantastic and made our trip so wonderful and in line with cruises past. Every staffer we met was friendly and pleasant so I rated the overall service as excellent with the bar service issues being the main issue here. Overall Impression: (7/10) if you are looking for a basic cruise or smaller ship without the bells and whistles you will be happy with this ship. My main reason for choosing this ship was being able to drive to the port vs. having to fly to Florida and the staff and crew were still very nice so it was a good trip just not one of my favorite cruises.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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