Bus Transportation in Philadelphia

THE 5 BEST Philadelphia Bus Transportation

Bus Transportation in Philadelphia

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What travelers are saying

  • David S
    Purcell, OK2 contributions
    5.0 of 5 bubbles
    Our Driver, I cannot remember his name, was fantastic he was very entertaining, enthusiastic, and friendly. We honestly hated to get off the bus. He was the perfect guy to see Philly with!
    Written July 9, 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • GregSimpkins
    54 contributions
    1.0 of 5 bubbles
    We took the city open top bus tour. On the first leg the pre-recoded guide was overridden by a live tour guide who didn’t know much and who shouted in the microphone so you couldn’t hear anyway. The microphone had a trailing lead up the stairs and along the gangway making it a deathtrap.
    On the second leg there was a different guide, slightly less annoying but not much. I asked for some headphones and plugged into the informative and professional pre-recorded guide which was heaps better.
    Also, the real-life guides keep going on about how you must tip them.
    Written October 8, 2019
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Alive R
    1 contribution
    1.0 of 5 bubbles
    Be aware. Totally not reliable and irresponsible. Morning of January 13, 2023 going to NYC at 7:20am bus, I got a message at 6:28am saying my 2 reservations had been cancelled for operational issues. There were no other accommodations provided, just a text and email. We were left in center city without options how to get to NYC. Disappointed.
    Written February 13, 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Robyn G
    1 contribution
    1.0 of 5 bubbles
    If I could give 0 stars to a company I would. They have lost my business forever due to terrible customer service. I made a small mistake while booking (they have two different stops in Philadelphia and I entered the wrong one). I called customer service to make the change and they insisted I would need to pay a change fee, even though the tickets were the same price for the same day on the same bus and I was calling just minutes after making the reservation, just a different stop. I told them that didn’t seem right and they said they can’t book the bus from their end for me without charging the fee but could give me a credit to rebook the bus myself. Fine. Granted me a voucher and failed to mention that I the voucher did not cover the booking fee. So I told them to undo that because now I was left with no ticket and would have to repay a fee I had already paid just to book the same ticket again. So they said ok we can book the bus for you and waive the fee but it will be for the same stop you originally made, not the one you want to get on at. Meaning that they have the ability to book the ticket from their end without charging the fee but just refuse to. I will never give another vent from my wallet to mega is because they are unreasonable liars who don’t care about their customers’ satisfaction.
    Written June 10, 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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