Most worst dhow cruise creek by Jannat tourism( jannat boat) by Rayna tourism we have experienced. We booked for two persons on 25/02/23 from the travel desk of our Ibis hotel at Deira city center dubai.
The person from Ibis hotel travel desk Mr.Shahan was act like a scammer, he took maximum price from us per person AED 220 where other persons from another hotel charged AED 150 for the same ticket.
The schedule for boarding was 9 pm but the boat started cruise at 10.14 pm.They sold tickets beyond the seat capacity for that reason so many peoples of upper deck did not get seats.The person with white round neck teashirt misbehaved with passengers, he was abusing and shouting with ladies also.
The dinner was served at 11 pm, the children’s and senior citizens were not served food before 11 pm. There was no welcome drinks, no dance or puppet show which was included in terms.
Mismanagement, rude behaviour, lower standard food ruined the total atmosphere of amusement.
Rayna Tourism and Jannat tours should be punished for their cheating and misbehavior with the tourist.
