Our experience with Cebu Tours was for the large part very positive. Our driver picked us up promptly at 3.30am from Mactan and we had an uneventful, albeit rather long 2.5-3 hour drive to Oslob. On arrival we had a lovely breakfast of mango and sticky rice and met our guide for the morning part of the tour: I think her name was Annalise. She was to be with us for the whale shark watching and tumalog falls visit in the morning. I would say our experience with the guide was the biggest disappointment for us. Her English was not ideal and communication was difficult. Even when we asked basic questions there wasn’t really an answer except ‘yes’ or ‘it’s ok’. This was rather frustrating as we were surrounded by multiple other couples and groups who had booked with Cebu tours, all allocated guides who were conversing with them regularly, keeping them up to date and most importantly educating them on the area, the whale sharks, the falls, the history of it all and the details of the day. In the end we made friends with another couple who allowed us to ask their guide what we needed but once we were at the whale shark encounter we were once again with only our guide. We were moved from group 47 to 53 without any explanation. She was unable to help us when we enquired about buying wet shoes and when it came to directing us to the boat, there was no direction at all and we nearly missed our boat and sailing out altogether! The experience itself if breathtaking, truly wonderful to swim with the sharks. Our afternoon guide was Tony for canyoneering. My advice, if you’re going to Kawasan Falls, do the canyoneering! I was definitely Nervous about the jumps and activity but it is all doable and for any of the jumps, small or big, if you don’t want to do them, there is always an alternative route so don’t worry. Tony was fantastic!!! He helped us throughout, so much fun and took some really fantastic photos of us with our phones. He was particularly attentive as I was nervous and assisted me well during the tough parts!
