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What travelers are saying
- On our visayan trip, used fastcat about 4-5 times in one month. Of all the RORO service in the country, this is the safest I’ve been. They are following the Marine regulations especially about safety of life at sea. They conduct life vest demo which other roro service doesn’t do at all. Two things I noticed that needs improvement. On our 1 hour trip from Bohol to Cebu, my son wanted to have a drink from the canteen but staff told me that I cannot buy any longer because they are doing inventory. Really? Inventory? On a 1 hour trip? Wanted to buy 20 minutes after departure but staff denied selling. Luckily another staff came by and sold me one. Another instance, on our trip from Bacolod to Iloilo, just before arriving to pier, staff alllowed a paprent to bring hos son to the car port. I estimated the child to age 7-8. When I tried to bring my child downstairs, staff didn’t allow. When askeds the reason, staff said it depends on the age of child if they will allow in the carport. Again really? Only drivers are allowed to go in the carport as per their policy.Written 1 May 2018This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
- A big port south of the City of Manila engage in the carriage of people and goods directly to most of the islands in the archipelago. Large shipping companies make this port their home. It is easy to book a seat with the 500seater ships docked everyday. However, a glaring downside is the lack of clean restroom outside the terminal.Written 26 November 2019This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
- My AirBnB in Makati was about a 10 minute walk from the Hulo Terminal so I thought the ferry would be an interesting & inexpensive way to get to Intramuros, Chinatown, etc. And it was.... almost. The fare was 30P and I waited about 10 minutes for the next ferry.
During the ride I asked if I could go to the open bow for pictures and the captain(?) said OK. There were better views of the river and a bit of a breeze compared to the cabin which was a bit stuffy. There was not as much traffic on the river as I expected but there was enough to make the trip interesting.
For some reason that wasn't explained or announced, the boat's last stop was Santa Ana which is less than half way to Intramuros. The Santa Ana terminal wasn't as "formal" as the Hulo Terminal and the neighborhood looked a little poorer.
So I got off as directed and started following the other passengers. Less than 100 yards/meters away was (what I now know to be) the Santa Ana market which was a nice exposure to the local culture at a lower economic strata compared to the richer Makati CBD. After walking around the market I wasn't sure how to get to Intramuros so I walked up to a motor-trike driver parked in an alley and said Intramuros? He said "how much?" which was not the response I expected so to avoid prolonged back&forth I said 300 pesos (I could surely have done it for much less than that)... and off we went.Written 16 November 2019This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
- I purchased my ticket on Klook. I printed my voucher and took it to the Si-Kat desk in the lobby on the City State Hotel on Mabini Street. The bus was there to pick us up by 8 am. It takes a while to get through the traffic in Manila. So by 11:30 am we arrived at the pier. Be aware going through security at the terminal a couple men grabbed my luggage telling me they work there. Then later suggested I give them a tip each. My luggage is light. One of them I could literally lift with my middle finger. The suitcase is the type that rolls when I hold the handle. So no I did not give them a tip. But I had to use the restroom and I left my luggage where the other passengers from the bus were sitting. Within a few minutes my luggage was gone. I asked the supervisor of the porters where is my luggage? He told me they were put on the ferry. There was a lot of luggage there, When we arrived at Puerto Galera my luggage was not there. I filed a report. It was still on the pier. So be careful if anyone grabs your luggage off the x-ray security sternly tell them you do not need help. And insist you don't. This was the only negative experience.
The bus has a bathroom break along the way going and coming. Coming back hold on to your luggage. There are some men who will try to "help" you with your luggage. If you really need help then of course seek their services.
The Si-Kat guide will be there with a sign informing its passengers to congregate in a certain area as they disembark the ferry.Written 25 September 2019