I booked a tour for the whole family in the summer. Due to some emergency, we will not be able to join the tour on the scheduled dates. All are beyond our control and also beyond their responsibility. But fortunately, Vietfoot travel company (especially Ms. Tuyet and her manager) has supported my family all the way. We were finally able to take another tour and had a great time with Ms Hang, our tour guide, who was very friendly and attentive. And the best thing, I have to say, is the meals they provide. All are rich and have great taste of local food. My dad even gained weight after the trip LOL. Honestly, I haven't used to travel on a guided tour. But from this experience, I know for sure that the next time I travel, Vietfoot travel will be my number one choice.