Bus Transportation in Washington DC

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Bus Transportation in Washington DC

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  • Che Hee
    New York City, NY9 contributions
    5.0 of 5 bubbles
    I just completed my second round-trip ride on the Jet Bus from New York City to Washington DC. My first trip was in Aug 2023.

    The first thing I noticed on this trip was that the seat layout had been altered to include 5 more seats, 19 vs 14 last August. This may seem like the bus would feel more crowded but to the contrary, I thought that it was a much more efficient layout. The bus still felt very spacious, with more than enough leg room, ample 45-degree seatback recline, and space in front of the foot rest to store a backpack. I actually felt that with the 14-seat layout, there was too much "wasted" space in terms of legroom....it was impossible to reach for my backpack on the floor in front of me without actually having to stand up.

    The Jet Bus services only 2 cities at this time, New York and Washington, DC. The boarding points in both New York City and Washington DC are extremely convenient. In NYC, it's the corner of 33rd St and 11th Ave, right at Hudson Yards. It's a clean and safe area without much pedestrian or vehicle traffic. In DC, it's the Metro Center, which is fairly quiet yet centrally located.

    Each Jet Bus has a staff of 2 -- the driver and a bus attendant. Cornell was the driver for my ride down to DC and Jelena was the attendant for both legs of this trip. The Jet team makes the customers feel at home and work very professionally and efficiently. Check-in takes seconds and there is always someone ready to load larger suitcases under the bus for you. I don't think there is a strict bag limit for Jet Bus so that gives it an advantage over air travel and the stress of lugging around larger bags on trains.

    Whenever I take the Jet, I feel like I'm riding a chartered plane or first-class on a commercial flight. The best part about checking in is that at most, there will be only 18 people ahead of you in the line to board the bus. Lines for taking first-class on a plane or train can be much longer, not to mention the check-in process, security lines, bag collection and other tasks involved, especially with flying.

    The Jet Bus team are eager to share stories of the relatively short history of the company and are very open to taking feedback. I even got to meet Chad, the founder of the company, on my first ride last Aug as he was greeting passengers departing from DC.

    The ride itself was very comfortable. The industry-first "motion-cancelling" seats make for a very smooth ride. The seats recline up to 45 degrees and there is also a leg-rest to make for more comfortable ergonomics. The free wifi was more than sufficient for watching YouTube videos the whole trip without a single incident of signal disruption. There is also a table for each seat that can be used when eating or for working on a laptop or ipad. They even offer hot towels and free water on the trips, as well as complimentary biscuits.

    There is a huge bathroom and galley at the back of the bus. The bathroom is kept immaculately clean and the galley offers drinks and snacks for a fee.

    I travel between NYC and DC quite often and Jet Bus is always my first option. The main reason I haven't taken it more often is that the departure times aren't very convenient for my schedule. There are 2 daily departures from NYC and DC and no service on Tuesdays. I was told that this will be changing in the near future.

    As for pricing, there is a base fare of $99 and many extra fees that can add up depending on when you book, the seat you choose and seasonality when seats are taken up quickly. Despite the actual fare coming out to about $120-$130 each way for the trips I took, I think it's a great value. Riding the Jet Bus is an experience and you really feel like you're living the luxurious life when taking the bus.

    My only "complaint" with the Jet Bus is that there is currently only a couple of departures each day and thus scheduling can get tricky. Other than that, I personally feel that taking the Jet Bus over flying or Amtrak is a no-brainer. You get absolutely no stress leading up to your trip as you can select your seat ahead of time and you're guaranteed never to have a crowd of other travelers getting on the same bus as you.
    Written May 4, 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Toby K
    Rotterdam, The Netherlands9 contributions
    5.0 of 5 bubbles
    I was very impressed with your K & V limousine service. All of the communication was pleasant and professional from start to end. Our limo driver assured that our group was comfortable and on time. I have already expressed our satisfaction to others and am sure they will use your limo service in the future as well as me. Thanks again for a great journey.
    Written May 8, 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Colette C
    1 contribution
    5.0 of 5 bubbles
    I’ve used this company many times and I always receive excellent service.. Great company with friendly drivers..
    Written August 28, 2019
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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