My husband and I recently participated in a private tour through Anna's arrangements. Our guide, Marin, was amazing!! He arrived on time to our hotel reception area and spent the day driving us from Innsbruck to Bavaria so that we could visit the Neuschwanstein Castle. It was incredible! Marin talked with us along the drive and told us so many stories and shared details that we would not have gotten otherwise. He stayed with us every step of the way, right up until we entered the castle, so that we would not get lost. Know that one cannot just 'show up' and purchase a ticket to this castle. We saw people try to do that and they were gravely disappointed. Working through Anna and Marin, the 'ticket lady' was ready for us and there was no delay or question that we would be able to tour the castle. The information was interesting! Note that there are about 200? steps within the castle itself. As an aside, there is another castle within sight of Neuschwanstein, and my husband and I also got tickets for it. It was wonderfully authentic and rustic. The guide within the castle was excellent and allowed for questions. Marin accompanied so there was no question where to go. It allowed for a very comfortable, 'non stress', beautiful day. On the drive back to Innsbruck he shared even more information about Ludwig II to augment what we had learned. We had an excellent experience. Yes, this event costs money, but we felt we really got our money's worth! Anna's communication was helpful and reassuring. Marin was an excellent guide and we highly, highly recommend Anna for our arrangements and our guide Marin was absolutely wonderful. What a great memory!