My family and I experienced a 6-hour boat ride with Paolo in late Aug 2023. Paolo was very proactive and customer service-oriented, providing a recommendation for the pick-up closest to the villa in Bellagio. He arrived timely to the appointed place, and the boat was just as advertised. He was very knowledgeable about the area, thoughtful in his suggestions of how to spend our time together but also flexible to our preferences. We made a few stops in quaint little towns, once for lunch and another time for gelato. The tour culminated with a sunset toast of prosecco and strawberries. It was the highlight of my visit to Lake Como and I could not recommend Paolo highly enough.