The hot chocolate Co Couture serves is among the best I've ever had outside of Austria and Italy! I hadn't been back to the cafe since pre-pandemic and took my friend here on a recent Saturday morning visit to the city. I was a little disappointed to see they were no longer making chocolates but the hot chocolate didn't disappoint. The woman with an English accent who served us just walked up to our table and didn't tell us what was available to purchase, if there were different drinks and so on. There was a large tour group in the front of the shop so we couldn't go and look at the menu or see what was at the counter. She was quite cold and abrupt so we just ordered a hot chocolate each. The other two staff members that were there were very friendly so it made up for this frosty reception, plus there was a very tiny dog hanging around the shop.
The second disappointment was the bathroom, it was down a dusty, cluttered corridor but I'm sorry to say I've seen cleaner loos in student digs. The sink looked like it hadn't been wiped down for a week. It was covered in dust, scum and dirt. It was subterranean and gloomy, the bin was overflowing. There was nothing to dry your hands but honestly I wouldn't have bothered considering how grimy the loo was. I was very glad to have hand sanitiser with me. I'm thankful to have drunk my drink before going there or I would have felt ill! It doesn't send a good message about the cleanliness of the rest of the business.
I bought a bag of hot chocolate to go, not many items had prices on them I noticed. I would go back for sure next time I'm in the city for a hot chocolate, but would definitely advise maintaining your public loo! Therefore I've taken off a star for cleanliness and a frosty first impression.