My family ordered a taxi from this company for 7:00 am on a Monday. We booked three days ahead of our flight, going from Mississauga to Pearson International Airport. When they did not arrive by 7:15 am, we called the company several times and NOBODY PICKED UP, just voicemail. We had to order last minute from another company, which took forever to arrive since it was Monday morning traffic, and by the time they got to us, it was later in the morning and traffic was even worse. Needless to say, we thought we would MISS OUR FLIGHT and were LUCKY to make it on time to the airport with the alternate company. Never heard from this one at all. We booked because the reviews here gave us the impression they were reliable, but will never use them again. NOT WORTH THE RISK.