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Dugong Dive Center

Features Animals
| El Rio y Mar R, San Jose, Palawan Island, Philippines
+63 920 951 9100
Review Highlights
Worst customer service I've ever experienced in a dive shop

We really wanted to see dugongs and that's why we decided to take the bus from Coron to San Jose... read more

Reviewed 5 days ago
Vevey, Switzerland
via mobile
went for the Dugong, and guess what...i saw them, ;-)

Hey, I m so happy that i got the dugong off my check list, it was on it for a long time. on top... read more

Reviewed August 19, 2017
Seb D
Read all 39 reviews
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Hello ! We are located in Northern Palawan. & yes, diving with us gives you the privilege of access to sites untouched by other dive operators. Our occasional exploration dives open up many options of spontaneous, pristine and safe reef/wall dives for you. Of course, we offer "normal" dives as well: With shore, boat, day & night dives, our commonly published dive sites include our House Reefs, Apo Reef, Japanese World War II Kyokuzan Maru Wreck, Diboyuyan and Dimipac Islands (both combined with eco-friendly Dugong Watching Tour). Diving trips to the Coron wrecks, Barracuda Lake, Siete Pecados, Apo reef safari etc. can also be arranged by us. Of course, we're definitely open for any suggestions of the location/types of dives that you would like to do with us.... So please don't hesitate to contact us and we'll see what can be done for you. As members of the Philippine Coast Guard Auxiliary, we have been actively protecting our waters for almost 2 decades...& together with our well trained, experienced and properly licensed crew, we ensure you get only the best. Dirk Fahrenbach, our CEO, have had experiences diving all over the world, and also ran dive operations in Germany, Maldives, Croatia-yet he still chose to settle down in Northern Palawan... it is up to you to come here & see for yourself the magic surrounding our waters. :) About the dugongs..: Join us on our Dugong Watching trip & get a chance watch those "little" mermaids in action. We have an average of 30 dugongs living in our bay. We have been working with international documentary crews, photographers, conservationists, biologists, etc. over the years & thus what we offer is a Dugong Eco-tourism programme.. Not to mention, there are special procedures to follow for this trip. Examples being quiet when approaching, no chasing, no touching & avoiding splashes when approaching the dugongs. We should actP "like a piece of driftwood," as Dirk would say. Do understand that we would not want to frighten the dugongs away, & we would like to contribute to their species learning that humans are not harmful to them. :) We have about 80+% success rate of dugong sightings with the help of our eagle-eyed crew. Also, we certainly have plentiful of wonderful experiences (documented on video, photographs or spoken orally) that we & our guests have had with the dugongs. However, it is only nature & natural(wild in their own natural environment & this is not a zoo nor an aquarium) that we cannot promise 100% sightings of dugongs... Often on our trips, we'd have bonuses of turtles, manta rays, eagle rays, tunas etc. Also, Our prices are fixed and certainly on par with our years of professionalism, training(eg. regular renewal of CPR training for crew), maintenance (equipment, boats, etc), logistics& dive service ... We pride ourselves in all these, thus if you have a problem with our prices, we are not sorry. :) We can, however, gladly refer you to other dive operators around mainland Coron/Busuanga. Last but not least, Drop us an email or ring us on the phone & we'll be there for you. Created by nature. Operated by environmentalists. Just for you.
  • Excellent63%
  • Very good23%
  • Average5%
  • Poor2%
  • Terrible7%
Travelers talk about
“apo reef” (12 reviews)
“house reef” (2 reviews)
| El Rio y Mar R, San Jose, Palawan Island, Philippines
+63 920 951 9100
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Reviews (39)
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1 - 10 of 30 reviews

Reviewed 5 days ago via mobile

We really wanted to see dugongs and that's why we decided to take the bus from Coron to San Jose (the journey took us almost 6 hours at the end...) as we saw on the Internet that the Dugong Dive Center offered dive trips with...More

Thank v-reine
Reviewed August 19, 2017

Hey, I m so happy that i got the dugong off my check list, it was on it for a long time. on top of that i had a really good time time at the resort, and dive into the wrecks was pretty awesome. I...More

1  Thank Seb D
Reviewed August 13, 2017

Just spent a few days diving with these guys and had a great time. Professional, well run friendly shop with quality hire gear. Had a great day on the Dugong dive, given their location I would say they have upper hand over the other shops...More

Thank SteveOsborne63
Reviewed April 27, 2017 via mobile

It's not the easiest tour to organise - even if you email Dirk ahead of time the tour will only go ahead on the day if 5 people commit so it's all a bit last minute. What complicates things even more is that they prefer...More

2  Thank MCCRLJS
Reviewed March 15, 2017

I did 2 days of diving with DDC over my 4 days in Coron. Before arriving, I'd expressed my desire to dive Apo Reef. The 1 day Apo Trip requires 4 divers, so it was not possible on my first day there, as I was...More

1  Thank MonsieurWaldo
Reviewed March 14, 2017

We saw 2 dugongs on first trip and 3 (including a baby dugong) on second trip. It was amazing to see those beautiful and elegant creatures. In addition, we saw lightening clams, jaw fish, big cuttlefish, octopus hidden inside corral, several kind of eels, barracuda,...More

2  Thank Yang X
Reviewed March 7, 2017

I have been a Professional Underwater Photojournalist and Photographer for 22 years and never experienced such incompetence and arrogance from an owner/operator in that whole Time. This person has no idea how to run a dive operation and how to communicate with people. After a...More

4  Thank Troy M
DirkFahrenbach, Director of Sales at Dugong Dive Center, responded to this reviewResponded March 12, 2017

Hi Troy Sad to hear from you again on this way. Difficult to hear such judgment when you didn’t dive with our operation. Please let me clarify some of your comments. I cannot apologize for my emails as I explained to you that we cannot...More

Reviewed February 23, 2017

It took me some time to write this review because I don't like to leave negative comments but let's make this clear I've got mixed feelings, here's why. We flew all the way from Europe especially to dive and see the dugongs. The manager and...More

2  Thank Korigane
DirkFahrenbach, Director of Sales at Dugong Dive Center, responded to this reviewResponded March 13, 2017

Hi Korigane, Thank you for your review! We are happy to hear that you had nice dives with Marvin. I remember you, you are Lauranne from Belgium and you came with your mum that dived with you and your Dad. I couldn’t greet you upon...More

Reviewed June 20, 2016

We had a couple of excellent, and professionally managed dives by the staff from the Dugong Dive Center. We recommend to go diving with them!

2  Thank Millevoyages
Reviewed April 23, 2016

Dugong Dive Center is very professional diving center offering a large range of really attractive diving trips and unforgettable dives Managers and staf are not only professional but also very friendly. With DDG I experienced unforgettable moments underwater. DDG Thank you and I wish you...More

1  Thank jhyjanek
DirkFahrenbach, Directeur général at Dugong Dive Center, responded to this reviewResponded May 10, 2016

Dear Jiri, Thank you very much for your review! We are very happy to hear that you had a great time with us. We had a wonderful time having you and Tom staying and diving with us! Hopefully see you very soon ! Kind regards...More

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