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Review Highlights
Unfortunately not good

I purchased a number of products at this store and being vegan really wanted to like it... read more

Reviewed 4 weeks ago
fletchiekins
,
Melbourne, Australia
Terrible after sale service

This is the third time, and definitely the last EVER, I will buy from Vegan Wares! The first two... read more

Reviewed 29 January 2018
suzanne33
,
brisbane
Read all 11 reviews
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Traveler Overview
  • Excellent36%
  • Very good0%
  • Average0%
  • Poor9%
  • Terrible55%
4 weeks ago
“Unfortunately not good”
Jun 27, 2018
“Work shoe quest”
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Contact
78 Smith St, Collingwood, Yarra, Victoria 3066, Australia
Website
+61 3 9417 0230
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Reviews (11)
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1 - 10 of 11 reviews
Reviewed 4 weeks ago

I purchased a number of products at this store and being vegan really wanted to like it unfortunately I couldn’t. The products are expensive which due to being specialised I have no problem with but they are of a substandard quality. One pair of boots...More

Thank fletchiekins
Bonnie M, Manager at Vegan Wares, responded to this reviewResponded 4 weeks ago

Hi there, Thanks for taking the time to write this review and bringing the issue to our attention. I am so sorry this has been your experience and there is no excuse for it. We generally replace faulty products without any issues. May I please...More

Reviewed 28 June 2018 via mobile

Really happy to find exactly what I was looking for within my employers grooming guide re: suitable shoes for work. Best thing is.. Vegan, comfortable and, affordable. The young lady staff member was very helpful and, friendlyMore

Thank 81jfm
Bonnie M, Manager at Vegan Wares, responded to this reviewResponded 19 July 2018

Thank you for taking the time to write such a kind and wonderful review. I am glad we managed to find a pair that hit the mark for you. I hope you're enjoying wearing them! If there's anything else I can help with, please feel...More

Reviewed 29 January 2018

This is the third time, and definitely the last EVER, I will buy from Vegan Wares! The first two times I bought boots, made to order. One pair did not fit at all, and trying to get that remedied was frustrating, long winded, and shabby...More

Thank suzanne33
Bonnie M, Manager at Vegan Wares, responded to this reviewResponded 19 July 2018

Hi Suzanne, I am very sorry to read that this has been your experience and there is no excuse for the delay you experienced in getting the matter resolved. I am also sad to read that you won't be revisiting but given your experience, I...More

Reviewed 4 February 2016

Just had a terrible experience with this store. The only thing they care about is to get your money. they don’t care whether I get the product. I am already waiting more then a month. Never seen such a rude attitude in my life. I...More

1  Thank ravid644
Reviewed 11 December 2015

Went to this shop because friends had vegan shoes purchased here. They are definitely cute shoes but this does not justify the price and lack of after sale service. I ordered mine in store to be posted but upon arrival, one of the shoes had...More

2  Thank Lauren A
Reviewed 30 September 2014

I had heard good things about their products so I purchased a pair of shoes for $250 but they kept huring my feet even after trying to wear them in for ages. They offered to fix the shoes but that didn't fix the issue. In...More

4  Thank sfgg34
Reviewed 8 April 2014

I bought a pair of shoes at Vegan Wares after I was diagnosed as being allergic to the chromate used to tan leather. I found the service to be very good. Yes, the shoes are expensive. They are expensive because they are made here, in...More

4  Thank RomeLoverMelbourne
Bonnie M, Manager at Vegan Wares, responded to this reviewResponded 19 July 2018

Thank you so much for your wonderful feedback. Quality and durability have always been important to us and I am very pleased to see that you've enjoyed our shoes. Is there any chance you're still wearing them now? :) Thank you for taking the time...More

Reviewed 24 March 2014

got a pair of Charcoal Desert boots over a year ago and couldn't be happier! Price was fair for quality cruelty free, locally made shoes. In regards to reviewer stating that Big W shoes are cheaper, they are made in sweat shops, in abhorrent conditions...More

1  Thank east2014
Reviewed 22 February 2014

The Vegan Wares shoes are designed and made on site. They are going to cost more than target accidentally vegan shoes as they are made in Australia by adults who are paid a fair wage. The other reviewers are obviously missing the point of ethical...More

1  Thank 875stevel_
Reviewed 7 July 2013

Their vegan leather is average and overcharge! Agree with the reviewer above. So many other establishments to visit. Avoid.

3  Thank B D
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