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Review Highlights
The Best Mountain in the Northeast

Sugarloaf is one of the few TRUE destination mountains in the Northeast. In fact, its only in the... read more

Reviewed 16 May 2018
JBMartiniguy
,
Hartford, Connecticut
Incredible staff

First time skiing at Sugarloaf.. parking so well organized with shuttle bus... amazing mountain and... read more

Reviewed 19 March 2018
Maribeau
,
Saint-Lambert, Canada
via mobile
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Certificate of Excellence
Traveler Overview
  • Excellent76%
  • Very good19%
  • Average2%
  • Poor2%
  • Terrible1%
Travelers talk about
“segway tour”(3 reviews)
“indoor pool”(4 reviews)
“great mountain”(10 reviews)
About
Sugarloaf Mountain Resort in Maine is one of the top year-round destinations in New England. Sugarloaf is the largest ski area east of the Rockies, with trails and glades spread across Sugarloaf Mountain, Brackett Basin and Burnt Mountain...more
Contact
5092 Access Rd, Carrabassett Valley, ME 04947-5803
Website
+1 800-843-5623
Reviews (207)
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All reviewssegway tourindoor poolgreat mountainnew englandspring skiingbig mountainfresh powderlift ticketsgolf coursesugar loafski triphot tubmid mountaingreat ski resortparking lotchairlift rideterrain
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1 - 10 of 204 reviews
Reviewed 16 May 2018

Sugarloaf is one of the few TRUE destination mountains in the Northeast. In fact, its only in the last few years that adjacent restaurants and lodging have begun to grow, simply because Sugarloaf has done such an excellent job of servicing their clientele. For me,...More

2  Thank JBMartiniguy
Reviewed 27 March 2018

It is extremely difficult for me to leave this review as Sugarloaf has been one of my husband’s and my favorite places to vacation in Maine during the winter months. As of January we purchased another ten tickets just so that we could spend most...More

2  Thank Shannons U
Kate B, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded 9 April 2018

Hi Shannon, Thank you so much for sharing your experience; we're sorry to hear that you didn't get the service you rightly expected. We're looking into this issue, and will be working to improve our guest experience for late-night arrivals. Thanks so much for coming,...More

Reviewed 19 March 2018 via mobile

First time skiing at Sugarloaf.. parking so well organized with shuttle bus... amazing mountain and terrain. I want to point out the mountain staff - WOW!! Warm welcome, smile everwhere... they make you feel so good 😊!!! Amazing ski day!!

Thank Maribeau
Kate B, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded 9 April 2018

Thanks so much for the feedback; we're glad you enjoyed it!

Reviewed 12 March 2018

We were at Sugarloaf for February break and had a great time. The conditions were not fantastic due to a rainy day followed by a sunny mid-fifty degrees day which led to slushy conditions that froze overnight. With all that said, we had a really...More

1  Thank Deborah L
Kate B, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded 9 April 2018

We're glad you enjoyed your trip, even with less-than-perfect conditions. Thanks so much for the feedback; hope the weather cooperates for your next visit!

Reviewed 3 March 2018

Can say enough about the extensive terrain! Grromers are all over, staff is super helpful, lifts seemed a bit slow, but the week after Presidents week is a GREAT week to enjoy an uncrowded mountain. You'll need a solid week to cover the enitre mountain.

Thank shredsurf
Kate B, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded 9 April 2018

Thanks so much for coming; sounds like you got some good runs in!

Reviewed 21 February 2018 via mobile

Best mountain I’ve skied in the East. I wouldn’t rank it up there with Park City or Breckinridge. But, it’s definitely the best of the places I’ve been close to home (still 4 hours from Boston, though). Even with a bad weather day with rain...More

1  Thank Damian C
Reviewed 9 February 2018

This place is magical easily the best place I've skied ever and I've skied the "best" great mountain . it was my first time here and ive been wanting go since I was little I plan on coming here yearly amazing place

Thank JChockey22
Reviewed 8 February 2018

Great facility with plenty to do other than ski. A shuttle bus takes you around the property should you happen to be staying at one of the many accommodation choices. I was there mid-week so there was never a line and always an empty chair...More

Thank RAW9
Reviewed 4 February 2018

We stayed at the Sugarloaf Mountain Hotel for 4 nights and skied for 3 days. We had cloudy, clear and snow during the course of our stay. Everyday the conditions of the mountain were excellent considering the weather and snow. I hope to visit again...More

Thank Cindy W
Reviewed 31 January 2018

I tell people that it looks like they dumped spaghetti on a mountain with all the trails but the mix is fantastic and the is something for everyone. The si school and children’s activities are very good and comprehensive. I would recommend Sugarloaf over many...More

Thank Dennis D
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Questions & Answers
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Lisa B
9 January 2018|
AnswerShow all 2 answers
Response from mikefrommaine2017 | Reviewed this property |
That is a great question. The only dogs I have seen in the base lodge(s) are service dogs. I have seen very small dogs in their owner's arms though. I wish I could be of more help...You might want to call the mountain or... More
0
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Potcake2014
29 January 2015|
AnswerShow all 3 answers
Response from Kirstink3 | Reviewed this property |
I was just at sugarloaf this past weekend and have been before in the past. This is a huge mountain with a ton of good trails for beginner or safer riders. I would stick to bottom left side of the mountian the most but if... More
0
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