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Sugarloaf Mountain

5092 Access Rd, Carrabassett Valley, ME 04947-5803
+1 800-843-5623
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Review Highlights
Extremely Disappointed

It is extremely difficult for me to leave this review as Sugarloaf has been one of my husband’s and... read more

Reviewed 4 weeks ago
Shannons U
,
Boothbay Harbor, Maine
Incredible staff

First time skiing at Sugarloaf.. parking so well organized with shuttle bus... amazing mountain and... read more

Reviewed March 19, 2018
Maribeau
,
Saint-Lambert, Canada
via mobile
Read all 206 reviews
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Overview
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Sugarloaf Mountain Resort in Maine is one of the top year-round destinations in New England. Sugarloaf is the largest ski area east of the Rockies, with trails and glades spread across Sugarloaf Mountain, Brackett Basin and Burnt Mountain. Additionally, the resort offers many winter activities including skiing, snowboarding, tubing, nordic skiing, snowshoeing, concerts, slopeside lodging and terrain parks. Summer offerings include golf, hiking, mountain biking, moose view tours plus facilities to host conferences and weddings.
  • Excellent76%
  • Very good19%
  • Average2%
  • Poor2%
  • Terrible1%
Travelers talk about
“segway tour” (3 reviews)
“indoor pool” (4 reviews)
“new england” (14 reviews)
LOCATION
5092 Access Rd, Carrabassett Valley, ME 04947-5803
CONTACT
Website
+1 800-843-5623
Write a ReviewReviews (206)
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All reviews
"segway tour"
in 3 reviews
"indoor pool"
in 4 reviews
"new england"
in 14 reviews
"great mountain"
in 10 reviews
"big mountain"
in 9 reviews
"spring skiing"
in 8 reviews
"fresh powder"
in 3 reviews
"lift tickets"
in 6 reviews
"golf course"
in 7 reviews
"sugar loaf"
in 4 reviews
"ski trip"
in 5 reviews
"hot tub"
in 3 reviews
"mid mountain"
in 4 reviews
"ski lift"
in 3 reviews
"great ski resort"
in 3 reviews
"parking lot"
in 3 reviews
"chairlift ride"
in 3 reviews
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1 - 10 of 203 reviews

Reviewed 4 weeks ago

It is extremely difficult for me to leave this review as Sugarloaf has been one of my husband’s and my favorite places to vacation in Maine during the winter months. As of January we purchased another ten tickets just so that we could spend most...More

2  Thank Shannons U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded 2 weeks ago

Hi Shannon, Thank you so much for sharing your experience; we're sorry to hear that you didn't get the service you rightly expected. We're looking into this issue, and will be working to improve our guest experience for late-night arrivals. Thanks so much for coming,...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2018 via mobile

First time skiing at Sugarloaf.. parking so well organized with shuttle bus... amazing mountain and terrain. I want to point out the mountain staff - WOW!! Warm welcome, smile everwhere... they make you feel so good 😊!!! Amazing ski day!!

Thank Maribeau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded 2 weeks ago

Thanks so much for the feedback; we're glad you enjoyed it!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2018

We were at Sugarloaf for February break and had a great time. The conditions were not fantastic due to a rainy day followed by a sunny mid-fifty degrees day which led to slushy conditions that froze overnight. With all that said, we had a really...More

1  Thank Deborah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded 2 weeks ago

We're glad you enjoyed your trip, even with less-than-perfect conditions. Thanks so much for the feedback; hope the weather cooperates for your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed March 3, 2018

Can say enough about the extensive terrain! Grromers are all over, staff is super helpful, lifts seemed a bit slow, but the week after Presidents week is a GREAT week to enjoy an uncrowded mountain. You'll need a solid week to cover the enitre mountain.

Thank shredsurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded 2 weeks ago

Thanks so much for coming; sounds like you got some good runs in!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2018 via mobile

Best mountain I’ve skied in the East. I wouldn’t rank it up there with Park City or Breckinridge. But, it’s definitely the best of the places I’ve been close to home (still 4 hours from Boston, though). Even with a bad weather day with rain...More

1  Thank Damian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2018

This place is magical easily the best place I've skied ever and I've skied the "best" great mountain . it was my first time here and ive been wanting go since I was little I plan on coming here yearly amazing place

Thank JChockey22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2018

Great facility with plenty to do other than ski. A shuttle bus takes you around the property should you happen to be staying at one of the many accommodation choices. I was there mid-week so there was never a line and always an empty chair...More

Thank RAW9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2018

We stayed at the Sugarloaf Mountain Hotel for 4 nights and skied for 3 days. We had cloudy, clear and snow during the course of our stay. Everyday the conditions of the mountain were excellent considering the weather and snow. I hope to visit again...More

Thank Cindy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2018

I tell people that it looks like they dumped spaghetti on a mountain with all the trails but the mix is fantastic and the is something for everyone. The si school and children’s activities are very good and comprehensive. I would recommend Sugarloaf over many...More

Thank Dennis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2018

Unfortunately we picked the wrong weekend to commit to skiing. Sleeting rain/rain going up on Friday and Sat. didn't help. Surprisingly empty the rest of the non rainy days though. No or little lift waiting. Only 60 trails open out of 161 :-(. You can...More

Thank SuzanneN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Nearby Attractions
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Ask a question
Questions & Answers
Lisa B
January 9, 2018|
AnswerShow all 2 answers
Response from mikefrommaine2017 | Reviewed this property |
That is a great question. The only dogs I have seen in the base lodge(s) are service dogs. I have seen very small dogs in their owner's arms though. I wish I could be of more help...You might want to call the mountain or... More
0
Votes
Potcake2014
January 29, 2015|
AnswerShow all 3 answers
Response from Kirstink3 | Reviewed this property |
I was just at sugarloaf this past weekend and have been before in the past. This is a huge mountain with a ton of good trails for beginner or safer riders. I would stick to bottom left side of the mountian the most but if... More
0
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