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Southwest Tours Boracay Inc.

Kalibo, Aklan Province 5600, Philippines
+63 36 268 5100
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OVERPRICED!

Last holy week, me and my family together with my friends availed the service of SouthWest as my... read more

Reviewed 6 April 2018
exoticbeauty76
,
Quezon City, Philippines
Do Not book private cars/transfers

An inept company with poor infrastructure and no-one seems to know what they are doing. It seems... read more

Reviewed 8 March 2018
Daryl S
,
London
Read all 88 reviews
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SOUTHWEST TOURS (BORACAY), INC. is the pioneer tourist transport service company in the Philippines serving the paradise island of Boracay. It is popularly known under the brand name, Southwest Travel & Tours. Started in 1991, Southwest Travel & Tours offers land and sea transfers to local and foreign tourists, from the moment they step foot at the Kalibo International Airport or the Caticlan Airport, to the time they feel Boracay’s powder-white sand between their toes. As of 2016, Southwest Travel & Tours provides transfer services to guests of most hotels and resorts in Boracay, as well as over 200 travel agencies from all over the Philippines, and individual travelers booking online. It has also forged partnerships with airline companies with regular daily flights to and from Boracay, where Southwest transfer tickets are sold onboard international and domestic flights.
  • Excellent34%
  • Very good14%
  • Average12%
  • Poor9%
  • Terrible31%
Travelers talk about
Open Now
Hours
Hours Today: 12:00 AM - 11:59 PM
Suggested Duration: 2-3 hours
LOCATION
Kalibo, Aklan Province 5600, Philippines
CONTACT
Website
+63 36 268 5100
Write a ReviewReviews (88)
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All reviews
"great service"
in 7 reviews
"door to door service"
in 4 reviews
"return journey"
in 4 reviews
"ferry terminal"
in 5 reviews
"transfer service"
in 5 reviews
"cagban port"
in 3 reviews
"month old baby"
in 3 reviews
"the main road"
in 3 reviews
"free transfer"
in 4 reviews
"a nightmare"
in 2 reviews
"environmental fee"
in 2 reviews
"right direction"
in 2 reviews
"went smoothly"
in 2 reviews
"felt very safe"
in 2 reviews
"and vice versa"
in 2 reviews
"hassle"
in 9 reviews
"sticker"
in 4 reviews
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1 - 10 of 81 reviews

Reviewed 6 April 2018

Last holy week, me and my family together with my friends availed the service of SouthWest as my officemate doesnt want to take a tricycle as they have lots of baggage, and we have foreigners included in our trip. The price is quite expensive, but...More

2  Thank exoticbeauty76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 March 2018

An inept company with poor infrastructure and no-one seems to know what they are doing. It seems that irrespective of what you order on the website you will be crammed into a bus with everyone else and if you question it they will simply tell...More

1  Thank Daryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 March 2018

This company is horrible, they overbooked and then crammed you in a very crowded stuffy waiting area. Their staff in the waiting area were not interactive. They can't tell you anything about when your transportation will arrive. They don't even have a supervising staff in...More

1  Thank rinob826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 5 March 2018

Pickup arrived Hotel 10 Minutes Early & loaded our bags with a Smile. Shuttle picked up some more passengers & then dropped us off at Ferry Terminal, provided Southwest Stickers and marched us to Private Ferry, doing head counts throughout to ensure nobody got lost....More

Thank DaveInVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 19 February 2018

The wait was SO LONG and RIDICULOUS!! I also saw one of their staff YELL at a customer. When my husband asked for help with the bag, the staff said its NOT HEAVY, you can carry it! IT IS NOT WORTH IT and it can...More

Thank taranas2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 23 January 2018

Travel with Southwest from Kalibo International (?) airport to our hotel in Boracay, and im glad we did. When you get out from the airport there is alot of people trying to sell you a trip to Boracay. We had prebook a shuttle bus with...More

Thank quxa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 19 January 2018 via mobile

Every leg of the multi cab transfer - taxi from caticlan, ferry to boracay, tricycle to boracay hotel and return, you are waiting. Also on the return leg the driver was 20 minutes late and I'm standing in the street wondering if i should organise...More

2  Thank Jarrod G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 January 2018 via mobile

Hi. Travellers goin to boracay, please do not use southwest as they are always delayed and level of service really poor. I would recommend using hotel shuttle service for ease. Pleas be prepared as they do it offer portage so it means you will have...More

Thank Anirudh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 December 2017 via mobile

Bought a ticket off Cebu airline 550 pesos each ..they sell you this ticket in that you miss all the ques and it’s a straight forward transfer. It took us over 3 hours from landing to get to our hotel. We got a bus from...More

Thank Jenjlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 December 2017

AVOID SOUTHWEST! My flight to Kalibo Airport wasnt even that long, and the transfer which would have been 3 hours tops had taken 5 hours. There's a lot of waiting in between. The staff (especially on Boracay island) seemed very disorganized. They didnt seem to...More

Thank kng86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
MicKian
11 February 2017|
Answer
Response from Jerry1962868 | Reviewed this property |
for what I know, after your arrival from Kalibo International Airport, here in Kalibo, kindly look for the booth of SOUTHWEST BORACAY TOUR BOOTH, and get a ticket for P550.00 to 650.00 per person...for your Bus ticket, upon... More
0
Votes
Nikita T
1 January 2017|
Answer
Response from ptanian063 | Reviewed this property |
I think you should wait until the next morning
0
Votes
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