Cyan Adventures
Cyan Adventures
5
Canyoning & Rappelling ToursHiking & Camping ToursNature & Wildlife Tours
This location was reported permanently closed
About
We offer Canyoneering, Waterfalls, River Trekking, Jungle Trekking Tours, Motorbike Rent, Bicycle Rent, Whaleshark and Sardines Tour, All-inclusive Packages and many more. We work highly standardized to assure the same top quality every time for each customer. No shortcuts and no excuses.
Moalboal, Philippines

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


5.0
5.0 of 5 bubbles308 reviews
Excellent
270
Very good
27
Average
4
Poor
2
Terrible
5

Ryu Y
15 contributions
5.0 of 5 bubbles
Dec 2018 • Solo
Signed up with Cyan to do the most popular canyoneering tour. If you're looking for something adventurous and to see some of the most stunning views with great service then I highly recommend this trip.

I choose Cyan because they offered pick up and drop off service from Cebu City so it let me save time, money, and headache from trying to figure out how to get to Moalboal. Because we arrived early they offered to let me go snorkeling with the sardines and amazing plus that I wasn't expecting to do.

The tour itself was amazing and breathtaking, it was everything I dreamed of, they provide all the equipment to include wetsuit and water shoes both which I highly recommend using. They also take pictures and videos for free which was awesome considering I was a solo traveler.

A huge part that really made the trip such a blast were the guides and all the staff at Cyan. They were all very kind and friendly and I always felt safe during our excursion.

I highly recommend booking with Cyan if you want to do canoyneering!
Written December 18, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helen
London, UK123 contributions
5.0 of 5 bubbles
Dec 2018 • Couples
Great day. Guided and staff were great. Great kit supplied by the team.

Fantastic day they took loads of photos which unfortunately I am still waiting for. So please send them.

The jumps are great fun so I recommend you do them all as you probably will never go back again.

It does get a bit crowded with the other tours but it is an absolute must and everyone has great fun.

We were supplied with light refreshments during the day which were very tasty and eco friendly.

Written December 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David M
Glasgow, UK15 contributions
5.0 of 5 bubbles
Sep 2018 • Friends
Absolutely fantastic; could not ask for me. Everything was well planned and organised, with health and safety being taken seriously, but not to the point that it spoiled the fun. We had a challenging attendee on our trip who the guides deal with professionally and with good humour. My only issue was that, only after being picked up and taken to their central office was I presented with a mandatory disclaimer to sign, which included signing away my right to any recourse against them should anything happen to me, even where caused by their gross negligence. I found that pretty outrageous. My objection was met with a shrug and a smile; I had no choice. Ultimately, while there were cheaper operators around, but I would personally recommended spending the small amount of money on this professional outfit.
Written November 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

roymervin
North Houston, TX2 contributions
5.0 of 5 bubbles
Oct 2018 • Friends
We did the canyoneering adventure with these guys and it was truly an experience that was safe and fun for us - all thanks to the group and efforts of the Cyan team. I can attest being witness to the group in that each step we took was guided and with care. Not a scratch an any of us, the only thing we left with were the memories of the experience which was surreal. Thanks to Michael and Mary for giving us the experience and the high from the trip! This was my second time around - you can bet I will be back for more and without a doubt and even with multiple tour groups in the area - i will consider no one else other than the Cyan group. Thank you.
Written October 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tom M
19 contributions
5.0 of 5 bubbles
Oct 2018 • Couples
The service at this place is amazing. Honest and very friendly. Found on a website a good deal to rent a scooter for 5 days for 3000 pesos. When I arrived there they told me it was 4000 php, so I referred them to the website and they corrected the mistake, so I got it for 3000 php anyway. After 2 days the scooters left brake broke, so I went back and got another scooter without any problems at all. Unlucky as I am I got a flat tire the next day, went back and got another one without any problems again. They even offered me to pay for the gas to fill it up, since the scooter that I returned had been filled up by me and the one I got was practically empty. Filled it, got the receipt, got the money back. Again without a hassle and always with a smile. Amazing service and felt very personal. Would recommend any time.
Written October 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Clara P
1 contribution
5.0 of 5 bubbles
Aug 2018 • Friends
A big fat thank you to Cyan for making our whale shark adventure a dream come true! we thought we f up the gcs already bec we were late for the first van pickup... lol but the manager was considerate enough to give us another day and d staff were affable, too. To miss neri (bet i spelled it right), our tour guide, thanks for all the cool captured pictures and the thoughtful supply of bottled water! take it easy on your tasks coz who knows u might meet ur forever in oslob or somewhere in moalboal and could be an international traveller and guide someday! To sir driver, too thanks for not drifting to and fro the trip. joke! Thanks for the safe drive! To miss Leizyl (dunno if i spelled it right anyways), who accommodated us warmly and helped us plead the manager Thank ü sm. We'll surely recommend Cyan traveling agency to our acquaintances. we shall return for more new adventures, too. peace!
Written August 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lena W
2 contributions
5.0 of 5 bubbles
Jul 2018 • Couples
It was an amazing day with the best guides Helmer and Narry! We really enjoyed the adventure in the Canyon! It was helpful to have high quality neos and aquashoes. We saw other groups who were just wearing life jackets. Even if you are afraid of heights, you‘ll jump the last cliff! Go for it!
Written July 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the excellent review. By the way ... All our aqua shoes have a special non-slip felt sole. This way you have grip even on the slippery stones. Avoiding accidents in the first place is the best safety measurement.
Written July 29, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jun_Cruz
California479 contributions
5.0 of 5 bubbles
May 2018 • Couples
We booked the Sardine run and the canyoneering tour with Cyan Adventures. I was a bit worried as my parents in their 60s were coming along. From email communication prior to arriving, they provided excellent customer service being prompt in responding and assuring me the safety and anything we dont want to do, we dont have to do.

Because we were staying in Mactan, Boy came to pick us up on time at 3:30am. He drove safely for 2.5 hours to Moalboal. We arrived at the shop at 6am ready to go snorkel with millions of sardines with Jane. She made sure my parents were getting comfortable in the water, and she also took some awesome pictures of us with the sardines. She even made a copy of the pictures onto my SD card immediately after we came back to the shop.

Once we were back at the shop, we geared up for the canyoneering. Hop onto the Jeepny for a ride to the starting point about 45 min ride. It was a bumpy ride, but i enjoyed the opportunity to experience jeepny ride. I was a bit worried about canyoneering after reading some posts on the internet about the danger, but Cyan’s main concern is safety. And this becomes very obvious. Cyan requires us to wear a long wetsuit, life jacket, helmet, anti-slid booties, and butt cover. We saw other tour groups barely covered, wearing flip flops, and bikini bottoms. You are going thru many narrow slippery paths, one slip and your could hit your knee or scrape your leg. You could have serious injury that could’ve been prevented because of Cyan’s precaution. One of the girls in our group actually fell and hit her knee on a rock, but because of the long wetsuit, she only had a bruise and nothing serious.

Our group was led by Jay and his partner. They were very friendly, professional, funny, and always made sure we were all ok and safe. They both gave extra attention to my parents and guided them thru slippery areas. I am proud they did most of the jumps and kept up with the rest of the group. They also took some awesome pictures and video. We all encouraged each other to make the jumps and looked out for each other.

During the break, they gave us some tasty Filipino snacks, and when we reached the final destination, they took us to a nice restaurant by the ocean and ate some delicious Filipino food and beer. Everybody was so hungry after 5-6 hours of canyoneering and that cold beer tasted so good.

Ride back to the shop in jeepny again, and we were able to take shower back at the shop. Then 3-hr ride back to Mactan by trusted driver Boy. We had a long day, but it was absolutely worth it. Such a unique experience and Cyan provided that with utmost professionalism and safety in mind.

If you are considering going to canyoneering in Moalboal, please book with Cyan. I dont think their prices are any higher than competitors, but because they put safety first, it’s worth the extra $10 for you not to get hurt and have to go to an emergency room and ruin the rest of your vacation. On top of that, the pictures and videos were available on their website 2 days after the tour. You will not regret your decision to book your next tour with Cyan Adventures.
Written June 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Jun_Cruz for your excellent review. The secret behind our success is our mission statement: "We provide highly standardized adventure tours to every customer, every time. No excuses. No shortcuts." How do we achieve this? We have a strict quality control system behind the scenes that assures that no shortcuts are taken and every customer gets the same excellent service every time. We also have another tour with spectacular technical canyoning/rappelling which even more requires those high-quality standards to make sure no customers have injuries.
Written July 27, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cerys
83 contributions
4.0 of 5 bubbles
Jun 2018 • Couples
We really enjoyed our day with Cyan Adventures - our guide was lovely!
Definitely recommend booking the tour through Cyan as you get given a full wetsuit, snacks, lunch, water and they take photos and videos of your tour with them!
Written June 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks Cerys for your good review. Feel free to also email us if you have any suggestions on how to improve our services so we maybe get a perfect score from you if you come another time. :-) We have also Canyoneering v2.0. Technical canyoneering in a remote place with 20m rappells!
Written July 27, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

cdc793
Singapore, Singapore4 contributions
5.0 of 5 bubbles
Jun 2018 • Friends
Truly epic...from the pick-up to the guide (Awesome Mr. Jay!) to the briefing to the walk and the iconic jumps leading to breathtaking (literally!) Kawasan Falls and lunch! It's like living a choose-your-own adventure book where safety is always a priority every step of the way. I highly recommend Jay and Cyan Adventures!
Written June 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
:-) Thank you for the roses. Yes, choose your own adventure out of our 8 Cyan Adventure Tours, now also with amazing tour promotion videos on our website.
Written July 27, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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CYAN ADVENTURES (Moalboal) - All You Need to Know BEFORE You Go