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Review Highlights
Fraud ....They changed name and address

Fraud, Fraud, Fraud.....The company took huge deposit forever. Be aware , This company changed name... read more

Reviewed 8 July 2018
Melbourne, Australia
Possibly the worst experience in my travel tales... this is a sham... not exagerrating

We hired a luxury car from here for a drive along the Great ocean Road. The car hire experience was... read more

Reviewed 22 April 2018
Mumbai, India
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  • Excellent68%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible32%
Jul 8, 2018
“Fraud ....They changed name and address”
Apr 21, 2018
“Possibly the worst experience in my travel tales... this is a sham... not exagerrating”
Suggested duration: More than 3 hours
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61-63 Burnley St, Richmond, Yarra, Victoria 3121, Australia
+61 3 8370 9903
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1 - 10 of 53 reviews
Reviewed 8 July 2018

Fraud, Fraud, Fraud.....The company took huge deposit forever. Be aware , This company changed name called "melbourneluxurycarhire" , and still running their business. If you go to the company to asked the deposit back, They will say they have changed director and it is a...More

4  Thank wayneartist86
Reviewed 22 April 2018

We hired a luxury car from here for a drive along the Great ocean Road. The car hire experience was not so bad in the beginning.. everything was not smooth but at least after many attempts we managed to get the car we wanted, made...More

3  Thank Devdarshini
Reviewed 3 April 2018

DO NOT RENT - this company is the biggest headache to deal with and just do not care about you at all. I have never experienced something like this in my entire life, I cannot comprehend it. There customer service is terrible (for lack of...More

6  Thank samsharrison
Reviewed 19 December 2017

I hired the car four weeks ago for my wedding anniversary. I returned the vehicle in pristine condition (photo's to prove it), full tank of fuel, tolls paid. 4 weeks later, after numerous emails and phone calls I still have not had my $5,000 security...More

17  Thank tbro426
Reviewed 4 December 2017 via mobile

It's been a month, I've left call after call and not one returned, I'm going to see them to see what the hold up is. If this isn't resolved on my visit I shall go to VCAT, failing satisfaction I'll take them to the Magistrates....More

15  Thank JFSAG
Reviewed 23 November 2017

Looks like Dream Drives are at it again but they have changed their name, its time the VCAT did something to protect the consumers. We want our bond money!!!!!!! Melbourne Luxury Car Hire, looks like to duck, sounds like a duck...... BEWARE!

22  Thank haveyouseenmydog
Reviewed 10 October 2017

My bond has not been returned after 10 months. I now have a VCAT order in my favour and still no payment. I will now be proceeding to the Magistrates Court to enforce payment. I do not recommend this company, it has been the most...More

23  Thank Lisa B
Reviewed 6 September 2017

We had a great week-end with the cars, although 2 of the 3 cars were not what they were meant to be. BUT, my mate who paid for the week-end, at great expense, has still to get his deposit back, after 7 months. That amounts...More

30  Thank Charliesprog
Reviewed 16 August 2017 via mobile

You will not get your bond money back. These guys are scam artists and liars. Constant promises of the money being returned, only to get cheques that bounce on four occasions. We are still chasing our money.

25  Thank haveyouseenmydog
Reviewed 9 August 2017

I hired a beautiful Porsche for the weekend as a surprise for my husband's 60th birthday. As I write this it has been 72 days since my deposit should of been back in my account. This is not some piddly amount I am talking about,...More

22  Thank Gill B
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Questions & Answers
Ask a question
15 March 2018|
AnswerShow all 3 answers
Response from haveyouseenmydog | Reviewed this property |
No I did not, we have lawyers now. Not letting this go as these guys keep on trading under different names. We are not going through liquidators, going after Directors and all their personal assets now.
Rebecca Y
12 December 2017|
Response from Gill B | Reviewed this property |
I got in touch with lawyers Victoria and they give you free advice for 30 minutes. Fortunately I did not end up needing to go to court for it. Current Affairs is aware of their dirty deals with giving bond back so you could... More
Jovita W
24 April 2017|
AnswerShow all 6 answers
Response from Rebecca Y |
Hi all, please beware they changed name to Melbourne Luxury Car Hire. The company Dream Drives Melbourne is in liquidation, we better get in line as a creditor with the liquidator first. If anyone wish to have more info... More