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Wanaka i-SITE Visitor Information Centre

103 Ardmore Street, Wanaka 9305, New Zealand
+64 3-443 1233
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Review Highlights
Info Source

This was source of information during our road trip from Queenstown to Fox Glacier. We had a stop... read more

Reviewed 3 weeks ago
TravlQ
,
Bengaluru, India
Very helpful staff

We arrived at a time when a lot of companies seem to be closed, but the staff were very helpful in... read more

Reviewed 4 weeks ago
AussiesQld
,
Qld
Read all 213 reviews
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Lake Wanaka i-SITE is your one-stop travel shop for enquiries and bookings for your entire trip. We are a team of friendly and knowledgeable travel experts. Our aim is to provide impartial, comprehensive information on activities, transport, and accommodation both locally and throughout NZ. We also want you to have an amazing experience in our beautiful area!
  • Excellent65%
  • Very good25%
  • Average8%
  • Poor1%
  • Terrible1%
Travelers talk about
Closed Now
Hours
Hours Today: 8:30 AM - 5:30 PM
Suggested Duration: < 1 hour
LOCATION
103 Ardmore Street, Wanaka 9305, New Zealand
CONTACT
Website
+64 3-443 1233
Top Selling Tours & Activities in and around Wanaka
US$174 per adult
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US$275 per adult
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US$167 per adult
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US$87 per adult
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Write a ReviewReviews (213)
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"doubtful sound"
in 7 reviews
"book accommodation"
in 2 reviews
"informative staff"
in 3 reviews
"a great place to stay"
in 2 reviews
"great advice"
in 2 reviews
"franz josef glacier"
in 2 reviews
"boat ride"
in 2 reviews
"these guys"
in 4 reviews
"rocky mountain"
in 2 reviews
"wine tour"
in 2 reviews
"few hours"
in 3 reviews
"south island"
in 4 reviews
"new zealand"
in 4 reviews
"isite"
in 11 reviews
"sites"
in 11 reviews
"hil"
in 4 reviews
"motel"
in 5 reviews
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1 - 10 of 175 reviews

Reviewed 3 weeks ago

This was source of information during our road trip from Queenstown to Fox Glacier. We had a stop pit at Wanaka; went to this place for info. The staff was very professional and helpful; provided info about things to do in Wanaka Thanks a lot...More

1  Thank TravlQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanakai-SITE, Manager at Wanaka i-SITE Visitor Information Centre, responded to this reviewResponded 3 weeks ago

Thanks for the feedback. I hope you had a great trip through New Zealand and glad to hear that my team were helpful to you. See you next time

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We arrived at a time when a lot of companies seem to be closed, but the staff were very helpful in finding activities of interest to us that were running and nothing was too much trouble. Would highly recommend them.More

Thank AussiesQld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanakai-SITE, Manager at Wanaka i-SITE Visitor Information Centre, responded to this reviewResponded 3 weeks ago

Thanks for taking the time to pop this review on for us and for the recommendation. I'm glad my team were able to help you, they are pretty good at finding the right activity or adventure for people. I hope you enjoyed your time in...More

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Reviewed 5 weeks ago

the staff were great, and each time we visited we were treated like long lost friends. They assisted us with a lot of bookings.

Thank judyjones2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 17 May 2018

I went to the i-Site in Wanaka because I only had cash and wanted to book Heli hiking at Franz Josef glacier, as well as kayaking in Abel Tasman National Park. Ling Wei was incredibly friendly and booked my heli hiking, helped me decide which...More

Thank AbriielleK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 12 May 2018

5 minutes before close but the ladies at this I-Site were still happy to help us with enthusiasm when we have some questions about Wanaka area. Heaps of brochures with TV screens on the walls. Location is really strategic, next to row of shops, restaurant...More

Thank santo t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 25 April 2018

Good information centre with plenty of leaflets on activities in the area. Good map of Wanaka but not to say scale. We'd asked the way to the Wanaka Tree and had at first been pointed in the wrong direction, no matter as we had a...More

1  Thank Allgoodthyngs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanakai-SITE, Manager at Wanaka i-SITE Visitor Information Centre, responded to this reviewResponded 27 April 2018

Thanks for the feedback, I'm glad you managed to find the Tree. Did you get a good picture? Strange that you feel we gave you the wrong directions as we answer this question many, many times a day and haven't had this feedback before.Perhaps there...More

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Reviewed 13 April 2018

We stopped here to ask for directions and ideas for places to visit during our stay at Wanaka. Friendly staff who provided helpful information.

Thank moonlotus18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanakai-SITE, Manager at Wanaka i-SITE Visitor Information Centre, responded to this reviewResponded 16 April 2018

Thanks for the review. I'm glad the team here were able to help and I hope you enjoyed your time in Wanaka

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 March 2018

offered to book the sound tours for us for the next week. Offered to book the wine tours as well. We've stopped at most I-sites traveling the entire west coast by car, and this was the most helpful.

2  Thank Paprika25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 28 March 2018 via mobile

Just have to give this centre a plug. Not only did we have our accommodation booked and tours organized, nothing was too hard for the friendly person who attended to us. Thank you Charlotte - you really love your job and it shows!

1  Thank Frida D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 25 March 2018 via mobile

We booked a trip to Milford Sound here but when we got to the start point at Te Anau it turns out that we were very badly advised. They booked us onto a trip which they said started at Te Anau. We told them we...More

Thank Samacaiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanakai-SITE, Manager at Wanaka i-SITE Visitor Information Centre, responded to this reviewResponded 26 March 2018

Thank you for taking the time to give us this feedback. I'm sorry that you were not fully informed about all your options of tours to Milford Sound. Some companies can do pick ups from certain accommodations but not all and we possibly got that...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
Tim E
25 April 2018|
Answer
Response from Wanakai-SITE | Property representative |
Hi, We have three great helicopter companies in Wanaka offering options to get up into the mountains. There are two based at the Wanaka airport, Wanaka Helicopters and Alpine Helicopters. Their flights generally include... More
1
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1tassie1
17 January 2015|
AnswerShow all 3 answers
Response from Wanakai-SITE | Property representative |
HI there, if you wanted to you can walk to Puzzling World from town, this would take around 30min. Then a taxi to the airport would allow you to go to National toy & Transport as well as Warbirds and Wheels. You would be... More
1
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