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Waikiki Shuttle

Honolulu, Oahu, HI
+1 808-544-0004
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Review Highlights
Never hire this company

We purchased a round ticket from Tisa on the sidewalk of the Aston Waikiki Beach on Paoakalani st... read more

Reviewed 6 March 2018
Maria Eugenia C
Horrible Service

We did pre-pay....Big Mistake! We had 3 different shuttles reserved! 1st shuttle from Airport to... read more

Reviewed 19 December 2016
617julie
,
Menifee, California
Read all 15 reviews
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Overview
  • Excellent13%
  • Very good6%
  • Average13%
  • Poor26%
  • Terrible42%
Mar 5, 2018
“Never hire this company”
Dec 19, 2016
“Horrible Service”
LOCATION
Honolulu, Oahu, HI
CONTACT
Website
+1 808-544-0004
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1 - 10 of 15 reviews

Reviewed 6 March 2018

We purchased a round ticket from Tisa on the sidewalk of the Aston Waikiki Beach on Paoakalani st. for the four of us to Pearl Harbour and they left us stranded there. The service was provided by Rabi Trans and the driver, who never had...More

1  Thank Maria Eugenia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 19 December 2016

We did pre-pay....Big Mistake! We had 3 different shuttles reserved! 1st shuttle from Airport to the Marriott was 2 hours late!!!!!!! Their excuse was lack of communication with the driver..... (Come to find out they really don't have their own drivers they sub-contract out to...More

Thank 617julie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 13 August 2016 via mobile

We booked a round trip for total 40usd by email. Reply came confirming both pick up at airport and return pick up time at hotel. Pick up at airport was 40min late, we then paid the full round trip fare to the driver, received a...More

Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 21 June 2016

This company known as Waikiki Trans is a scam. They were late to pick us up at the airport and the van had hardly any air conditioning. Never showed up to take us back to the airport. I am seriously considering to report them to...More

Thank tomokoo371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 December 2015

We had booked this company after using them last year and had no problems then but not upfront prepayment we paid cash each trip. unfortunately this year we booked 2 return trips with them and had prepaid as per email request from Mia. They collected...More

Thank ken t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 23 November 2015

I felt so bad for the poor drivers that we dealt with! It was obviously a common thing that happens for them, complete breakdown of communication from the office. When we arrived at Honolulu airport, luckily I had a copy of an email that said...More

Thank Donna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 7 November 2015

We recently used Waikiki Shuttle for a round trip from Honolulu airport to Waikiki Beach. We'd made reservations online, and confirmed them by email well in advance. There was confusion about where to meet the van at the airport, and it typically picks up other...More

Thank Suz O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 October 2015

Booked on line from Australia. The Flight was late. The Customs queue horrendous. The Shuttle was there ready. we would not have blamed them if they were a little late looking after others. But No! they were there. On our return. picked up on time...More

Thank Trevor D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 15 October 2015 via mobile

We tried to contact Hawaii23 three times before our departure and did not get a reply wether or not they could pick us up, when we contacted go808express they immediately responded and we had no troubles getting a shuttle, it was on time and had...More

1  Thank leiffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 October 2015

We booked this shuttle service from the airport to our hotel and found the driver very nice and friendly, so we booked the return with him as well. A few days later we also arranged a full day private island tour for our party of...More

Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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