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I had seen many terrible reviews and was worried I had made a mistake about traveling with them. But I had no troubles, felt very safe and seen that they had enough life jackets to go around. We traveled on a day that the waters...More
I booked tickets to Lombok with the Kuda Hitam and ended up on the Pacha Express. This was the first time that I was terrified on a boat. After reading some reviews, I was prepared for a rough ride, but this was far worse than...More
Do not use this company, we booked a ticket for the mid day boat from amed to Gili T. The night before departure someone from pacha express came to our hotel to tell us to be ready for 08:30 as we would now be leaving...More
OK, Yes, we traveled on a holy day in Bali, May 30, 2018. Big mistake. Nevertheless it sucked. We left three hours late and the boat was absolutely packed in. Entry on a scary ladder on the bow, not for the faint of heart or...More
Worst service provider
This is only place we were cheated in Indonesia ...
We took their return ticket from Named to Gili T and return from Gili T to Amend.
I knew this is not good operator to go with but I was choiceless as...More
We booked the fast boat to Padang Bai in Gili Air through Kuda Hitam Express (same owners/management as Pacha Express), including a shuttle from Padang Bai to Sanur. Not only did our ticket specifically say "Padang Bai > Sanur", but we confirmed with him multiple...More
Feared for my life on this boat. They overcrowded it, I was at the back and got soaked - and I mean SOAKED> Not a thing I owned was dry. Luckily some of my stuff was in a dry bag. I ended up moving to...More
We took the Pacha Express mid-September from Amed to Gilli Air. My husband and I had to sit in the very back and we got totally soaked (which is no fun on a speedboat) - the engines did not run properly and in the middle...More
Our boat had engine troubles from the beginning, right after everyone boarded and they tried to start it, it wouldn't work. Then they finally made it start, but further on it stopped again twice. It was awful having to wait for it to start again...More