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Review Highlights

I booked tickets to Lombok with the Kuda Hitam and ended up on the Pacha Express. This was the... read more

Reviewed 26 June 2018
via mobile
Absolute joke

Do not use this company, we booked a ticket for the mid day boat from amed to Gili T. The night... read more

Reviewed 16 June 2018
lynda c
via mobile
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Traveler Overview
  • Excellent14%
  • Very good30%
  • Average4%
  • Poor3%
  • Terrible49%
4 weeks ago
“Pleasantly surprised”
Jun 25, 2018
Suggested duration: 2-3 hours
Amed, Abang, Indonesia
+62 817-4714-503
Reviews (82)
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1 - 10 of 36 reviews
Reviewed 4 weeks ago

I had seen many terrible reviews and was worried I had made a mistake about traveling with them. But I had no troubles, felt very safe and seen that they had enough life jackets to go around. We traveled on a day that the waters...More

Thank Lisa S
Reviewed 26 June 2018 via mobile

I booked tickets to Lombok with the Kuda Hitam and ended up on the Pacha Express. This was the first time that I was terrified on a boat. After reading some reviews, I was prepared for a rough ride, but this was far worse than...More

1  Thank Eva99
Reviewed 20 June 2018

Probably the best fast boat to use to go to the Gili island from Ahmed. Guys were helpful with our bags at both ends of the trip

Thank Trent C
Reviewed 16 June 2018 via mobile

Do not use this company, we booked a ticket for the mid day boat from amed to Gili T. The night before departure someone from pacha express came to our hotel to tell us to be ready for 08:30 as we would now be leaving...More

Thank lynda c
Reviewed 30 May 2018

OK, Yes, we traveled on a holy day in Bali, May 30, 2018. Big mistake. Nevertheless it sucked. We left three hours late and the boat was absolutely packed in. Entry on a scary ladder on the bow, not for the faint of heart or...More

Thank darbeflow365
Reviewed 24 May 2018 via mobile

Worst service provider This is only place we were cheated in Indonesia ... We took their return ticket from Named to Gili T and return from Gili T to Amend. I knew this is not good operator to go with but I was choiceless as...More

2  Thank Ca_Tanmay
Reviewed 5 April 2018

We booked the fast boat to Padang Bai in Gili Air through Kuda Hitam Express (same owners/management as Pacha Express), including a shuttle from Padang Bai to Sanur. Not only did our ticket specifically say "Padang Bai > Sanur", but we confirmed with him multiple...More

1  Thank NitaBonitaVida
Reviewed 22 March 2018

Feared for my life on this boat. They overcrowded it, I was at the back and got soaked - and I mean SOAKED> Not a thing I owned was dry. Luckily some of my stuff was in a dry bag. I ended up moving to...More

2  Thank jmm84
Reviewed 26 October 2017

We took the Pacha Express mid-September from Amed to Gilli Air. My husband and I had to sit in the very back and we got totally soaked (which is no fun on a speedboat) - the engines did not run properly and in the middle...More

3  Thank RC_ExploringTheWorld
Reviewed 23 October 2017 via mobile

Our boat had engine troubles from the beginning, right after everyone boarded and they tried to start it, it wouldn't work. Then they finally made it start, but further on it stopped again twice. It was awful having to wait for it to start again...More

1  Thank carolina m
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