Hard Rock Cafe
Hard Rock Cafe
3.5
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Sunday
11:00 AM - 11:00 PM

Top ways to experience Hard Rock Cafe and nearby attractions

The area
Address
Neighborhood: City Center East
How to get there
  • 11th St • 2 min walk
  • 13th St • 2 min walk
Reach out directly

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


3.5
3.5 of 5 bubbles249 reviews
Excellent
61
Very good
98
Average
51
Poor
20
Terrible
19

Alireza123
Tehran, Iran788 contributions
5.0 of 5 bubbles
We had a dinner there.very classic very good.
Staff were kind and fast . Food was good.
Good ambiance and good location.
Price was reasonable.Messi ( football player)
Advertises the burgers And we asked for everything who advertised. In my opinion it was not something different or new but delicious.
Written April 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Reed
Orlando, FL1,517 contributions
4.0 of 5 bubbles
Aug 2023 • Family
I’ve been to a bunch of Hard Rock Cafes all over the world and this Philadelphia location managed to check all the boxes quite well! From the yummy food to the decent selection of memorabilia throughout the restaurant and the great service that handled lots of questions and refills with ease! Parking in the area can be pretty challenging and you will probably want to reserve a garage spot in advance to avoid paying too much. The restaurant does have its own security, but there were a few folks hanging outside panhandling that you may encounter.
Written February 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Brei H
17 contributions
4.0 of 5 bubbles
Jul 2023 • Family
I don't think we've ever had bad food at any hard rock cafe. However, this one was interesting in that it was never clear who our waitress was. We were seated by someone who grabbed our drinks, and then another person came over to grab us drinks, and it appeared to be confusion as to who was doing what, as they kept switching off. But I can't say that the service was bad. The drinks and the food were very good. And we found out from the gift shop person that we could have gotten 10% off our meal due to having a AA membership. Apparently they don't make it known, but if you ask for it, they will give it to you... whether its in the restaurant of the gift shop.
Written September 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Greg O
18 contributions
4.0 of 5 bubbles
Aug 2023 • Couples
My wife and I stopped in for dinner after arriving very late at our hotel. Service was amazing; Stewart made us feel right at home and we had several nice chats. Food was okay; not great. I had a burger and (very few) fries. My wife had a steak salad, which she said was good. I had a beer and she had a cocktail. Both of us got souvenir glasses. Total was $82 with tax, before tip, so pretty reasonable.
Written August 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

KCVBoston
Massachusetts181 contributions
4.0 of 5 bubbles
We brought a group of 36 (mostly kids) in at dinner time and we were in and out in less than an hour! Now, that said, we had reservations and a preset menu, but it still went incredibly smoothly. Everyone seem d to enjoy their meals, nothing too fancy, but decent meals all around.
Written July 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

daniarwen
Denver, CO418 contributions
4.0 of 5 bubbles
We went in mainly to say we went to the Philly Hard Rock. Thus is a small Hard Rock location. The drinks are good and the food is normal. They don’t have salsa which I thought was funny bc they have nachos, but the nachos were fine. The big surprise given some of the other reviews was the great service. And…it’s close to Reading Market and a Septa stop.
Written June 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ddb2422
Arlington, VA687 contributions
1.0 of 5 bubbles
When you come to a restaurant or bar and see fruit flies it is a bad sign.

That means the place is dirty and has the potential for cross contamination of food and drinks.

It is over whelming and surprising that they have not been shut down.
Written May 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dave M
Lincoln, UK42 contributions
1.0 of 5 bubbles
May 2023
Absolutely the worst service we have received anywhere in the US ever! Server would disappear for long periods even when there was no-one else in the restaurant. She was friendly enough but that's only half of the service. Being there to take food and drinks orders and, more importantly, when we want to pay the check! This is where the service took a massive turn for the worst. She appeared with the check and was asked if military discount was available (tip: it is - 15% on food and non-alcoholic drinks). She said she didn't know but would go and find out. Fair enough. 15 minutes later she came back to say that she'd added the discount and our credit card was taken away for payment. After 10 minutes (where we could see she was serving drinks to other customers) my wife went and spoke to a manager to complain. Their response was that the server would be "back soon". Eventually the manager appeared with the check and our card giving some rubbish excuse about a till being open for another customer so that they couldn't run our check through it. There was, in my view, at least two other tills available where payment could have been made. To add insult to injury, the military discount hadn't been added. At this point it was 2 hours since we arrived (we had a salad and dessert!) so I didn't to wait for this to be corrected. I took the discount out of the potential tip the server would have earned. This meant that I left no tip but I do not feel in any way guilty about this. I am happy to leave 18-20% tips while here in the US where the service warrants it. The server here did not. I would highly recommend that visitors only visit the shop and avoid the restaurant itself.
Written May 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

slc1017
Durham, UK39 contributions
4.0 of 5 bubbles
Great location, but like others there was a bit of a slow service.

But once the food came it was amazing and the music was good. Well worth a visit if you’re a hard rock fan
Written March 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mel S.
11 contributions
3.0 of 5 bubbles
Nov 2022
We were there at an off time and were greeted and seated right away. The server took our order without writing everything down. Came back to check on something then still brought the wrong food. Send it back and confirmed yet again what I ordered. Came out piping hot, and wrong again. I chose to just eat what I was given because I was super hungry. When the bill came they left on all three entrees, including the one that was wrong. Had to wait to get it fixed. There were no other tables that they seemed to be serving at the time we were there, but they were in too much of a rush to get things right the first (or second) time.
Written November 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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HARD ROCK CAFE: All You Need to Know BEFORE You Go (with Photos)

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